Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate
What's nearby
University of the South Pacific - 19 min walk - 1.7 km
Independence Park - 4 min drive - 3.1 km
Port Vila Market - 5 min drive - 4.1 km
Iririki Island - 5 min drive - 4.1 km
Pango Point - 12 min drive - 9.5 km
Getting around
Port Vila (VLI-Bauerfield) - 16 min drive
Airport shuttle (surcharge)
Restaurants
The Beach Bar - 11 min drive
Port Vila Central Market - 5 min drive
Stone Grill - 4 min drive
Reefers Restaurant & Rum Bar - 3 min drive
warhorse saloon - 5 min drive
About this property
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at LAGOON Restaurant, which serves breakfast, lunch and dinner. A beach bar and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the overall property condition.
Languages
English, French, German
At a glance
Hotel size
23 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
Barbecue grills
Travelling with children
Children stay for free (see details)
Supervised childcare (surcharge)
Children's menu
What to do
On a private beach
Kayaking
Canoeing
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Horse riding nearby
Parasailing nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach towels
Pool loungers
Facilities
6 buildings/towers
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
LAGOON Restaurant – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately VUV 1600 to 2000 per person
Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
Credit card charges are subject to an extra charge of 3.5 per cent
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Cots/infant beds are available for VUV 1000.0 per day
Rollaway beds are available for VUV 3351.8 per night
Airport shuttle for children between the ages of 2 and 10 costs VUV 1000.00 (one-way)
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila
Frequently asked questions
Does Tropicana Lagoon Apartments offer free cancellation for a full refund?
Yes, Tropicana Lagoon Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tropicana Lagoon Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Tropicana Lagoon Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Tropicana Lagoon Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by Tropicana Lagoon Apartments?
Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.
What are the check-in and check-out times at Tropicana Lagoon Apartments?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Tropicana Lagoon Apartments and nearby?
Have fun with on-site activities such as kayaking and rowing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Tropicana Lagoon Apartments?
Yes, LAGOON Restaurant offers al fresco dining and ocean views.
Does Tropicana Lagoon Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
Does Tropicana Lagoon Apartments have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Tropicana Lagoon Apartments like?
Tropicana Lagoon Apartments is located on the waterfront, a short 19-minute walk from University of the South Pacific and 12 minutes' walk from Erakor Lagoon.
Tropicana Lagoon Apartments Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
29 April 2024
This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Annette
Annette, 3-night trip
Verified Expedia guest review
8/10 Very good
15 February 2024
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Evelyn
Evelyn, 5-night romance trip
Verified Expedia guest review
6/10 Good
8 January 2024
Nathan
Nathan, 1-night trip
Verified Expedia guest review
8/10 Very good
8 January 2024
Lindy Jane
Lindy Jane, 10-night family trip
Verified Expedia guest review
8/10 Very good
13 July 2023
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Vesna
Vesna, 10-night trip
Verified Wotif guest review
6/10 Good
11 July 2023
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Andrew
Andrew, 10-night family trip
Verified Expedia guest review
8/10 Very good
18 April 2023
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away).
Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower.
Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Sonia
Verified Expedia guest review
8/10 Very good
17 April 2023
This review is made in the following context:
1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones;
2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited.
We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay.
With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow
Alban Ah Chay Khinchow, 7-night family trip
Verified Expedia guest review
2/10 Poor
13 April 2023
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
Liz
Verified Expedia guest review
8/10 Very good
8 February 2023
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us.
Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature.
Beds were uncomfortable to the point our son slept on the living room furniture.
Tracey
Tracey, 3-night family trip
Verified Wotif guest review
2/10 Poor
16 January 2023
Alexander
Verified Lastminute guest review
6/10 Good
16 January 2023
Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Damien
Damien, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2023
Séjour de rêve !
C'était super, bel environnement, calme et personnel très serviable. Merci
Christine
Christine, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2022
If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable.
Looking for an exciting night life forget it.
The rooms were bright and clean but could benefit from a renovation.
Kim the manager couldn’t do enough to help us.
Wendy
Verified Expedia guest review
10/10 Exceptional
2 November 2022
property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.
nichola
Verified Expedia guest review
8/10 Very good
8 October 2022
We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Christine
Christine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 January 2020
This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.
Stephanie
Stephanie, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 November 2019
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10
Verified traveller
8-night family trip
Verified Wotif guest review
10/10 Exceptional
28 October 2019
On our 9th holiday in Port Vila, we booked the Tropicana. I cannot say enough about it.
We always found the local people very friendly, but the staff here was exceptional. The food excellent. Great selection on the menu for all meals
Christina(Judy
Christina(Judy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2019
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.
Verified traveller
5-night family trip
Verified Wotif guest review
8/10 Very good
15 August 2019
we like this place it is closer to basketball stadium
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 August 2019
Loved our apartment on the lagoon, so tranquil and beautiful. The resort has undergone renovation and has excellent facilities now. We loved the new StandUp Paddleboards. The resaturant offers very good food, my husband had the best steak ever ( he claims). Service can be a little slow but who cares, we’re on holidays. Overall a very nice place not far from town.
Marilou
Marilou, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 August 2019
A very comfortable stay with friendly staff, pretty views and a spacious studio apartment. Good value for money in a quiet area a short bus trip from Port Vila.