6/10 Good
4 November 2024
The hotel staff was excellent, but the hotel amenities just don't justify the price.
- Ok location. Close to Rosewood hotel but at least 15 min walk to Centro. I would have preferred staying in Centro for convenience. However, this hotel was the starting point of the Dia de los Muertos parade, so that worked out well for us.
- Great included breakfast, but no lunch or dinner restaurant or bar. Had to go out searching for drinks to enjoy while in the room.
- IT IS SO LOUD in the morning! The floors are all stone, could hear people walking down the hallways, tables getting dragged above our room. Really awful to wake up to
- I liked the minimal waste - they had water refill station in the room and plastic-free bathroom products. Would have been really nice if they had robes/slippers available, since the floors were so cold and hard
- Staff was fantastic, they arranged our airport rides and makeup for the day of the dead festivities. They were very nice
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review