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Tótem Madrid Hotel

4.0 star property
Luxury hotel with restaurant, near Gran Via

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Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Double Room Single Use | Living area
Restaurant
Premium bedding, down duvets, pillow-top beds, minibar
Front of property
Tucked away near Gran Via, Tótem Madrid Hotel offers a luxurious retreat. Enjoy a coffee at the on-site cafe, stay active with 24-hour gym access or unwind with dry cleaning and laundry services. With multilingual staff, helpful service is always within reach.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$709
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Studio Suite (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite (single use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse (single use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Studio Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Hermosilla, 23, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 10 min walk - 0.9 km
  • Gran Via - 19 min walk - 1.6 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.2 km
  • El Retiro Park - 4 min drive - 2.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 30 min walk
  • Serrano Station - 2 min walk
  • Velazquez Station - 4 min walk
  • Colon Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Tótem Madrid Hotel

When you stay at Tótem Madrid Hotel, you'll be within a 15-minute walk of Paseo de la Castellana and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from Gran Via and Prado Museum. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 36 per night)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 77.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self-parking costs EUR 36 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Does Tótem Madrid Hotel offer free cancellation for a full refund?

Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tótem Madrid Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Tótem Madrid Hotel?

Yes. Self-parking costs EUR 36 per night. Electric car charging is available.

Is an airport shuttle service offered by Tótem Madrid Hotel?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Tótem Madrid Hotel?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min drive) is nearby.

What is there to do at Tótem Madrid Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Tótem Madrid Hotel also has a 24-hour fitness centre.

Are there restaurants at or near Tótem Madrid Hotel?

Yes, there's an on-site restaurant.

What's the area around Tótem Madrid Hotel like?

Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 19 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

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Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Bar
Restaurant
Shopping
Food
Ambience
Bed
Neighborhoods

Reviews

10/10

We enjoyed a lot our stay . Everything was perfect!!!
3-night trip

10/10

excellent location. hotel is very clean and modern.
2-night trip

10/10

We love this hotel
1-night trip

10/10

Lovely , quiet, clean boutique hotel in a great area.
2-night trip

10/10

Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.
1-night trip

10/10

Everything was perfect , wonderful place
4-night trip

10/10

lovely hotel in a great location
2-night trip

10/10

Great hotel in the best area of Madrid.
4-night trip

10/10

Very nice hotel and helpful staff; I would highly recommend.
3-night trip

10/10

Great atmosphere and close to the best restaurants
3-night trip

10/10

Great Stay. Great Location
4-night trip

10/10

Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!
2-night trip

10/10

Staying at Totem is the best. The staff is great and professional, clean rooms, best location
2-night trip

10/10

Excellent staff throughout the entire stay.
1-night trip

10/10

Great location
3-night trip

10/10

Nice, clean, friendly staff and great location.
1-night trip

10/10

Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
1-night trip

10/10

Absolutely beautiful hotel, friendly staff, great amenities, and wonderful food.
2-night trip

10/10

Great location and excellent restaurant (pimiento verde)
6-night trip

10/10

Its always fabulous to stay at Totem in Madrid
1-night trip

10/10

Staff were all excellent! Amazing location.
4-night trip

10/10

Amazing service and excellent location.
4-night trip

10/10

Great area to stay in madrid
2-night trip

10/10

Great hotel! The staff were superb. Fantastic location.
4-night trip

10/10

Location, location, location
2-night trip