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All properties in Cuernavaca, Morelos, Mexico

Holiday Inn Express Hotel & Suites Cuernavaca

Suburban Cuernavaca hotel with outdoor pool

  • Free WiFi and free parking
From
NZ$86

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  • Pool
  • Pool
  • Pool
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Pool. Image 1 of 74.
1 / 74Pool
8.8.Fabulous.
  • Very friendly staff. Nice and clean rooms

    Mar 23, 2021

  • Great service and great staff mainly Paul and Isabel both were very friendly and…

    Mar 21, 2021

See all 392 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 124 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Terrace

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Cuernavaca Golf Club - 22 min walk
  • Robert Brady Museum - 27 min walk
  • Artisanal Market - 28 min walk
  • Palace of Cortes Museum - 28 min walk
  • Cuernavaca Cathedral - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed (Leisure)
  • Standard Room, 1 King Bed, Accessible (Mobility)
  • Suite, 1 King Bed
  • Standard Room
  • Standard Room, 2 Queen Beds
  • Suite, 2 Bedrooms
  • Suite, 1 King Bed

Location

  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Cuernavaca Golf Club - 22 min walk
  • Robert Brady Museum - 27 min walk

What’s around

Landmarks

  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Cuernavaca Golf Club - 22 min walk
  • Robert Brady Museum - 27 min walk
  • Artisanal Market - 28 min walk
  • Palace of Cortes Museum - 28 min walk
  • Cuernavaca Cathedral - 29 min walk
  • MMAPO Morelense Folk Art Museum - 29 min walk
  • Museum of the City of Cuernavaca - 29 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 30 min walk
  • Borda Gardens - 30 min walk
  • Plaza de Armas - 1.6 mi / 2.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 73 min drive

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 560
  • Conference space size (meters) - 52
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 30-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Holiday Inn Express Cuernavaca
  • Express & Suites Cuernavaca
  • Holiday Inn Express Hotel Suites Cuernavaca
  • Holiday Inn Express Hotel & Suites Cuernavaca Hotel
  • Holiday Inn Express Hotel & Suites Cuernavaca Cuernavaca
  • Holiday Inn Express Hotel Suites Cuernavaca an IHG Hotel
  • Holiday Inn Express Hotel & Suites Cuernavaca Hotel Cuernavaca
  • Holiday Inn Express Hotel Cuernavaca
  • Holiday Inn Express Hotel Suites Cuernavaca
  • Inn Express Cuernavaca

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express Hotel & Suites Cuernavaca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Los Vikingos (8-min walk) and El Origen (2.4 mi).
  • Holiday Inn Express Hotel & Suites Cuernavaca has an outdoor pool and a fitness center, as well as a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    It was very beautiful and pleasant staff went above and beyond to make us happy. We arrived prerry late so they gladly extended hours to swim so we could enjoy the beautiful pool.

    Angel, 1 night family trip, Oct 7, 2020

    Verified Expedia guest review

  • 4.0.Fair

    MEJOREN EL DESAYUNO

    Las habitaciones muy bien ! El desayuno MALO el jugo de naranja pésimo, las frutas en mal estado La calidad del resto de comida muy baja La comida del restaurante ( menú ) buena

    Omar Andres, 1 night family trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very safe hotel, accommodations were as expected and the staff was really friendly.

    Arlenne, 3 night family trip, Aug 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Clean and well maintained!

    Our 3 room reservation worked out very well, the children enjoyed the well-cared for pool, and the hotel is trying hard to keep everything working well despite current Covid restrictions. Thank you!

    Melanie, 1 night family trip, Jul 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I like a lot my stay there, but unfortunately they were short of staff in the pool area and it took so long to bring over all food and drinks.....and also, there qas a shortage in the room keys......something that easy, but I would like to have more than 1 key

    1 night family trip, Mar 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    El hotel tiene todos los servicios necesarios par disfrutar un fin de semana en Cuernavaca

    1 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good Hotel security comfort breakfast services front desk very good

    CETB, 2 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I liked the location and the pleasant staff. The breakfast each morning was satisfying.

    4 night trip, Jan 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel for business hotel

    JUAN E, 1 night business trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was very accommodating and the rooms are very nice. A definite hidden gem.

    1 night family trip, Sep 29, 2019

    Verified Expedia guest review

See all 392 reviews