1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
What's nearby
Norwest Business Park - 1 min walk - 0.2 km
Hillsong Church - 19 min walk - 1.6 km
Bella Vista Farm - 3 min drive - 2.8 km
Norwest Private Hospital - 5 min drive - 4.7 km
Westmead Hospital - 13 min drive - 12.8 km
Getting around
Sydney Airport (SYD) - 53 min drive
Sydney Marayong Station - 8 min drive
Sydney Seven Hills Station - 9 min drive
Sydney Toongabbie Station - 9 min drive
Norwest Station - 15 min walk
Hills Showground Station - 23 min walk
Restaurants
Castle Hill Tavern - 8 min walk
Whispers Restaurant - 8 min walk
Beanmeister Cafe - 9 min walk
Subway - 10 min walk
Il Lago - 14 min walk
About this property
Peppers The Hills Lodge
Adjacent to a golf course, Peppers The Hills Lodge is a great choice for a stay in Sydney. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Nobles Restaurant and Bar serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff. Public transportation is close by: Norwest Station is only 15 minutes on foot.
Languages
English
At a glance
Hotel size
97 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Free use of nearby fitness centre
Golf lessons nearby
Rock climbing nearby
Working away
Meeting rooms
Conference centre (1938 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1984
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Tudor architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Premium bedding
Pillow-top mattress
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.
Dining
Nobles Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Cots/infant beds are available for AUD 20.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from October to March
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge
Frequently asked questions
Does Peppers The Hills Lodge offer free cancellation for a full refund?
Yes, Peppers The Hills Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Peppers The Hills Lodge?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Peppers The Hills Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Peppers The Hills Lodge?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Peppers The Hills Lodge?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Peppers The Hills Lodge and nearby?
Have fun with nearby activities such as rock climbing and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. Peppers The Hills Lodge also has a garden.
Are there restaurants at or near Peppers The Hills Lodge?
Yes, there's an on-site restaurant, Nobles Restaurant and Bar.
What's the area around Peppers The Hills Lodge like?
Peppers The Hills Lodge is a short 1-minute walk from Norwest Business Park and 19 minutes' walk from Hillsong Church.
Peppers The Hills Lodge Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Great place to stay
The staff were very welcoming and so helpful. Our room was spacious, well appointed, clean and comfortable. The rooms were large with up to date decor. It was very quiet. There was plenty of complimentary parking.
I would definitely stay here again if in the area.
Nalda
Nalda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
John
John, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Jocelyn
Jocelyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Beautiful hotel, loved our stay.
Jennifer
Jennifer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
convenient location for the duration of stay. A bit noisy with functions. Clean rooms and great size bathroom and shower.
Amanda
Amanda, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Very comfortable room and my request was met excellent service
Rodney
Rodney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Big room, great breakfast. Perfect for work trip/ overnighter
Jayden
Jayden, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Very comfortable, well presented, spacious rooms & friendly, helpful staff
Dana
Dana, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
18 August 2024
Stayed for the second time. Very clean properly, well kept rooms, spacious bathroom and comfortable bed. Ample parking space for free. Good restaurant for breakfast and a bar for relaxing at night.
Nishant
Nishant, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Excellent place to stay
Martin
Martin, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
30 July 2024
The accommodation was great- clean and spacious. It was quiet, making our stay peaceful.
Even though we could only have room service, the food was delicious.
Craig
Craig, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
19 July 2024
All of the staff were such a delight.
Tracey
Tracey, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Felt clean!
Cassandra
Cassandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Michele
Michele, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Terrific venue with excellent rooms.
Brett
Brett, 1-night trip
Verified Wotif guest review
8/10 Very good
5 July 2024
Place was clean and quiet. Room and bed comfortable. The staff were helpful, nice and friendly.
Diana
Diana, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
23 June 2024
Clean and large rooms! Staff lovely . Restaurant food amazing. Parking and electric car charging stations
Emily
Emily, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Always a great place to stay, staff are very friendly and helpful.
Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
Terrence
Terrence, 2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
16 June 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
Kylie
Kylie, 1-night trip
Verified Expedia guest review
8/10 Very good
3 June 2024
Nice surrounds and the rooms are always very comfortable
Martin
Martin, 1-night trip
Verified Wotif guest review
10/10 Exceptional
2 June 2024
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall