Methodist Le Bonheur Germantown Hospital - 4 min drive - 3.3 km
Shelby Farms Visitor Center - 8 min drive - 6.1 km
Wolfchase Galleria - 11 min drive - 10.1 km
University of Memphis - 14 min drive - 14.0 km
Getting around
Memphis International Airport (MEM) - 23 min drive
Memphis Central Station - 26 min drive
Restaurants
Chick-fil-A - 5 min walk
McDonald's - 3 min drive
Hueys - Germantown - 3 min drive
Taco Bell - 7 min walk
Firehouse Subs - 3 min drive
About this property
Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel
Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel puts you within a 15-minute drive of Wolfchase Galleria and University of Memphis. You can go for a morning swim at the indoor pool, and visit the 24-hour fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English, Hindi, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Mountain biking
Free use of nearby fitness centre
Golf lessons nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (2034 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lever door handles
Room amenities
Be entertained
MP3 docking station
47-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel is located by the river, a short 3-minute walk from Shelby Farms Park.
Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Not to bad
Over all the stay was great, the only u complaint I have is they were stingy on their towels. There were only two bath towels in the room. Wife had nothing dry to wrap around her hair.
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Belinda
Belinda, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 November 2024
Classie
Classie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Candice
Candice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Air conditioning didn't work
The room was ni w but the air conditioning didn't work. So he immediately mo ed us to another room.
Genevieve
Genevieve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Clean, quiet,& friendly staff
Natalie
Natalie, 1-night romance trip
Verified Expedia guest review
4/10 Fair
9 August 2024
Day clerk was not real friendly. One of the first things brought to our attention was a printed card stating the cost of replacing stolen items from our room. Breakfast wasn't good. Tasted like a frozen omelette warmed. Limited snacks. Scratchy thin towels (total of 2 bath towels). Cleaning person knocked and opened our door at 7am even though there was a do not disturb sign on the outside handle.
Douglas
Douglas, 1-night trip
Verified Expedia guest review
8/10 Very good
4 August 2024
Nice room
Nice hotel. Great for family and clean. Breakfast was good as well
Amber
Amber, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
The housekeeping staff were amazing along with those who worked in the dining room. The evening staff was amazing the morning staff was the exact opposite. The woman on staff didn’t have a badge; she was very dismissive Unaccomodating, lack of manners, no hospitality whatsoever. She seemed very bothered of hosting guests. She talks at people. Our door had water damage and it appeared to be chewed out by something. Bread was molded, milk was spoiled. Room smelled like a moldy basement. They are low on towels and couldn’t accommodate the towels required for number of guests. Overall unacceptable for the price I’ve experienced better accommodations at a lesser price point.
Ana Marie
Ana Marie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Pretty good overall.
Overall very good but could improve a couple of things. Our sheets would not stay on the bed!! Turn over once or twice and it’s all bunched under you. Breakfast was just ok - several things not filled, pancake maker didn’t work and no coffee choices.
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
The service was very good
Bennie
Bennie, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 July 2024
N/a
Andrew
Andrew, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
24 July 2024
Joshua
Joshua, 1-night trip
Verified Expedia guest review
8/10 Very good
22 July 2024
Room was spacious, very clean, and comfortable. Breakfast was good.
Michael
Michael, 4-night trip
Verified Hotels.com guest review
8/10 Very good
21 July 2024
Tanya
Tanya, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Enjoyed my stay
The lady at the front desk was very kind. The room was immaculate and very comfy. I will definitely be back.
Genevieve
Genevieve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Percy
Percy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Wonderful hotel. Everything was primo from the staff, the room, the decor, the cleanliness, the breakfast! I definitely recommend this hotel!
Rosa
Rosa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Nice hotel
Nick
Nick, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
28 June 2024
Kevin
Kevin, 2-night trip
Verified Expedia guest review
8/10 Very good
26 June 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
Staffs are friendly and the area is safe. Room are clean and breakfast is included. Great job, guys!