Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
What's nearby
Iberostar Cancun Golf Course - 6 min walk
El Rey Ruins - 6 min walk
Delfines Beach - 9 min walk
Maya Museum of Cancun - 4 min drive
Aquaworld - 6 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
Restaurants
Zai - 2 min walk
Sun Palace - 16 min walk
Km 19.5 - 19 min walk
Bogavante Restaurant - 10 min walk
Vertigo Sport Bar - 3 min drive
About this property
GR Solaris Cancun & Spa - All Inclusive
At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and reflexology. Cafe Solaris, one of 4 restaurants, offers garden views, and serves breakfast and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
306 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Children's menu
Lifeguard on-site
What to do
On the beach
Tennis
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Shopping
Pool table
Golfing nearby
Parasailing nearby
Snorkelling nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Terrace
Television in common areas
Health club
3 outdoor pools
Full-service spa
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Dining
Cafe Solaris – Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo – This fine-dining restaurant specialises in international cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Rosmarinus – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves lunch. A children's menu is available. Open daily.
Zai – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property
Frequently asked questions
Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?
Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at GR Solaris Cancun & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. GR Solaris Cancun & Spa - All Inclusive also has 3 bars and a health club, as well as spa services and a garden.
Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and garden views.
Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GR Solaris Cancun & Spa - All Inclusive like?
GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from Iberostar Cancun Golf Course and 9 minutes' walk from Delfines Beach. Travellers say that this property is in a good location.
GR Solaris Cancun & Spa - All Inclusive Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 October 2024
Great resort for all
We ended up moving to the GR Solaris for the final 3 days of our trip because our last resort was a disaster. It was the right decision. Night and day. The GR Solaris was lovely, well appointed and in great shape. Would highly recommend this resort to anyone.
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
GR Solaris
Great place to stay at a very low price.
Perfect place for budget friendly travel people. You get what you pay for. Food is definitely below average for Cancun and I stayed in Cancun over 20 times in the last 10 years
The beach as as good as other hotels
Make sure book beach front room only
Galeeb
Galeeb, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Hugo
Hugo, 4-night trip
Verified Hotels.com guest review
8/10 Very good
20 August 2024
Maria
Maria, 4-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Enjoyed our visit. Beautiful grounds and beach area. Pleasant and clean building and rooms. Meals were decent but not amazing, this is the only thing we were slightly disappointed in.
Steve
Steve, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Safe
ifeanyi
ifeanyi, 4-night trip
Verified Expedia guest review
6/10 Good
17 August 2024
Place is not a 4star or 5 star property like it wants to charge or proclaim to be. It’s very much a generic 2-3 star resort that will try to get you to buy a time share/resort package deal. You will pay way too much here unless you do this meeting. Also too many non resort people come from off the beach. I saw 3 drug deals happen on the premises and I would not bring my kids here if people can freely walk on the property. Too much misunderstandings like they call it. I saw plenty of guest upset and staff just shrugs their shoulders unless of course you are a member or owner of the Solaris family. So people like me pretty much get used and looked over. It was not a good experience thank god for the sunshine always good in Cancun. All other things just seem to be scams too bad.
Jeremy
Jeremy, 9-night family trip
Verified Expedia guest review
6/10 Good
17 August 2024
Overall the property is good. I have stayed there multiple times. This recent stay, the air conditioner in the room broke down after 2 nights. Contacted house keeping, the front desk on the phone and in person. No one ever came. Had to resort to leaving the balcony doors open only to wake up to a damp room every morning. Not comfortable at all. Even clothes were damp.
Christine
Christine, 5-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Food was not good.
Veronica
Veronica, 4-night family trip
Verified Orbitz guest review
8/10 Very good
16 August 2024
Everything was great EXCEPT ROUNDTRIP TRANSPORTATION. I payed round trip before two days before leaving. When I arrived Nobody came to pick us up. I had to pay Again one way $110 to hotel. Luckily taxi back to airport was only $35 If I ever go back it will be with round trip transportation from the resort. I’m willing to pay for that service but Not $230 getting screwed over. My sister and I were told if we didn’t pay again then there will be no transportation We walked around for 2 hours looking for someone to take us and help us but the main cartel would yell to everyone we spoke to and nobody helped. Mine you I had the purchase of round trip receipt on my phone. Even showed the company with black pants orange shirt. Still I had no choice but to pay total $230 Can someone please answer why this happened to us?? Thanks Tonya Bowlsby room 8340
Tonya
Tonya, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Great place to take the family. Nice staff and very clean. The kids loved the nightly shows and music in the lobby.
Tenisha
Tenisha, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Mawara Sheron
Mawara Sheron, 13-night trip
Verified Expedia guest review
4/10 Fair
15 August 2024
This has got to be the worse food I have ever experienced in a all inclusive and I have been to many , my poor kids were begging to cut the trip short bc they could not take the food anymore , there was not decent meal we had besides the donuts by the pool , the property is very old , ran down and needs a lot updating , breakfast was Ok but other than this nothing was good , no authentic Mexican food at all , last dinner we did buffet and it was sooo bad my kids had to eat bread and butter to not go to bed hungry . The staff was great I will say , and entertaining was fun , if this is all you care for this is your place . I will never stay here again , it was my kids first time in Mexico and they never want to go back which sucks bc I love Mexico .
Hildalin
Hildalin, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Anna Loraine Idia
Anna Loraine Idia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
I really like the activities in pool area , bar and also there snacks like the personalized pizzas
My famliy and i enjoyed very much Solaris
Kenny
Kenny, 6-night family trip
Verified Expedia guest review
4/10 Fair
15 August 2024
The hotel is run down outdated would benefit from updating them. The buffet really needs improvement foods aren’t too good. My mother’s Ac did not work throughout our whole stay and they never fixed it. I was with my teenage children I got two rooms and we were super far apart I couldn’t get them to keep us together. Very inconvenient for a big family. I don’t think I will be coming back here again.
Johana
Johana, 4-night family trip
Verified Expedia guest review
6/10 Good
14 August 2024
Very nice. Food wasn't great. Not very entertainment to choose from.
Jennifer
Jennifer, 4-night family trip
Verified Expedia guest review
8/10 Very good
13 August 2024
Other parts of the building seemed outdated. I can find used utensils on some areas. It’s not the staff fault though, people need to be considerate and put their trash in the proper places. The best part of this place are the staff. Warm, friendly and accommodating!
Niña Japheth Hermosa
Niña Japheth Hermosa, 4-night family trip
Verified Expedia guest review
6/10 Good
12 August 2024
The hotel is okay, but only one place to eat and the food wasn’t great. They say they have 4 dinner place but is not True. Will not stay in the place again if we go back. And I don’t recommend.
Darlene Lacerda
Darlene Lacerda, 4-night family trip
Verified Expedia guest review
2/10 Poor
12 August 2024
They make you do a timeshare as soon as you walk into the hotel, unless youre a member youre treated poorly. The only esy we foubd service was if we kept tipping them. We coukdnt reserve any restraunts , as they were fully booked and the app was down, and when asked to be helped at the front desk they werent of any help.
Meagan
Meagan, 5-night romance trip
Verified Expedia guest review
6/10 Good
12 August 2024
Staff are friendly but our AC didn’t work well and the fridge didn’t keep our drinks cold. Drinks included were Dos XX and Sol. Had to buy our own
Micaela
Micaela, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
We had a wonderful 10 stay at GR Solaris! Staff and activities were amazing!
Stephanie
Stephanie, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
I like everything about serving and polate and surprise the people serving
SERGIO
SERGIO, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
The beach was nicely and all I recommend you 👌
Rosi
Rosi, 7-night family trip
Verified Expedia guest review
4/10 Fair
10 August 2024
A/c didn’t work, elevator didn’t work and food was horrible !