All properties in Florence, Tuscany, Italy

Hotel Palazzuolo

City-center hotel within walking distance of Basilica of Santa Maria Novella

  • Free WiFi

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  • Hotel Front
  • Bathroom
  • Bathroom
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Hotel Front. Image 1 of 51.
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  • Pros: - Nice looking room and staff is very helpful - Bathroom was cleaned very often -…

    Oct 20, 2020

  • Nice place, good stay.

    Jun 15, 2020

See all 40 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 13 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Multilingual staff

For families

  • Television
  • Daily housekeeping
  • Hair dryer
  • In-room climate control (air conditioning)
  • Satellite TV service
  • Self parking (surcharge)

What’s around

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Piazza della Signoria - 14 min walk
  • Ponte Vecchio - 14 min walk
  • Piazza del Duomo - 14 min walk
  • Palazzo Vecchio - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Economy Single Room, Shared Bathroom
  • Double Room
  • Triple Room
  • Quadruple Room
  • Economy Double Room, Shared Bathroom


  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Piazza della Signoria - 14 min walk

What’s around


  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Piazza della Signoria - 14 min walk
  • Ponte Vecchio - 14 min walk
  • Piazza del Duomo - 14 min walk
  • Palazzo Vecchio - 15 min walk
  • Uffizi Gallery - 16 min walk
  • Pitti Palace - 17 min walk
  • Basilica of Santa Maria Novella - 8 min walk
  • Medici Chapels - 10 min walk
  • San Lorenzo Church - 13 min walk

Getting around

  • Peretola Airport (FLR) - 21 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Santa Maria Novella Station - 7 min walk
  • Porta al Prato Station - 9 min walk
  • Cascine Station - 15 min walk

At a glance

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 1 PM-11:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets stay free
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 25 per night)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1


  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Doorbell/telephone notification

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Palazzuolo
  • Hotel Palazzuolo Hotel
  • Hotel Palazzuolo Florence
  • Hotel Palazzuolo Hotel Florence
  • Palazzuolo Florence
  • Palazzuolo Hotel
  • Palazzuolo Hotel Florence
  • Hotel Palazzuolo Florence
  • Hotel Palazzuolo

Optional extras

Self parking costs EUR 25 per night

Buffet breakfast is offered for an extra charge of EUR 3 for adults and EUR 5 for children (approximately)


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Palazzuolo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per night.
  • Yes, pets are welcome. Service animals are exempt from fees.
  • You can check in from 1 PM - 11:30 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Osteria Il Mostrino (3-min walk), Osteria dei Centopoveri (4-min walk), and Pescheria San Pietro (4-min walk).
  • 10.0.Exceptional

    Was exactly what we expected and wanted! Loved the 24 hour desk! Would stay again!

    Ricky, 2 night trip with friends, Feb 29, 2020

    Verified guest review

  • 2.0.Poor

    if anyone wants to risk it

    the receptionist informed us immediately that our reservation is no longer valid (we paid for it in advance) and that instead he sends us to sleep in an apartment near the hotel. We do not know why he did not let us sleep in the room booked by us in advance. to arrive at the hotel after a rainy day and to have announced that the room is no longer valid for you, it is not really what a tourist wants.

    Andrei, 1 night trip with friends, Nov 15, 2019

    Verified guest review

  • 6.0.Good

    The property has a decent location. It has lots of steps up so those who have difficulty navigating steps will find it hard. The bathroom and the room was small but that was what we expected. A reasonable price for the room.

    2 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Fair cost/benefit, close to the Bus/ Train station and supermarkets. the only down for me on this property was the thin walls, you can listen and can be listen for all Florence!

    Andrew, 2 night trip, Oct 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    Bathroom was very clean. Shower was large and seemed to be newly renovated. The walls in this hotel are paper thin so you hear the rooms above and next to you and people walking through the halls. There is more noise coming from the inside than the outside. Made it annoying sometimes. The night concierge smoked all night and the hallways smelled of smoke which was gross. But everyone smokes in Italy I guess. Room was clean and a decent size but the mattress aggravated my back injury. I’ve slept on better camping sleeping bags. Beware of this hotel if you have a sensitive back! Location was great. Made walking and travelling through the city very easy.

    Maxine, 5 night romance trip, Jul 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Recommended to stay

    Good service. No lift. Owner helped to move luggages to room at back garden. Hotel reception is 1 floor above ground.Very close to Florence S.M. train station. 5 min walk. Easy to find. Got a super good & affordable Italian restaurant at corner of street, went for 3 dinners when I was in Florence for 3 days. Had best Italian spaghetti, risotto & steak in Italy, compared to Naples, Rome & Venice.

    Wai Ngan, 2 night trip with friends, Nov 9, 2018

    Verified guest review

  • 10.0.Exceptional

    No frills close to station

    Great hotel - everything needed, very close to train and bus stations and easy to get to sights. Room and bed were comfortable and never had issue with shared bathroom (think I might have even been only one using it).

    Kieron, 3 night trip, Oct 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The best and economic hotels we have ever stayed

    We have been to many countries including the US, Canada, Australia, the UK, France, Italy, and Spain. So we have lots of experiences with different hotels. I cannot help but say that this hotel is the best one we have ever stayed. We came in very late (after 9:30 pm), but the hotel had someone (in fact, Mr. Bl Gaby, a wonderful and very nice guy to receive us) to check us in. The room was clean and the hotel was very quiet. The breakfast was also good. The hotel is within a walking distance to most of the attractions. However, it is highly affordable. Therefore, I highly recommended to anyone with no reservation.

    1 night romance trip, Sep 2, 2018

    Verified guest review

  • 6.0.Good

    Great location, but poor security

    The hotel is in a great location and well kept, the staff are very friendly and helpful..... But.....Housekeeping left my room unlocked MULTIPLE. This was not just while cleaning, but I would return to my room to find it unlocked and on one occasion the keys still left in the door.

    Heather, 5 night trip, Jun 20, 2018

    Verified guest review

  • 8.0.Very good

    Over priced

    Ample space, shower good, bed comfortable. road to room level stairs only, no elevator. WiFi available and functioned. Over priced.

    tonio, 1 night romance trip, Jun 12, 2018

    Verified guest review

See all 40 reviews