Destination
Guests
All properties in Houston, Texas, United States of America

Hilton Garden Inn Houston NW America Plaza

3.5-star hotel in Fairbanks with outdoor pool and restaurant

  • Free WiFi
From
NZ$129

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Reception
  • Reception
  • Pool
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks) - Living Area
  • Reception
Reception. Image 1 of 51.
1 / 51Reception
8.6.Fabulous.
  • Everyone in the lobby was soo nice!

    May 30, 2021

  • When we first arrived the elevator was not working for us to get to our room. We got into…

    May 29, 2021

See all 161 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 172 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Fairbanks
  • CityCentre - 7.3 mi / 11.8 km
  • Memorial City Mall - 9.2 mi / 14.8 km
  • Sam Houston Race Park - 6.9 mi / 11.1 km
  • Jersey Meadow Golf Course - 3.8 mi / 6.2 km
  • Traders Village - 5.4 mi / 8.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • One King Bed
  • King Bed Extended Room
  • Junior Suite, One King Bed
  • Two Queen Beds
  • One King Bed, Non-Smoking, Accessible (Bath tub)
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed
  • Room, Accessible, Non Smoking
  • Room
  • Suite, 1 King Bed, Smoking, Jetted Tub
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)
  • Room, 1 King Bed

What’s around

Landmarks

  • In Fairbanks
  • CityCentre - 7.3 mi / 11.8 km
  • Memorial City Mall - 9.2 mi / 14.8 km
  • Sam Houston Race Park - 6.9 mi / 11.1 km
  • Jersey Meadow Golf Course - 3.8 mi / 6.2 km
  • Traders Village - 5.4 mi / 8.6 km
  • Houston Graduate School of Theology - 6.7 mi / 10.7 km
  • Heron Lakes Golf Course - 7.2 mi / 11.5 km
  • Karbach Brewing - 7.2 mi / 11.5 km
  • Delmar Stadium - 7.5 mi / 12.1 km
  • Bear Creek Pioneers Park - 7.7 mi / 12.4 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 25 min drive
  • Houston William Hobby Airport (HOU) - 31 min drive
  • Houston Station - 18 min drive
map

At a glance

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Up to 75 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 6.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6500
  • Conference space size (meters) - 585

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • 42-inch TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Hilton Garden Inn Houston NW America Plaza
  • Hilton Garden Inn Houston NW America Plaza Houston
  • Hilton Garden Inn Houston NW America Plaza Hotel Houston
  • Hilton Garden Inn NW
  • Hilton Garden Inn NW Hotel
  • Hilton Garden Inn NW Hotel Houston Plaza America
  • Hilton Garden Inn Houston NW America Plaza Hotel
  • Hilton Garden Inn NW America Plaza Hotel
  • Hilton Garden Inn NW America Plaza
  • Hilton Garn NW America Plaza
  • Hilton Garden Inn Houston NW America Plaza Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 6.00 per night with in/out privileges

Breakfast costs between USD 8 and USD 13 for adults, and USD 8 and USD 13 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Houston NW America Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 6.00 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, The Garden and Grille offers international cuisine. Nearby restaurants include Rudy's Country Store & Bar-B-Q (12-min walk), Fajita Willie's (13-min walk), and Pho Vang (2.6 mi).
  • Hilton Garden Inn Houston NW America Plaza has an outdoor pool and a 24-hour fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Comfortable and clean environment

    Sabrina, 1 night family trip, May 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great service

    Natasha, 2 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    The hotel room was dirty. Floors not vacuumed and bathroom was dirty.

    Amy, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    You could only park up front and use the front door. It didn't seem as nice as it was previously. The restuarant/ bar was closed the whole time. We were staying 2 days and only had 2 towels in our room because they were low on towels. Over all we were disappointed with our stay this time and will probably go somewhere else in the future.

    Jilian, 2 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hilton Garden Inn

    Excellent quiet and comfortable room, great location off the freeway. Service was top notch from the front desk girl! Thanks for such a great stay!

    James, 1 night business trip, Mar 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are very accommodating and helpful for our needs when we stay though it is just one night.

    1 night family trip, Feb 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good place to stay, the receptionist is very friendly

    1 night family trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, neat, friendly,comfortable, comvenient, accessible

    1 night family trip, Feb 6, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    Dirty job

    They were very dirty

    Jimmy, 1 night trip, Feb 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Pictures showed a tub and that’s not what I received. When asking for a room with a tub, I was told I’d have to pay double. Key card scanner by pool, had batteries that were dead and we were locked in pool area for 20 minutes. I was not satisfied and will not be staying or recommending anyone to stay there again. As I was leaving I seen Hilton Promise flyer in the elevator that said if there were any problems, get with staff and they promised it would be fixed. Hilton done broke that promise and probably isn’t the first time.

    Dillan, 1 night romance trip, Jan 16, 2021

    Verified Expedia guest review

See all 161 reviews