Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 9 min walk
Guadalajara Cathedral - 10 min walk
Degollado Theater - 12 min walk
Magno Centro Joyero - 13 min walk
US Consulate General Guadalajara - 4 min drive
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 28 min drive
San Juan de Dios Station - 10 min walk
Plaza Universidad Station - 10 min walk
Mexicaltzingo Station - 18 min walk
Restaurants
Restaurant Nuevo León - 3 min walk
La Precopa Bar - 5 min walk
Carnitas San Francisco - 5 min walk
Restaurant "La Arboleda" del Hotel Aranzazu - 3 min walk
Vegetariano y Algo Mas - 5 min walk
About this property
Hotel Portonovo Plaza Centro
When you stay at Hotel Portonovo Plaza Centro, you'll be a short five-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can visit Portonovo, which serves breakfast, lunch and dinner. Also, Expo Guadalajara and Plaza Forum Tlaquepaque are within a short drive. Fellow travellers love the helpful staff. Public transportation is only a short walk: San Juan de Dios Station is 10 minutes and Plaza Universidad Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Conference space (150 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Portonovo – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Centro?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Portonovo Plaza Centro?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portonovo Plaza Centro?
Yes, there's an on-site restaurant, Portonovo.
What's the area around Hotel Portonovo Plaza Centro like?
Hotel Portonovo Plaza Centro is in Downtown Guadalajara, a short 10-minute walk from San Juan de Dios Station and 10 minutes' walk from Guadalajara Cathedral.
Hotel Portonovo Plaza Centro Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 September 2024
Joel
Joel, 1-night trip
Verified Expedia guest review
2/10 Poor
10 September 2024
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Rafael
Rafael, 7-night family trip
Verified Expedia guest review
8/10 Very good
9 August 2024
Antonio
Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Kindness of staff
Gilberto
Gilberto, 3-night trip
Verified Expedia guest review
2/10 Poor
15 July 2024
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Elias
Elias, 6-night family trip
Verified Orbitz guest review
6/10 Good
11 June 2024
Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
ELIZABETH ENID BERRIOS
ELIZABETH ENID BERRIOS, 7-night trip
Verified Expedia guest review
4/10 Fair
5 June 2024
Fuerte olor a drenaje
Verónica
Verónica, 1-night romance trip
Verified Expedia guest review
6/10 Good
26 May 2024
PATRICIA
PATRICIA, 2-night trip
Verified Expedia guest review
8/10 Very good
17 May 2024
Good hotel
Jesse
Jesse, 1-night romance trip
Verified Expedia guest review
2/10 Poor
14 May 2024
John Daniel
John Daniel, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2024
Everything was good, I have no complaints.
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
12 April 2024
Javier
Javier, 1-night trip
Verified Expedia guest review
8/10 Very good
4 April 2024
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Emilio
Emilio, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 March 2024
Lovely
Yaracet
Yaracet, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 February 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 February 2024
V GABRIEL
V GABRIEL, 3-night trip
Verified Hotels.com guest review
6/10 Good
5 January 2024
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Rosa
Rosa, 2-night family trip
Verified Expedia guest review
8/10 Very good
19 December 2023
Roberto
Roberto, 3-night trip
Verified Expedia guest review
8/10 Very good
5 December 2023
Simple hotel with friendly staff in the city center
marton
marton, 7-night trip
Verified Expedia guest review
10/10 Exceptional
26 November 2023
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center.
Overall good hotel for the price.