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Hotel Luna de Plata

3.0 star property
Beachfront hotel with bar/lounge, near Mahahual Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Luna de Plata

Exterior
Restaurant
40-inch LED TV with cable channels, TV
Interior entrance
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Air conditioning
  • Garden
  • Communal living room
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (5)

  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
The price is NZ$124
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room

Honeymoon Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Caribe

Suite Caribe | In-room dining

Suite Caribe

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (512)
The price is NZ$308
includes taxes & fees
6 Jan - 7 January 2025
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About the area

Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 5 min walk - 0.5 km
  • Mahahual Lighthouse - 3 min drive - 2.3 km
  • Costa Maya Port - 5 min drive - 3.4 km
  • Maya Water Park - 9 min drive - 4.4 km
  • Maya Chan Beach - 23 min drive - 3.8 km

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪Yaya Beach - ‬12 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Machos Bar - ‬3 min walk

About this property

Hotel Luna de Plata

At Hotel Luna de Plata, you'll be within a 10-minute drive of Mahahual Beach and Costa Maya Port. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or manicures and pedicures. A bar/lounge and a garden are other highlights.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Water dispenser

What to do

  • On the beach
  • Bike rentals nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Garden
  • Mosquito nets
  • Communal living room
  • Designer shops on-site
  • Spa services
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Water dispenser

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for MXN 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

Does Hotel Luna de Plata offer free cancellation for a full refund?
Yes, Hotel Luna de Plata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luna de Plata?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Luna de Plata?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Luna de Plata?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Luna de Plata and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Enjoy amenities such as spa services and a garden.
What's the area around Hotel Luna de Plata like?
Hotel Luna de Plata is located a short 5-minute walk from Mahahual Beach.

Hotel Luna de Plata Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Belem, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Brandy, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet and Comfortable
Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Every staff member was friendly! From the clerk to the manager and servers.
Luis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Ruben, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emelyn Gabriela Monroy, 2-night trip
Verified Expedia guest review

2/10 Poor

El trato de la persona que atiende en el bar es pésimo y muy grosero, solo por qué se fue gritando por qué le pedimos una bebida que no sabía preparar, si se hubiera quedado ahí creo que hubiese sido otra cosa de llegar hasta los golpes, al final casi me tira las bebidas y lo peor de todo por la mañana me las cobraron por qué ni la cuenta se atrevió a darnos, pesimo lugar si piensas ir a descansar con esta actitud del personal aclaro que solo hablo del bartender, muy malo de verdad piensen dos veces antes de ir a comer o tomar una bebida en este lugar, pedimos hablar con el gerente y tampoco nadie se presento
Sergio Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación
Omar, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Está bien ubicado
Isabel Cárdenas, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Muy buena atención y todo muy bien recomendable ampliamente
ARTURO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El único inconveniente que tuvimos fue que rentamos bicis por parte del hotel y están en muy malas condiciones y en medio de nuestro trayecto se descompuso no terminamos el tour nos engrasamos todo.
Ingrid, 3-night romance trip
Verified Expedia guest review

4/10 Fair

We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
celia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

En general muy buen hotel, tuve mala suerte de encontrar una cucaracha en el baño merodeando por el área de l toalla facial. Por lo demás todo excelente
Carlos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Antonieta, 1-night trip
Verified Expedia guest review

8/10 Very good

Rene, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Limpio excelente vista y tranquilidad para pasar todo un fin de semana super Agusto
Pamela Alejandra, 1-night trip
Verified Expedia guest review

8/10 Very good

Thé italien restaurant in thé hôtel is very good
HansPeter, 2-night trip
Verified Expedia guest review

4/10 Fair

Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Marc, 2-night trip
Verified Expedia guest review

6/10 Good

No tiene playa adecuada, el sargazo hace el agua negra y el olor es muy fuerte e incomodo, se recomienda ir a un beach club alejado de este hotel (el Noah muy recomendable) tienen muy lumitadasbopciones de cocina y te responden esto se tiene que comer de manera grosera. No se recomienda.
Verified Expedia guest review

10/10 Exceptional

Atención amable staff de recepción
Edgar Mauricio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Acogedor Hotel en Mahahual, limpio y bien gestionado en especial por parte de la señora Susette, muy atenta y profesional.
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El trato del personal es excelente, cuenta con restaurante y la comida es deliciosa
Viridiana, 2-night trip
Verified Expedia guest review

8/10 Very good

sin comentarios
Guillermo, 1-night romance trip
Verified Expedia guest review