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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Royale Chulan Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450, Malaysia

Luxury hotel with 4 restaurants, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Have to wait 1.5 hours for check in. Cockroaches in the room. Breakfast finished earlier.Mar 27, 2021
  • cozy & comfortable Mar 27, 2021

Royale Chulan Kuala Lumpur

from NZ$64
  • Superior Room
  • Deluxe Room
  • Premier Room
  • Royale Club
  • Studio Apartment
  • Executive Suite
  • Premier Suite
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

What’s around Royale Chulan Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 10 min walk
  • KLCC Park - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • Berjaya Times Square - 16 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • Petronas Twin Towers - 19 min walk
  • Kuala Lumpur Tower - 21 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 13 min walk
  • Imbi Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (MYR 25.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Heritage Club and Lounge - This bar serves light fare only. Happy hour is offered.

Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Bunga Emas Restaurant - This theme restaurant specializes in Malaysian cuisine and serves lunch and dinner.

L'Heritage - This theme restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner.

Royale Chulan Kuala Lumpur’s small print

Also known as

  • Chulan
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of MYR 150.00 (subject to availability)

Valet parking costs MYR 25.00 per day

Buffet breakfast is offered for an extra charge of MYR 77 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royale Chulan Kuala Lumpur

  • Does Royale Chulan Kuala Lumpur offer free cancellation for a full refund?
    Yes, Royale Chulan Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Royale Chulan Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royale Chulan Kuala Lumpur?
    Yes, there's free self parking.
  • Is there a pool at Royale Chulan Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Royale Chulan Kuala Lumpur?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Royale Chulan Kuala Lumpur?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 150.00 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Royale Chulan Kuala Lumpur?
    Yes, there are 4 onsite restaurants, featuring Malaysian cuisine. Nearby restaurants include Kyochon 1991 (5-min walk), Suki-Ya (5-min walk), and Hakka Restaurant (6-min walk).
  • What is there to do at Royale Chulan Kuala Lumpur and nearby?
    Royale Chulan Kuala Lumpur has 3 bars, a nightclub, and a spa, as well as an outdoor pool and a health club.

Recent reviews

Very good 8.2 From 311 reviews

Exceptional 10.0
I have a very good short escape in this hotel. Totally loved it. The room was nice and the environment also very lovely and cozy.
Fatin, my1 night trip with friends
Very good 8.0
The Royale Chulan is starting to get a little bit dated. The lobby is still impeccable. The age starts to show in the carpet with some stains and on the wooden doors, which look a little worn. Overall the hotel is very well kept. The rooms are spacious with firm beds. Breakfast is excellent, with many different Western, Malaysian, and Chinese offerings. What I love about the hotel is the pool and it's location. The pool is very large and expansive. It gets sun from about 10am onwards but there are sufficient umbrellas around the pool that you can stay out of the sun if you want. This is one of the few hotels in this area that still has some semblance of grounds around the hotel. It isn't crammed in between high rises and still has a little bit of green space around it. And it's a short 5 minute walk down Jalan Conlay to the Banyan Tree and the skywalk to the Pavilion Mall. It actually feels like a little bit of an oasis amongst the other high-rise hotels around it.
ca4 night trip
Very good 8.0
The property is looking a bit tired. Could use a facelift and fix some amenities.
ca2 night trip
Exceptional 10.0
Very nice hotel, booked at the start of the covid crisis, hotel was well equipped & cleaned on a regular basis
us1 night trip
Fair 4.0
My stay was from Jan 31st to Feb 3rd. Check-in took 15 minutes, staff did not know what she was doing. Just pacing around for paperwork. Got to room on the 5th floor, premier room. Was a corner room that had a patio looking down to the swimming pool. Room was big and spacious. A/C unit was loud even on the lowest. Towels were missing. Mini bar was non existing. Shower head hose had a gaping hole. Called service desk to get it fixed. No one came. After an hour we left the hotel to explore the surroundings. Construction surrounds the entire property. No direct route to get onto main road. Had to use a man made hidden back end staff entrance. Got back to room around 9pm. Called service desk again to have shower head hose replaced. No show. Called again at 930pm and the person that answered yawned as if I woke him up. Took another 30 minutes before maintenance personnel came expecting to fix a leaky toilet. Took another 30 minutes for him to get the right parts and change the hose. This should have not taken 2 hours to fix! Following day, called service desk for razors. Never got razors. Had to go down to front desk and complain just to get razors. Breakfast buffet is all halal food. Noodle station is self service as in you cook it yourself. Flies are all over the salad bar and food. Staff is joking around and punching each other in the arm. Really? in a 5 star hotel?!?! Maybe 10 years ago this hotel was a 5 star hotel. But in 2020, this is considered a 3 star hotel.
us3 night romance trip
Very good 8.0
Their rooms were spacious however, this hotel requires some renovation, as is a bit old as compare to other hotels in vicinity. Carpet and toilet were found with obvious staining. House keeping service a bit slow.
my1 night trip
Very good 8.0
After reading the reviews for this hotel I almost cancelled my reservations. Yes, they need to up their game especially housekeeping. Yes, they need to put a bunch of money into remodeling. I am sure the hotel was quite luxurious at one time. But I enjoyed my stay here. I was upgraded to a junior suite thanks to Expedia gold membership. The room was huge. The pool was large and nice. There is no longer a view of the twin towers from the hotel. The gym was tiny but adequate. The club lounge is very nice and not many people choose to use it. It has several different styles of seating and was a nice place to have a glass of wine and watch a movie in the evening. I had read a review that said there was no alcohol served and was disappointed but there was wine and several kinds of cocktails. The hotel is very conveniently located but with the construction going on it is tricky to get around but not a horrible problem. I had also read reviews of a bad breakfast with not much variety. This was also not true when we were there. There is a huge variety of Western or local foods for breakfast. All in all the Royal Chulan was a nice stay for the price.
traveler, us4 night romance trip
Exceptional 10.0
Worked out
How does hotels.com communicate Gold VIP benefits to your booked hotels? Answer, not well. Booked a second stay at RC and at first got a dated "superior" room. Dirty carpet, sink slow to drain, bathroom with no privacy behind wooden slats. Thanks to Royale Chulan management our room was changed to deluxe. Charming property in good location with excellent breakfast.
TERENCE, us4 night trip
Very good 8.0
It is a bit dated. My view was blocked by their facade. But overall a nice place to stay
my1 night family trip
Exceptional 10.0
Great hotel, very relaxed and great ambience. Had a very good rest
sg1 night trip

Royale Chulan Kuala Lumpur