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Ixtapa Palace Resort

Photo gallery for Ixtapa Palace Resort

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Studio, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Overview of Ixtapa Palace Resort

Ixtapa Palace Resort

3.0 star property
Family-friendly resort in Ixtapa with outdoor pool and restaurant

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Kitchenette
  • Non-smoking
Map
Paseo de las Garzas #1, Ixtapa, GRO, 75555
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Free babysitting
  • Fitness centre
  • Sauna
  • Pool bar
  • Swim-up bar
Feel at home
  • Babysitting (free)
  • Playground on site
  • Sofa bed
  • Kitchenette
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Heart of Ixtapa
  • Zihuatanejo Bay - 21 min drive
  • La Ropa Beach - 19 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 26 min drive

Restaurants

  • Emilio's Pizza - 2 min walk
  • Ruben's Hamburguers - 3 min walk
  • Casa Morelos - 7 min walk
  • Deborah's Restaurant - 8 min walk
  • El Galeón - 5 min drive

About this property

Ixtapa Palace Resort

A great choice for a stay in Ixtapa, Ixtapa Palace Resort features a nightclub. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an outdoor pool and a poolside bar, and in-room conveniences include sofa beds and fridges. Fellow travellers love the helpful staff and overall value.

Languages

English, Spanish

At a glance

Hotel size

  • 210 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Travelling with children

  • Mini golf
  • Playground
  • Free babysitting

What to do

  • Tennis
  • Fitness classes
  • Basketball
  • Racquetball/squash
  • Mini golf
  • Personal watercraft (motorised)
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Nightclub
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Sofa bed

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 350 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MXN 350 per person (approximately)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Ixtapa Palace
Ixtapa Palace Resort
Ixtapa Palace Magic World Hotel Playa La Ropa
Palace Magic World Hotel Ixtapa
Palace Magic World Ixtapa
Palace Magic World Hotel Ixtapa
Palace Magic World Ixtapa
Ixtapa Palace Resort Resort
Ixtapa Palace Resort Ixtapa
Ixtapa Palace Resort Resort Ixtapa

Frequently asked questions

Is there a pool at Ixtapa Palace Resort?
Yes, there's an outdoor pool.
Are pets allowed at Ixtapa Palace Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ixtapa Palace Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Ixtapa Palace Resort?
You can check in from 4 PM - 7:00 PM. Check-out time is 11 AM.
What is there to do at Ixtapa Palace Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and racquetball/squash. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a nightclub and a sauna. Ixtapa Palace Resort also has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Ixtapa Palace Resort?
Yes, there's an on-site restaurant. Nearby restaurants include Ruben's Hamburguers (3-min walk), Casa Morelos (7-min walk) and Deborah's Restaurant (8-min walk).
Does Ixtapa Palace Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
Does Ixtapa Palace Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ixtapa Palace Resort like?
Ixtapa Palace Resort is in the heart of Ixtapa, a short 5-minute walk from El Palmar Beach and 10 minutes' walk from Magic World Aquatic Park.

Overall score and ratings

5.4

6.5/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

4.9/10

Property conditions & facilities

4/10 Fair

The reality differs broadly from the advertisement
It was a bad experience because the information here regarding the premises differs broadly compared to the actual thing. It's an old building with little or non improvements at all. The A/C didn't work correctly. Sometimes it switched by itself to hot instead of being cool because of the city's extreme warm whether. There're to many bugs inside the rooms, specifically ants everywhere. The kitchenette doesn't have a stove top. They only provide a microwave oven and a coffee maker and a sink.
Ismael, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

The reality was fast from what it's advertised
The description of the resort here differs broadly from what in reality is. It's an old building with little improvements. The kitchenette doesn't have a stove top. It just have a coffee maker and a microwave oven. Therefore, in my case, I had to spend a lot of money in prepared meals. There are too many bugs inside the rooms, such as ants. The air conditioner several times switched itself from cool to hot air. So, the technician has to make several trips to fix it. They don't provide with an air conditioner remote control. Therefore, the room's temperature is fixed to 24°C. I don't think I'll back to this premises again for a vacation.
Ismael, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

Run down , rooms smell of piss and mould. Toilet wouldn’t flush. Shower barely worked and wouldn’t drain. Tap leaked. Bed was hard as a rock and no wifi in room. I would only give it one star because the staff was at least very nice.
Val, 1-night trip
Verified Expedia guest review

4/10 Fair

Would not stay again
They took a long time to check us in, as they couldn’t find our reservation even though I had the printed confirmation. We booked a room with a queen bed and they gave us a room with a double bed. When we said the bed wasn’t a queen, they argued that it was. Eventually we got a room with a king bed, but it was in a room with a very narrow, dangerous winding staircase to a second level. No coffee on site until 10:00. You have to walk to the Oxxo to get your morning coffee fix. Good thing we only reserved for one night.
Wendy, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Sad little palace
Pictures on line do not look,like the hotel. Super run down. Never did find a lounge chair that wasn't broken. Icky rooms. Clean but beyond old. 135 per night way too much.
Verified Hotels.com guest review

2/10 Poor

need to change hotels no internet, run down, dirty
David Wheeler is still there and would like to check out to another hotel that is decent and near the marina. can you e mail me that you can do that with no additional cost. this is a 1 star hotel that might years ago been a 3 star. please respond
Verified Hotels.com guest review

6/10 Good

Ok place for the rate we got
The hotel location is great. I travelled with my fiance and her parents. First trip to Ixtapa. The hotel appeas to be 10 to 20 years past its glory days. For the price in comparison to neighbouring hotels-I woud recommend. Overall I'd rather be on a beach- Acapulco for 10 dollars less a night!
Verified Hotels.com guest review