See all properties

Emerald Hotel

4.5 star property
Luxury hotel in Gisborne, connected to the convention centre

Choose dates to view prices

Photo gallery for Emerald Hotel

View from property
Exterior
Executive Suite, River View
Executive Suite, River View
Apartment, 2 Bedrooms | Living area
Located in a prime spot connected to the convention center, Emerald Hotel offers an eco-friendly retreat with modern amenities like a seasonal outdoor pool and business center. Connect to WiFi, take advantage of luggage storage, and enjoy sun-kissed moments on the terrace. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business centre
  • Meeting rooms
  • Terrace
  • Front desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Terrace
The current price is NZ$199
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Premium bedding, pillow-top beds, desk, blackout curtains

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Pool View

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Suite, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 5
  • 2 Single Beds

Similar properties

Outdoor pool

Portside Hotel

  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
9.0 out of 10, Wonderful, (393)
The price is NZ$219
includes taxes & fees
8 Mar - 9 Mar
Portside Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Gisborne Wine Centre - 7 min walk - 0.6 km
  • Gisborne Harbour - 11 min walk - 0.9 km
  • Te Poho-o-Rawiri Meeting House - 16 min walk - 1.4 km
  • Eastwoodhill Arboretum - 17 min walk - 1.4 km
  • Gisborne Hospital - 6 min drive - 4.5 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Kfc - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Subway - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Yoko'Sushi Express Cafe - ‬6 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 per cent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?

Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emerald Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Emerald Hotel and nearby?

Have fun with activities such as cycling, kayaking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.

What's the area around Emerald Hotel like?

Emerald Hotel is a short 7-minute drive from Gisborne (GIS) and 7 minutes' walk from Gisborne Wine Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Emerald Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was excellent
john, 2-night trip

10/10 Exceptional

we enjoyed our stay
Rosemary, 2-night trip

10/10 Exceptional

Awesome room and service
Joanna, 1-night trip

8/10 Very good

Good location and close proximity to everything
Jason, 1-night trip

2/10 Poor

The location is great
Lisa, 2-night trip

8/10 Very good

Room was comfortable and spacious. Balcony got lots of sun. The pool is nice though not very big. Very nice stay
Matilda, 3-night trip

10/10 Exceptional

Staff were amazing, thank you for all your efforts and making our stay memorable will definitely be back
Delish, 3-night trip

4/10 Fair

Disappointing stay In town for work No hot water 3 out of 4 mornings Hotel very tired compared to last stay a few years back
G P, 4-night trip

10/10 Exceptional

One night business trip
Pita, 1-night trip

8/10 Very good

Was a good stay
Lawrence, 2-night trip

8/10 Very good

Spacious room and a nice restaurant pub next door.
Craig, 4-night trip

8/10 Very good

Pretty good place for work trip
Stanislavs, 1-night trip

10/10 Exceptional

Great place to stay
Very good place to stay, nice views, big room and lovely staff
Andrew, 1-night trip

10/10 Exceptional

Great
Mohammed, 5-night trip

10/10 Exceptional

Enjoyed my short stay at Emerald Hotel. Staff were very helpful
Dean, 1-night trip

10/10 Exceptional

Had good room with great view.
Kihirini, 2-night trip

10/10 Exceptional

Loved the veiw Room was cosy spacious and warm Bed was comfortable Price was worth it Overall it was good Would highly recommend and would stay again.
Bruce, 1-night trip

8/10 Very good

Great location, but a bit tired and could do with a face lift. The guest parking could be a bit better signed.
Paul, 3-night trip

8/10 Very good

Property is dated and urgent need of an upgrade. The room we stayed in was big and served its purpose for the 1 night we stayed in Gisborne. The front desk staff and cleaning crew were the stars of the hotel. Friendly and welcoming.
Natano, 1-night trip

10/10 Exceptional

Friendly staff, nice clean relaxing environment will definitely be booking a room again
Jess, 1-night trip

10/10 Exceptional

Nice rooms and staff
Damian, 5-night trip

10/10 Exceptional

Stay was easy no issues great time
Melissa, 3-night trip

10/10 Exceptional

Awesome stay, friendly service and great view of the river, A
Rhonda, 2-night trip

2/10 Poor

This would be the worst hotel I’ve stayed in for years. Could not pay me to stay here again.
Nick, 1-night trip

8/10 Very good

It was centrally located. Very convenient . Swimming pool wasn't heated.
Yuka, 2-night trip