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Grand Riviera Princess - All Inclusive

5.0 star property
Upmarket beachfront property with water park, near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
Exterior detail
Mini-golf
Suite With Jacuzzi and Outdoor Shower
Experience the vibrant vibe at Grand Riviera Princess - All Inclusive, a luxury all-inclusive hotel in a shopping district. Enjoy international cuisine at one of the 9 on-site restaurants, indulge in rejuvenating spa treatments like facials and hydrotherapy, or soak up the sun on the white sand beach with 2 beach bars and sun loungers. Guests rave about dining options, pool amenities like swim-up bars and cabanas plus free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The current price is NZ$419
includes taxes & fees
10 Jul - 11 Jul

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.6 out of 10
Good
(23 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.4 out of 10
Good
(24 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

8.0 out of 10
Very good
(185 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Quadruple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Premium with Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Double Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout curtains

Double Room Luxury with Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Deluxe with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout curtains

Single Room Luxury with Pool View

  • Sleeps 1
  • 1 King Bed

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Premium with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room with Lake View

Free minibar, in-room safe, desk, blackout curtains

Double Room with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds

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Ocean Riviera Paradise All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 2,247 reviews
The price is NZ$446
includes taxes & fees
9 Jul - 10 Jul
Ocean Riviera Paradise All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 4.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Tulum Intl. Airport (TQO) - 108 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool and a nightclub. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 674 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong

Working away

  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Buffet Verde – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería – This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue – This theme restaurant only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
HELP_OUTLINE

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Riviera Princess - All Inclusive ?

Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Riviera Princess - All Inclusive ?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Riviera Princess - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an on-site casino at Grand Riviera Princess - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Grand Riviera Princess - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and a garden.

Are there restaurants at or near Grand Riviera Princess - All Inclusive ?

Yes, there are 9 on-site restaurants, featuring international cuisine.

Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
Family friendly
Entertainment

What guests liked

  • The property offers numerous pools, making it easy to find a spot and enjoy a great pool experience. (187 reviews)
  • The beach was beautiful, convenient, and offered a variety of activities with clear waters and a bar and restaurant right on it. (157 reviews)
  • Airport shuttle service was readily available and well-coordinated, with convenient transportation to and from the airport. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great place to stay
Vladimir, 8-night trip

10/10 Exceptional

Incredible family vacation

WOW! We had a wonderful vacation! Excellent service, friendly staff, clean rooms, great food! Will be back soon!
Glory, 9-night trip

10/10 Exceptional

We stayed for a week and had the best time I can’t wait to go back
Jorge, 5-night trip

10/10 Exceptional

Very clean, great rooms with really comfortable beds
Olivia, 4-night trip

10/10 Exceptional

It had the perfect mix of everything family fun and partying.
russmen, 5-night trip

8/10 Very good

It was pleasnt and i enjoyed all of the restaurants.
Jose Manuel Castillo, 3-night trip

10/10 Exceptional

Great hospitality, would like to come back….thanks
Anup, 5-night trip

8/10 Very good

Great property!!
Nicketta M, 4-night trip

10/10 Exceptional

Really clean resort loved the resort and Expedia's vip upgrade gave so much more
Albi, 11-night trip

8/10 Very good

Great pool and great service
Miriam, 5-night trip

10/10 Exceptional

Great resorts. Loved the entertainment, buffets, pools and beaches. Well maintained.
Ashish, 7-night trip

10/10 Exceptional

I love the employees very welcoming and super nice.
Delnisia, 4-night trip

10/10 Exceptional

Staff are very friendly and they all have the energy to serve the guests.
Jovie Marie, 3-night trip

10/10 Exceptional

Second time coming to this hotel we love it. The beach is relax no heavy waves u can go in and enjoy the water .. excellent restaurants
Armando Gonzalez, 5-night trip

10/10 Exceptional

Absolutely amazing...staff is extremely kind and helpful, the place is just paradise...can't wait to be back!!!!!!
Crystal, 5-night trip

10/10 Exceptional

Overall experience was great.
Simarjit, 4-night trip

8/10 Very good

Beautiful resort. The wildlife reak havoc on room service when left outside the rooms, but we did enjoy seeing the monkeys, quatis, iguanas, and more.
Dawn, 7-night trip

10/10 Exceptional

Overall experience was great
Derald, 4-night trip

10/10 Exceptional

This resort is great if you are looking for a relaxing getaway. Everyone was amazing, kind, and attentive to our every need. We enjoyed everything in the resort; the pools, beach, restaurants, spa, theater and shows. Could not have asked for a better vacation!
Jessica, 5-night trip

10/10 Exceptional

Jr. Suite was awesome and all staff that we encountered were super helpful.
Jennifer Ann, 4-night trip

10/10 Exceptional

We have stayed at the Grand Riviera Princess several times and it is our favourite place to stay in Playa del Carmen. The swim up rooms are the best! And the staff in all of the restaurants are very friendly and helpful, they are great!
Cheri, 3-night trip

10/10 Exceptional

Was so beautiful
Lindsey, 6-night trip

10/10 Exceptional

I thought this was a beautiful resort! Immaculately cared for!!
Carolyn, 7-night trip

10/10 Exceptional

Stayed here Fri-Mon and had a great time. There’s lots of perks for being platinum. Special areas and resort transit were available for platinum members. The buffet food was edible, would definitely recommend the restaurants for dining. Would definitely visit again
Angelica, 3-night trip

10/10 Exceptional

Massive resort with many facilities and dining options to take advantage of. The staff were Extremely professional, the experience was pleasantly quiet and the property was very clean Good food for an all inclusive resort. Would recommend.
Kian Riley Najaf, 4-night trip