Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930
What's nearby
Lake Bacalar - 8 min walk - 0.7 km
Laguna Bacalar Ecological Park - 13 min drive - 10.8 km
Fort of San Felipe - 14 min drive - 11.6 km
Cenote Cocalitos - 18 min drive - 16.5 km
Cenote Azul - 18 min drive - 16.5 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive
Corozal (CZH) - 60 min drive
Airport shuttle (surcharge)
Restaurants
La Playita - 14 min drive
Marisqueria el Taco Loco - 11 min drive
El Sazón a la Mexicana - 13 min drive
Finisterre Bacalar - 14 min drive
Yerbabuena - 13 min drive
About this property
Khaban Bacalar Hotel Boutique
Khaban Bacalar Hotel Boutique offers a great location, putting you within a short 10-minute walk of Lake Bacalar. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. Other features include an outdoor pool and a terrace.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Yoga classes
Kayaking
Canoeing
Boat tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials and body treatments.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of MXN 5000 per vehicle (return. Maximum occupancy 3)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar
Frequently asked questions
Does Khaban Bacalar Hotel Boutique offer free cancellation for a full refund?
Yes, Khaban Bacalar Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Khaban Bacalar Hotel Boutique?
Yes, there's an outdoor pool.
Are pets allowed at Khaban Bacalar Hotel Boutique?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Khaban Bacalar Hotel Boutique?
Yes, there's free self parking.
Is an airport shuttle service offered by Khaban Bacalar Hotel Boutique?
Yes, an airport shuttle is available. The charge is MXN 5000 per vehicle return.
What are the check-in and check-out times at Khaban Bacalar Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is noon.
What is there to do at Khaban Bacalar Hotel Boutique and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Khaban Bacalar Hotel Boutique?
Yes, there's an on-site restaurant.
What's the area around Khaban Bacalar Hotel Boutique like?
Khaban Bacalar Hotel Boutique is located a short 8-minute walk from Lake Bacalar.
Khaban Bacalar Hotel Boutique Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 September 2024
Muy bonita experiencia
Todo muy bonito y excelente servicio !
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Michael
Michael, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Stay here for sure!!
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
Place was quiet and peaceful
Yossie
Yossie, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Sandra
Sandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Victor
Victor, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Great experience
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Ricardo A
Ricardo A, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 May 2024
View was beautiful
Yasmin
Yasmin, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 March 2024
Maria Jose
Maria Jose, 3-night trip
Verified Expedia guest review
6/10 Good
12 November 2023
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Juan
Juan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
Nice place to stay quite, beautiful view to lake, staff friendly .
Sandra
Sandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2023
marco
marco, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2023
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Jennifer
Jennifer, 3-night family trip
Verified Expedia guest review
2/10 Poor
23 June 2023
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
Rafaela
Verified Expedia guest review
10/10 Exceptional
22 May 2023
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2023
Paola
Paola, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2023
IVAN
IVAN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 April 2023
Stunning property
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum.
I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
Lucia
Lucia, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
3 February 2023
jose
jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 November 2022
Me gustó las instalaciones, la tranquilidad y ambiente que se vive aquí.
Roberto
Roberto, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Un lugar para descansar muy alejado de todo. El personal no le puedo mas estrellitas, todos excelentes
Karla
Karla, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Rosa Luz
Rosa Luz, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Es un lugar increible.
Solo si hay que hacer notar a quien los visite, que el acceso no es el mejor.
Pero... ya estando ahi, es un lugar magico.
Jose Luis Gerson Rojas
Jose Luis Gerson Rojas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Solo la atención de la recepcionista, demasiado
Pedante.