Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
Buffalo Niagara Intl. Airport (BUF) - 34 min drive
Niagara Falls Station - 4 min drive
Niagara Falls Station - 10 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
Restaurants
Seneca Niagara Casino - 7 min walk
One Niagara Welcome Center - 5 min walk
Blues Burger Bar - 7 min walk
One Niagara International Food Court - 5 min walk
Stir - 8 min walk
About this property
The Giacomo, Ascend Hotel Collection
The Giacomo, Ascend Hotel Collection offers a fantastic location, putting you just a 5-minute walk from Niagara Falls State Park and Seneca Niagara Resort & Casino. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. This boutique hotel is also within just a 10-minute walk of Maid of the Mist and Rainbow Bridge. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, German, Russian
At a glance
Hotel size
41 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Free offsite parking within 10 ft
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:30 AM
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls
Frequently asked questions
Does The Giacomo, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Giacomo, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Giacomo, Ascend Hotel Collection?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Giacomo, Ascend Hotel Collection?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Giacomo, Ascend Hotel Collection?
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at The Giacomo, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (4-min walk) and Casino Niagara (3-min drive) are both nearby.
What is there to do at The Giacomo, Ascend Hotel Collection and nearby?
Have fun with nearby winter activities like cross-country skiing, sledding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. The Giacomo, Ascend Hotel Collection also has a 24-hour fitness center.
What's the area around The Giacomo, Ascend Hotel Collection like?
The Giacomo, Ascend Hotel Collection is in Downtown Niagara Falls, a short 5-minute walk from Niagara Falls State Park and 19 minutes' walk from Clifton Hill. Travelers say the area is walkable and ideal for skiing.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 2, 2025
Amazing view of the fireworks over the falls. The room was clean and the bed was comfortable. Secured free parking and a very good continental breakfast. Will definitely stay again if in the area.
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Fantastic stay
The whole staff were super friendly and hard working from the front desk crew , the two gentlemen looking over the breakfast area who were constantly refilling items to the bartenders and the maintenance staff.
Our room was very clean and spacious and the shower was very large with a built in bench.
The bar and breakfast areas were very cosy as well as the room on the top floor where we were able to chill and have a few drinks with other people who came up to check out the view.
Parking was across the street in a gated lot monitored by security cameras.
All and all it was definitely our favourite hotel that we have stayed in the area.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Ervin
Ervin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
It was our 10 year anniversary trip. When i booked the hotel i took a chance but by pictures it looked like something my wife would love. And that is what happened she loved it feom the architecture and the small things staff would do. The staff was exceptionally nice and good. Will book again if we were to return to the area.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Nice hotel for couples
Nice hotel. We had a room with jetted tub. Enjoyed the falls, casino, Anchor Bar, all within walking distance.
jacob
jacob, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 31, 2024
Shamina
Shamina, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Beautiful Hotel deserves some TLC
We have stayed at The Giacomo every year since 2010 when it opened. It pains me to say that the place is showing wear and tear and needs some TLC. The toilet seat was peeling & stained, the drapes & carpets need some help, the Bar needs some decent glassware and to be stocked better, the TV had one channel. It's still a beautiful hotel, but COME ON ASCEND - put some $ into this hotel like you do your others. Nothing has been updated or fixed since it opened. It makes me sad. New York has forgotten Niagara Falls and that is a shame!
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Great parking
Garvin
Garvin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 25, 2024
Complaint.
The room was dirty, hair in the bath tub. There was hair, dirt and crumbs under couch cushions. There was a bug cocoon on the bathroom wall near toilet. Coffee pot in room was dirty with coffee residue on the outside of the machine. After walking around in white socks in the room, our socks were black and dirty. It said there were robes and slippers but they were not available. The elevator would not go pass floor 16 of 18. The rooms were not updated from the lights, carpet or wallpaper. Room that was rented was not the same room as shown at time of reservation. Was told by manager that he would contact me and never received a call back. This was supposed to be a romantic vacation trip for our anniversary and was a total disappointment. It’s supposed to be a hotel but yet it has people that live there. Parking was outside with assigned parking that someone had took my parking spot. Would like to have a full refund. I would never nor recommend that hotel to anyone. My recommendation would be to stay somewhere else.
Dwaine
Dwaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
It was very nice very comfortable
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Nice stay for the night
Very nice hotel room and decorations and room commodities, highly recommend this room
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 3, 2024
Weekend getaway. Our room was really cold and we were quickly moved to a suite with a fire place. The heat didn’t work in this room either but the fire place kept us warm. Water pressure in the shower was dismal. Breakfast was just ok.
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Great hotel close to the falls!!!
Melanie
Melanie, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
The room was very clean and the bed was comfortable. The complimentary breakfast was good. The hotel amenities could use some work.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Very nice establishment
KIMBERLY M
KIMBERLY M, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 3, 2024
Shower needed help. Room didn’t look like it had been vacuumed or dusted
Carol
Carol, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2024
Friendly staff and good location
Carolyn
Carolyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
I was surprised by the hotel's neighborhood and, so close to the falls. The Canadian counterpart was much more developed and catered well to tourists.
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 1, 2024
Location of property and views toward falls were great. Bathroom window wouldn't shut and they didn't fix until the next day... Will probably choose different hotel if we go to Niagra Falls again, but it was overall a good experience.
Kiki
Kiki, 2-night family trip
Verified Expedia guest review
4/10 Fair
Oct 28, 2024
All the windows were covered in dust and cobwebs from the outside.
Most of the staff were pretty unfriendly
Hot water for only 4-5m we couldnt even fill the bathtub up a quarter way before we lost all hot water.
Bathtub jacuzzi it self was broken.
Bed mattress quality was horrible and very cheap.
We all woke up with pretty bad back pain after sleeping.
For the amount of money they ask, this hotel is way too cheap and old.
Gabor
Gabor, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 25, 2024
The staff was wonderful. Attentive and cordial. The room was just okay.
mary
mary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Staff was very friendly, room was clean and stocked. Parking was easy, 2 blocks from the state park so easy walking
Kelly
Kelly, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Great lodging in Niagara Falls. Convenient location and loved the aesthetic.