A luxurious retreat awaits you at AVA Resort - The Newest All OceanFront - All Inclusive, with 18 holes of golf and a nightclub to keep the excitement going. Indulge in a rejuvenating spa treatment or enjoy free full breakfast at one of the 14 on-site restaurants. Connect with high-speed WiFi, take advantage of valet parking, and bask in the sun by one of six pools.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
Bar
Free breakfast
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
14 restaurants and 2 poolside bars
4 bars/lounges and 2 swim-up bars
Full-service spa
6 outdoor pools
Free water park
Nightclub
Free children's club
Fitness centre
Children's pool
24-hour room service
Feel at home (6)
Children's pool
Children's club (free)
Private bathroom
Private hot tub
Garden
Terrace
The current price is NZ$1,037
NZ$1,037
includes taxes & fees
26 Apr - 27 Apr
Room options
Available filters for rooms
Showing 29 of 29 rooms
View all photos for Panoramic Suite Two-Bedroom
Panoramic Suite Two-Bedroom
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
2 bedrooms
122 sq m
Ocean view
Sleeps 6
1 Queen Bed and 1 King Bed
View all photos for F&F Sundeck Suite
F&F Sundeck Suite
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
Private bathroom
59 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Double Sofa Beds
View all photos for Penthouse-Suite One-Bedroom
Penthouse-Suite One-Bedroom
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
Separate bedroom
126 sq m
Ocean view
Sleeps 4
1 King Bed
View all photos for Oceanfront F&F
Oceanfront F&F
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
Private bathroom
57 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Double Sofa Beds
View all photos for Panoramic Suite Two-Bedroom King & King
Panoramic Suite Two-Bedroom King & King
Highlights
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
2 bedrooms
Rainfall showerhead
123 sq m
Ocean view
Sleeps 4
2 King Beds
View all photos for Oceanfront Two Queen Beds
Oceanfront Two Queen Beds
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
43 sq m
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Central Oceanfront
Central Oceanfront
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
Private bathroom
54 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Panoramic Suite Four-Bedroom
Panoramic Suite Four-Bedroom
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
4 bedrooms
166 sq m
Ocean view
Sleeps 12
1 Double Sofa Bed, 2 Queen Beds and 2 King Beds
View all photos for Panoramic Suite Three-Bedroom
Panoramic Suite Three-Bedroom
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
3 bedrooms
167 sq m
Ocean view
Sleeps 8
1 Queen Bed and 2 King Beds
View all photos for Gala Oceanfront Suite Two-Bedroom
Gala Oceanfront Suite Two-Bedroom
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
2 bedrooms
126 sq m
Ocean view
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 King Bed
View all photos for Oceanfront Central Suite
Oceanfront Central Suite
Highlights
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout curtains
Rainfall showerhead
155 sq m
Ocean view
Sleeps 6
1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
View all photos for Oceanfront King Accesible
Oceanfront King Accesible
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
43 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Oceanfront Couples
Oceanfront Couples
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
Private bathroom
45 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Oceanfront King
Oceanfront King
Highlights
Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
43 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Gala Oceanfront Suite One-Bedroom
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Ventura Park Cancun - 5 min drive - 1.9 km
Riviera Cancun Golf Resort - 8 min drive - 2.9 km
Delfines Beach - 12 min drive - 8.9 km
Xoximilco - 13 min drive - 10.6 km
Moon Palace Golf Club - 17 min drive - 12.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
Tulum Intl. Airport (TQO) - 141 min drive
Restaurants
Lobby Bar - 19 min drive
Grand Lobby Bar - 18 min drive
Grand Central Buffet - 19 min drive
Momo teppanyaki Resturant - 19 min drive
The Grill - 20 min drive
About this property
AVA Resort All Oceanfront - All Inclusive
With access to on-site kayaking, AVA Resort Cancun is a great choice for your beach stay in Cancun. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 14 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious resort include 2 swim-up bars, a nightclub and a free kid's club.
All-inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Water activities
Kayaking
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
1622 units
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free covered on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–noon
14 restaurants
4 bars/lounges
2 poolside bars
2 swim-up bars
2 coffee shops
24-hour room service
Travelling with children
Free children's club
Free water park access
Children's pool
Trampoline
Children's games
Paddleboard on-site
What to do
On the beach
Kayaking
Evening entertainment
Paddleboard on-site
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool umbrellas
Paddleboard on-site
Facilities
2 buildings/towers
Built in 2024
ATM/banking
Garden
Terrace
Fitness centre
Adjacent to a golf course
6 outdoor pools
Free water park
Shopping centre on-site
Arcade/games room
Full-service spa
5 outdoor pickleball courts
Nightclub
Massage/treatment rooms
At least 80% of lighting from LEDs
Banquet hall
Outdoor furniture
Accessibility
Area rugs in public areas
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
Tablet computer
65-inch LED TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Private outdoor hot tub
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free international and long-distance calls
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Access via exterior corridors
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Spa Wellness has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Frequently asked questions
Does AVA Resort Cancun offer free cancellation for a full refund?
Yes, AVA Resort Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AVA Resort Cancun?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at AVA Resort Cancun?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at AVA Resort Cancun?
Yes, there's free valet parking.
What are the check-in and check-out times at AVA Resort Cancun?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at AVA Resort Cancun?
No, this resort doesn't have a casino, but Dubai Palace Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at AVA Resort Cancun and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. AVA Resort Cancun also has 2 swim-up bars, 2 poolside bars and a nightclub, as well as a fitness centre, spa services and an arcade.
Are there restaurants at or near AVA Resort Cancun?
Yes, there are 14 on-site restaurants.
Does AVA Resort Cancun have rooms with private hot tubs?
Yes, each room has a outdoor private hot tub.
What's the area around AVA Resort Cancun like?
AVA Resort Cancun is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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AVA Resort All Oceanfront - All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Great family spot, kids and teenagers loved it!
GEORGE CHARLES
GEORGE CHARLES, 8-night trip
10/10 Exceptional
1 December 2024
We liked the hotel, beautiful, modern, nice and clean.
Nice staff, good beach, beautiful saltwater pool, good food.
pavel
pavel, 6-night trip
10/10 Exceptional
9 November 2024
Beautiful place with amazing food
Dariusz
Dariusz, 8-night trip
10/10 Exceptional
2 December 2024
This was a new property with an upscale facility and a great dining experience. The hotel has friendly staff and great service throughout the hotel—multiple programs for all ages.
Muhammad
Muhammad, 3-night trip
8/10 Very good
28 November 2024
Nice resort but a bit too far from the main downtown area of Cancun
Castillo
Castillo, 6-night trip
8/10 Very good
26 October 2024
Service was great.
Amanda
Amanda, 6-night trip
10/10 Exceptional
4 December 2024
Great customer service by the pool. Great customer service at front desk on reminding us to reserve a place at a certain restaurant
Leslie
Leslie, 4-night trip
2/10 Poor
5 January 2025
Don’t go
No towels at pool, no plates at dinner, no room cleaning on of the days (I called 4 times). No beach view, only pool view . Food is decent but you will eat the exact same
Thing . Feels like a cruise ship on land
Maria
Maria, 7-night trip
10/10 Exceptional
15 July 2024
Great Resort
Fred
Fred, 3-night trip
10/10 Exceptional
21 July 2024
Good stay, Italian restaurant very good
karen
karen, 2-night trip
10/10 Exceptional
9 October 2024
I loved the staff, I loved the atmosphere, I loved everything about Ava! Such an awesome experience! Will definitely be back with family!
Jeen Hee
Jeen Hee, 5-night trip
10/10 Exceptional
18 October 2024
Everything was perfect
Daryna
Daryna, 5-night trip
10/10 Exceptional
20 November 2024
AVA RESORT was truly massive and fantastic. The ch
AVA RESORT was truly massive and fantastic. The check-in lobby was so large that it couldn't be compared to any other hotel or resort, and the sea view through the floor-to-ceiling windows was stunning. I especially loved the hotel pool. Although I couldn’t use the extraction in the middle, I was able to enjoy activities in the pool with paddleboards and single paddle boats. There was a variety of restaurants and facilities, making the experience unique, and the staff were incredibly friendly. I booked through Hotels.com, and I was truly touched when they upgraded my room. I definitely want to visit again next time.
SUNG JIN
SUNG JIN, 3-night trip
8/10 Very good
3 December 2024
room service for food order takes over 45 min and not all food was available and was not that great. Also evening dining area needs to make a reservation ahead and if we miss it cannot walk in….
However, kids club was great and all the staffs members were great. House cleaning people are very good too. Clean our room regularly and appreciate it.
Buffet areas is over all great service except Hamburgers are out quickly and my kids could not eat at all….
Leina
Leina, 4-night trip
8/10 Very good
1 September 2024
The hotel and service are what you expect of an 5 stars resort. However there are still areas that are under construction. I will recommend to wait until the end of the year to book here. With that said we will be coming back in a year or two.
woo kyung
woo kyung, 4-night trip
10/10 Exceptional
23 July 2024
Amazing
Luz A
Luz A, 4-night trip
10/10 Exceptional
27 August 2024
I had an amazing stay at AVA Resort Cancun! The service and staff were exceptional—everyone went out of their way to make sure we were comfortable and had everything we needed. The highlight of our stay was definitely the long saltwater pool. It was the perfect place to relax and unwind, with plenty of space to swim or just lounge by the water. Although not all the restaurants were open yet, we still had enough options to try something new every day. We’re already looking forward to our next trip to try the ones we couldn’t fit into this stay. I’ll definitely be coming back and highly recommend AVA Resort for anyone looking for a top-notch getaway in Cancun!
David
David, 8-night trip
6/10 Good
6 October 2024
The property one day will be great potential but the building still has leaks. Staff not fully trained. Buffet not enough options
Sonia
Sonia, 3-night trip
2/10 Poor
20 August 2024
awful
Marisa
Marisa, 4-night trip
10/10 Exceptional
25 June 2024
This resort is exceptionally exquisite and convenient. Management and staff is very welcoming and friendly. The staff go above and beyond to make your stay comfortable. My rooms were upgraded at no cost to accommodate my family on one floor. Every restaurant is fine dining with an extensive menu. Also, they made a special effort for my daughter’s birthday. Will definitely be visiting again.
vanessa
vanessa, 4-night trip
8/10 Very good
26 November 2024
Forgot my car key in the hotel room. I called the front desk who's transferred me three times. The loss prevention representative told me I had to send an email request out, and she advised me she would call me back to have someone check the safe, but she never did. I had to call back just to be given the runaround. I did not get my key back and had to pay 1k for a replacement part. Word of advice: ensure you have everything before checking out because you'll probably not get your property back.
Jesus
Jesus, 3-night trip
4/10 Fair
13 October 2024
This property is not near any restaurants or even on a nice beach like the hotels in the hotel zone. The beach is a lagoon with brown water, and alligators in the area. They advertised all the restaurants in the hotel, however only a handful of them are open. Beware, the hotel is still under construction and the top two floors are under construction, including many parts of the hotel. The hotel is about 10 minutes from the airport, so you are burdened by the flights coming in and out. The lagoon pool was nothing to write home about either. The liner pool must have been leaking due to the water diminishing daily. The food and drinks were good at most of the restaurants, but you have to ask for the top-shelf liquors. However, the staff was amazing!
Julijana
Julijana, 6-night trip
2/10 Poor
15 July 2024
Resort wasn’t ready to serve guests. Very disappointed
Armenovna
Armenovna, 4-night trip
6/10 Good
31 August 2024
Loved the food as well as service in restaurants and poolside. Our room was swept out mopped. Just had beds made which was annoying as we did venture to the beach a few times.
The kids club does not allow parts to come in with the kids and the kids need to do the scheduled activity. They aren't allowed to just go and play which was unfortunate. The is family time from 4-5 though.
Bathroom intermittently had sewage smell which we couldn't figure out as someone's it smells great and others was just terrible.
Even with everything fully open I doubt we will be back.
Anjli
Anjli, 7-night trip
2/10 Poor
16 July 2024
Horrible stay, they are not ready to be opened yet. The employees barely know what’s going on. you ask them a question and they act clueless. Nothing to do at the hotel, I wasn’t expecting the food to be out of this world or anything but it was horrible. They barely even had food at the buffet. We ordered a Uber to take us to a park and they didn’t even let them in because of a policy. Ridiculous. When u book they promise you 14 restaurants out of 17 to be opened and only 4 were open at the time. Also they promote a beach and you don’t even have a beach to pass by or even walk on the beach if u wanted to.