Guests
All properties in Cardiff, Wales, United Kingdom

Holiday Inn Cardiff City Centre

3.5-star hotel with restaurant, near Principality Stadium

  • Free WiFi
From
NZ$157

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Exterior
  • Exterior
  • Executive Room, 1 Double Bed, Non Smoking - Bathroom
  • Room, 1 Double Bed with Sofa bed, Non Smoking - Bathroom
  • Exterior
Exterior. Image 1 of 47.
1 / 47Exterior
Castle Street, Cardiff, CF10 1XD, Wales, United Kingdom
8.2.Very good.
  • The hotel is in desperate need of renovation. everything is dated. we booked a family…

    Aug 25, 2021

  • Excellent location close to City centre. Breakfast was good with self service buffet now…

    Aug 15, 2021

See all 255 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 157 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

What’s around

  • In Cardiff City Centre
  • Principality Stadium - 3 min walk
  • Cardiff Castle - 4 min walk
  • St. David's Hall - 6 min walk
  • St. David's - 7 min walk
  • Bute Park - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Room, 2 Twin Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • In Cardiff City Centre
  • Principality Stadium - 3 min walk
  • Cardiff Castle - 4 min walk
  • St. David's Hall - 6 min walk
  • St. David's - 7 min walk
  • Bute Park - 8 min walk
  • National Museum Cardiff - 13 min walk
  • Wales Millennium Centre - 32 min walk
  • Barry Island Beach - 11.7 mi / 18.9 km

Getting around

  • Cardiff International Airport (CWL) - 18 min drive
  • Bristol International Airport (BRS) - 59 min drive
  • Cardiff Central Station - 10 min walk
  • Cardiff (CFW-Cardiff Train Station) - 10 min walk
  • Cardiff Queen Street Station - 13 min walk
map
See on map
Castle Street, Cardiff, CF10 1XD, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 13 per day)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 8630
  • Conference space size (meters) - 802
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Callaghans Sports Bar - This pub serves light fare only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

  • Self parking costs GBP 13 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Preferential Card. Cash is not accepted.

Also known as

  • Cardiff City Centre Holiday Inn
  • Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre Hotel
  • Holiday Inn Cardiff City Centre Cardiff
  • Holiday Inn Cardiff City Centre
  • Holiday Inn Cardiff City Centre an IHG Hotel
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Hotel Cardiff City Centre
  • Cardiff Holiday Inn
  • Holiday Inn Cardiff City Centre Hotel Cardiff
  • Holiday Inn Cardiff City Centre Wales
  • Holiday Inn Cardiff City Centre Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Cardiff City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 13 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Junction Restaurant offers American cuisine. Nearby restaurants include The Gatekeeper (3-min walk), Madame Fromage (3-min walk), and Tiny Rebel (4-min walk).
  • Holiday Inn Cardiff City Centre has a garden.
8.2.Very good.
  • 6.0.Good

    Overall the stay was good but some facilities were lacking namely: No hair conditioner No bars of soap Shower gel and shampoo were not clearly labelled Team and coffee supply was not checked daily Toilet roll supply was not checked daily Television was temperamental, either blank screen or pixilation, I presume because of broadband connection Overall good value for money.

    Pamela, 4 night family trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Ideally located, but in dire need of refurbishment

    This hotel is centrally located for city centre, but the condition of the hotel is absolutely dire! The room was on the 5th floor, there were holes and stains on the carpets, broken handle on the bathroom door, holes in the skirting boards and furniture more suitable for the skip than a hotel! Holiday Inn need to invest in this property to ensure it is ‘fit for purpose’. I will not be staying or recommending this hotel to anyone until a full refurbishment has been completed. The staff should also ensure they advise guests when they check in that due to Covid, room servicing will only take upon request.

    Anita, 3 night family trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff - warm welcome - good breakfast and comfortable rooms

    Lauren, 2 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Experience!

    I just want to say my experience at the hotel was amazing, the staff were excellent and professional, especially Gareth because it was my wedding eve, he attended to us well and made sure we were comfortable. Overall all nights spent at the hotel was great.

    Olufemi, 2 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    theo2021monk

    Essentially I would describe everything as being adequate. The hotel itself was tired. The double bed, which was on the small side, as was the room itself, dipped in the middle, so during the night me and my wife gravitated towards one another. In certain circumstances this is most desirable, but not when one is just looking for a really good nights sleep! The staff were helpful and the parking situation was better than we had anticipated, although on the pricey side £13.00p for 24hrs.

    ROBERT, 1 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Generally a very nice short break at this hotel,convenient for city centre shopping. Grateful that there was lift operational as we were on the four floor, very good stay in still these very difficult times.

    Margaret, 3 night trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely clean hotel, staff were very helpful and friendly

    Karla, 1 night family trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Brilliant

    Great hotel. Walking distance to shops, restaurants and leisure facilities. Friendly and helpful staff and amazing choice of breakfast. Look forward to our next stay already

    Denise, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great 2 day break

    Superb location opposite the castle. Walking distance to town, bars, shops, restaurants. Great service, very friendly staff. Hotel was clean. Room was good size (family of 4). Breakfast was fab. Will stay again.

    Hardip, 2 night family trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    City stay

    Well organised by the hotel, staff all really helpful

    Douglas, 2 night family trip, May 31, 2021

    Verified Hotels.com guest review

See all 255 reviews