SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel within easy reach of Knott Sky Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Terrace/patio
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Suite, 1 King Bed, Non Smoking, Kitchenette
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Free parking
    Free parking
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Fitness centre
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Garden
The price is NZ$174
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • Theatre 29 - 5 min drive - 4.6 km
  • 29 Palms Historical Society - 5 min drive - 5.6 km
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 6.7 km
  • Fortynine Palms Oasis Trail - 7 min drive - 4.8 km
  • Joshua Tree National Park North Entrance - 12 min drive - 12.3 km

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 67 min drive
  • Bermuda Dunes, CA (UDD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

At SureStay Plus by Best Western Twentynine Palms Joshua Tree, you'll be within a 15-minute drive of Joshua Tree National Park and Joshua Tree National Park North Entrance. For a workout, you can visit the fitness centre, or go for a morning swim at the seasonal outdoor pool. A hot tub and a terrace are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English

At a glance

Hotel size

  • 82 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible van parking
  • Lever door handles
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from March 25 to November 20

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.
What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?
Have fun with nearby activities such as hiking and rock climbing, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness centre. SureStay Plus by Best Western Twentynine Palms Joshua Tree also has a picnic area and a garden.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Fair

Tyler, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach. I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

For follow up if you choose.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Alvin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christelle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is a Worst Western, not Best.
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it. And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
Colin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Would not stay again.
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Kenneth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A good stay for a night
Nice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
Jesper, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Service
The Front Desk was friendly during check in and check out. They made sure that I received credit for my stay and helped me navigate through 3 different accounts I didn't know I had.
Joseph, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Beds were comfortable and location was convenient. Pool was green and covered in sludge - completely unusable. Rooms were clean-ish, walls were thin, and there were cockroaches. Wouldn’t stay again.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Decent place for the $$
The lady who checked us in was very friendly and helpful. The room was nice and big. The room walls and doors could use a wipe down. The shower water goes hot and cold during the 10 minute shower. Our bathroom toilet was plugged in the morning not sure what happened as it was working fine before we went to bed. Would be nice if they got pillows for the beds, I think there was a throw pillow and a sheet full of sheets for my pillows lol. But overall for the area was the best price for a decent place to stay for the night.
Amber, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The only thing I want to complain is the matress. It’s too soft which makes my back hurt. I have to go to my car to sleep at 5:30 am. I don’t recommend going to this hotel if you don’t like the soft mattress.
Cheng, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Lori, 1-night romance trip
Verified Expedia guest review

6/10 Good

Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Kay, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
2-night trip
Verified Hotels.com guest review

6/10 Good

Christina, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!
Beatriz, 2-night family trip
Verified Expedia guest review

8/10 Very good

My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
Richard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kimberly, 2-night trip
Verified Expedia guest review

4/10 Fair

Drive right past this place
Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan
Wayne, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Edwin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Expedia guest review