Surrounded by lush nature reserves, NHOA TULUM APARTHOTEL by Maya PM offers the perfect blend of relaxation and adventure. Unwind on the rooftop terrace, take a refreshing dip in the outdoor pool, or enjoy seamless check-in and check-out with express services.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Connecting rooms available
Pool
Non-smoking
Microwave
Free parking
Air conditioning
Main amenities (6)
34 smoke-free apartments
Near the beach
Outdoor pool
Rooftop terrace
Air conditioning
Picnic area
Feel at home (6)
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Coffee/tea maker
Lift
Digital TV service
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
30.7 sq m
1 bedroom
1 bathroom
Sleeps 4
2 Queen Beds
View all photos for Elite Studio
Elite Studio
Highlights
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
43.7 sq m
Studio
1 bathroom
Sleeps 2
1 King Bed
View all photos for Family Suite
Family Suite
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
65.3 sq m
2 bedrooms
2 bathrooms
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Deluxe Studio
Deluxe Studio
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
35 sq m
Studio
1 bathroom
Sleeps 2
1 King Bed
View all photos for Panoramic Suite
Panoramic Suite
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Ceiling fan
2 bedrooms
2 bathrooms
Sleeps 6
2 Queen Beds and 1 King Bed
View all photos for Comfort Double Room, 1 Bedroom
NHOA TULUM APARTHOTEL by Maya PM features a rooftop terrace and puts you within a 15-minute walk of Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Flat-screen TVs, microwaves, and rainfall showerheads are offered in all apartments.
Languages
English, Spanish
At a glance
DONE
Property size
34 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
On-site parking is limited (max. 1 space per unit)
On-site parking includes off-street options
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free uncovered self-parking on site
Limited on-site parking (max. 1 space per unit)
On-site parking includes off-street options
Family friendly
Free cot/infant bed
Food and drink
Microwave
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Free toiletries
Soap
Hairdryer
Towels provided
Toilet paper
Shampoo
Entertainment
50-inch flat-screen TV with digital service
Streaming services
Outdoor areas
Rooftop terrace
Picnic area
Outdoor furniture
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 71
Smooth flooring in room
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible restaurant
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Safe
Iron/ironing board
Virtual front desk
Mosquito nets
Free bottled water
Location highlights
Near the sea
Near the airport
In the city centre
Near a health or beauty spa
In a village
Things to do
Nature reserve
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
Connecting/adjoining rooms avaliable
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum
Frequently asked questions
Does NHOA TULUM APARTHOTEL by Maya PM offer free cancellation for a full refund?
Yes, NHOA TULUM APARTHOTEL by Maya PM does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NHOA TULUM APARTHOTEL by Maya PM?
Yes, there's an outdoor pool.
Are pets allowed at NHOA TULUM APARTHOTEL by Maya PM?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at NHOA TULUM APARTHOTEL by Maya PM?
Yes, there's free self parking. On-site parking is limited (max. 1 space per unit).
What are the check-in and check-out times at NHOA TULUM APARTHOTEL by Maya PM?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at NHOA TULUM APARTHOTEL by Maya PM and nearby?
NHOA TULUM APARTHOTEL by Maya PM has an outdoor pool and a picnic area.
What's the area around NHOA TULUM APARTHOTEL by Maya PM like?
NHOA TULUM APARTHOTEL by Maya PM is in Zama, a short 10-minute walk from Tulum National Park and 10 minutes' walk from Jaguar Park.
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NHOA TULUM APARTHOTEL by Maya PM Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
31 March 2025
Excelente!!!
Dimitris
Dimitris, 1-night trip
10/10 Exceptional
28 January 2025
Love this stay extended it the whole week! Beautiful space in a prime location
Courtney
Courtney, 1-night trip
8/10 Very good
13 August 2024
Loved our stay
Valerie Maria
Valerie Maria, 4-night trip
10/10 Exceptional
24 November 2024
brand new building with a nice pool close to everything in a gated community.
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
28 January 2025
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Courtney
Courtney, 5-night trip
10/10 Exceptional
3 February 2025
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
JOSEPH
JOSEPH, 4-night trip
10/10 Exceptional
1 January 2025
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Bhavin
Bhavin, 6-night trip
4/10 Fair
24 February 2025
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Angele
Angele, 4-night trip
8/10 Very good
8 December 2024
Shower didn’t have pressure.
Viridiana
Viridiana, 1-night trip
10/10 Exceptional
14 February 2025
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings.
The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours!
The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip.
I recommend a stay at NHOA!
Lynn
Lynn, 3-night trip
10/10 Exceptional
8 March 2025
Family Vacation
Verified traveller
1-night trip
10/10 Exceptional
5 March 2025
Verified traveller
2-night trip
10/10 Exceptional
16 February 2025
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
ana
ana, 2-night trip
10/10 Exceptional
3 February 2025
Lizbeth
Lizbeth, 1-night trip
10/10 Exceptional
2 February 2025
Es un lugar hermoso, tranquilo y Alex el encargado del loby muy amable.
Laura
Laura, 1-night trip
8/10 Very good
12 January 2025
Ramiro
Ramiro, 2-night trip
8/10 Very good
4 January 2025
Mija
Mija, 1-night trip
10/10 Exceptional
20 December 2024
Marisol
Marisol, 1-night trip
6/10 Good
9 December 2024
Bien en aspecto general, salvo que no hay limpieza de habitación hasta el check out
César
César, 3-night trip
10/10 Exceptional
26 November 2024
Jesus
Jesus, 5-night trip
10/10 Exceptional
24 November 2024
Danielle
Danielle, 3-night trip
10/10 Exceptional
20 November 2024
Excelente súper recomendable, una limpieza excepcional y tranquilidad en las instalaciones
araceli
araceli, 2-night trip
10/10 Exceptional
15 November 2024
Stationnement avec sécurité 24 h, lits confortables, endroit neuf et très propre Cependant, petite odeur d'humidité probable à la climatisation. Pour l'endroit et le prix, nous sommes ravis!
Isabelle
Isabelle, 1-night trip
10/10 Exceptional
11 November 2024
Me gustó está muy bonito el lugar tranquilo y limpio
Jorgeluis
Jorgeluis, 2-night trip
10/10 Exceptional
20 August 2024
Esta muy bien ubicada, esta muy segura ya que cuenta con vigilancia, super bonito, todo limpio, el lugar excelente.
pudimos ir a la playa que esta cerca y muy cerca de plazas.