Does Upper House offer free cancellation for a full refund?

Yes, Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Upper House?

As of 16 May 2022, prices found for a 1-night stay for 2 adults at Upper House on 22 May 2022 start from $489, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Upper House?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Upper House?

Yes, there are 2 indoor pools and an outdoor pool.

Are pets allowed at Upper House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Upper House?

Yes. Self parking costs SEK 225 per night. Valet parking costs SEK 445 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Upper House?

You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Upper House?

No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (5-min drive) is nearby.

What is there to do at Upper House and nearby?

Onsite recreation at Upper House includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Upper House also has 4 bars and an outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Upper House?

Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Heaven 23 (3-min walk), Heaven 23 (3-min walk), and Tara's (5-min walk).

Does Upper House have rooms with private spa tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Upper House like?

Upper House is in Centrum, a short 3-minute walk from Korsvägen Tram Stop and 2 minutes' walk from Liseberg Amusement Park. Travelers say this hotel is in a good location.

Upper House (Gothenburg, Sweden), Gothenburg hotel discounts

Luxury hotel with full-service spa, connected to the convention center, near Liseberg Amusement Park

9.5/10 Exceptional

1,003 verified Hotels.com guest reviews

Property highlights

Free breakfast
Parking available
Pool
Free WiFi
Gym
Air conditioning

Price available on 22/05/2022

Mässans gata 24, 25th floor, Gothenburg, 402 26

Main amenities

53 guestrooms
Daily housekeeping
4 restaurants and 4 bars/lounges
Full-service spa
2 indoor pools and outdoor pool
Health club
Sauna
Steam room
Valet parking
Self parking
Room service
Coffee shop/cafe

For families

Private bathroom
Separate bathtub and shower
Cable/satellite TV service
Terrace
Daily housekeeping
Laundry facilities

Cleaning & safety

Cleaned with disinfectant
Hand sanitiser provided
Social distancing
Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

In Centrum
Liseberg Amusement Park - 2 min walk
Universeum - 3 min walk
Nya Ullevi Stadium - 15 min walk
Swedish Exhibition and Congress Centre - 1 min drive
Scandinavium - 1 min drive
Avenue - 1 min drive
Gothenburg Museum of Art - 4 min drive
Poseidon Statue - 4 min drive
Gothenburg University - 8 min drive
Gothenburg Town Hall - 5 min drive

Getting around

Landvetter Airport (GOT) - 20 min drive
Liseberg Station - 7 min walk
Gothenburg Central Station - 22 min walk
Gothenburg (XWL-Gothenburg Central Train Station) - 23 min walk
Korsvägen Tram Stop - 3 min walk
Berzeliigatan Tram Stop - 6 min walk
Scandinavium Tram Stop - 6 min walk

About this property

Upper House

Upper House puts you in a great location, within a 15-minute walk of Liseberg Amusement Park and Nya Ullevi Stadium. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, facials, or mani/pedis. There are 2 indoor pools and 4 bars/lounges, and rooms at this luxurious hotel get the details right with deep soaking tubs and iPod docks. Fellow travelers like that it's just a short walk to public transportation: Korsvägen Tram Stop is 3 minutes away and Berzeliigatan Tram Stop is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and through room service

This information is provided by our partners.

At a glance

Hotel size

53 rooms
Arranged over 25 floors

Arriving/Leaving

Check-in time from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: Gothia Towers
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 25 years of age to stay in the Deluxe Suite (Free Spa Access) room type.
This property's reception is located on the 25th floor of Gothia Towers' central tower. Guests must go to the Guest Service desk upon arrival to gain access.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cribs (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Covered onsite self parking (SEK 225 per night; includes in/out privileges)
Secured covered onsite valet parking (SEK 445 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Other information

Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

Free cooked-to-order breakfast each morning 6:30 AM–10 AM
4 restaurants
4 bars/lounges
Coffee shop
Room service (limited hours)

Taking the kids

Children's menu

What to do

Yoga classes
Golf lessons nearby

Working away

Business center
60 meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2013
Safe-deposit box at front desk
Terrace
Television in common areas
Health club
An outdoor pool
2 indoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator

Languages spoken

English
German
Spanish
Swedish

Room amenities

Be entertained

IPod docking station
40-inch LCD TV
Digital TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding

Freshen up

Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Phone

Food and drink

Champagne service

Daily housekeeping
In-room safe

Special features

Spa

Upper House Spa has 6 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Upper House Dining - This bar serves breakfast and light fare. Guests can enjoy drinks at the bar.

Heaven 23 - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Twentyfourseven - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

West Coast - This bistro specializes in Scandinavian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Corner - This theme restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Fees & policies

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge
Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Covered self parking costs SEK 225 per night with in/out privileges
Covered valet parking costs SEK 445 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Guests under 16 years old are not allowed in the spa
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Upper House Gothenburg

Upper House Hotel Gothenburg

Upper House Hotel

Upper House Gothenburg

Upper House Hotel Gothenburg

Frequently asked questions

9.5

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

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