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Xoza Hotel Urban Escape

3.0 star property
Hotel with indoor pool, near Plaza 28

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Photo gallery for Xoza Hotel Urban Escape

Relax in a sheltered outdoor space with a central table and four chairs, surrounded by lush greenery and a soothing water feature.
1 bedroom, in-room safe, free WiFi, bed sheets
Relax by the serene water feature surrounded by lush greenery and large-leafed plants.
Free daily continental breakfast
Relax in the central hot tub, surrounded by a modern ceiling design and a comfortable bench.
When you stay at Xoza Hotel Urban Escape, you'll be a short five-minute drive from Plaza 28 and Cancun Mall. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Also, Ultramar Ferry Puerto Juárez and Plaza Las Americas are within a short drive.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • 24-hour fitness centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Lift
  • Digital TV service
  • Free self-parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Room

1 bedroom, in-room safe, free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Lopez Portillo, Cancun, QROO, 77513

What's nearby

  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Cancun Mall - 2 min drive - 1.8 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Ultramar Ferry Puerto Juárez - 6 min drive - 4.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Tulum Intl. Airport (TQO) - 157 min drive

Restaurants

  • ‪Los 7 Mares - ‬8 min walk
  • ‪Antojitos Yucatecos Polcanes y Panuchos - ‬4 min walk
  • ‪La Loteria Taqueria - ‬6 min walk
  • ‪El Pocito - ‬7 min walk
  • ‪Las Tortas de Cochinita - ‬4 min walk

About this property

Xoza Hotel Urban Escape

When you stay at Xoza Hotel Urban Escape, you'll be a short five-minute drive from Plaza 28 and Cancun Mall. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Also, Ultramar Ferry Puerto Juárez and Plaza Las Americas are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site garage
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • Free daily reception

What to do

  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Garden
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 2 per accommodation, per night

Policies

Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN

Frequently asked questions

Is there a pool at Xoza Hotel Urban Escape?

Yes, there's an indoor pool.

Are pets allowed at Xoza Hotel Urban Escape?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Xoza Hotel Urban Escape?

Yes, there's free self parking.

What are the check-in and check-out times at Xoza Hotel Urban Escape?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Xoza Hotel Urban Escape?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Xoza Hotel Urban Escape and nearby?

Xoza Hotel Urban Escape has an indoor pool and a 24-hour fitness centre, as well as a garden.

What's the area around Xoza Hotel Urban Escape like?

Xoza Hotel Urban Escape is in Downtown Cancun, a short 19-minute walk from Plaza 28 and 14 minutes' walk from Mercado 28.

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Xoza Hotel Urban Escape Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Beside the no water for a day it was good
3-night trip

6/10

They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again.
1-night trip

2/10

No hot water, flooding issues and the staff left for the night without providing help.
4-night trip

2/10

Nothing
3-night trip

6/10

The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.
4-night trip

10/10

Muy bien, llegamos ya tarde pero en todo momento nos atendieron muy bien, conocí a los recepcionistas de los 3 turnos y sin duda excelente servicio, el hotel es muy bonito y lo único que le hace falta es un restaurancito, de ahí en fuera todo fenomenal. Si regresaría.
1-night trip

10/10

Me encanto.la atención de los recepcionista, el hotel apesar de estar en el centro de Cancún está bonito, te dan café de cortesía. Tiene una alberca techada, billar. Y a 10 minutos caminando está la lavandería 24 horas por si tú estancia es mayor. Me encantó
2-night trip

8/10

1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

6-night trip

10/10

Estuvo bastante bien y económico
4-night trip

10/10

Estaba muy limpio y la atención fue muy buena, el hotel es nuevo por ende las instalaciones son muy buenas
3-night trip

10/10

4-night trip

10/10

1-night trip

8/10

1-night trip

10/10

Excelente hotel, fue muy cómodo para descansar
1-night trip