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Super Hotel Candle

4.0 star property
Art Deco hotel with 2 restaurants, near West Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Super Hotel Candle

Indoor pool
Lobby
Two Bedroom Apartment | View from room
President Suite Room | City view
Studio Apartment One Bedroom | City view
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 5 meeting rooms
Feel at home
  • Children stay free
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$96
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Blackout curtains
Premium bedding
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Blackout curtains
Premium bedding
Memory foam bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for President Suite Room

President Suite Room

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Dining table
  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 89 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (3103)
The price is NZ$139
includes taxes & fees
10 Jan - 11 January 2025
Hanoi Royal Palace Hotel 2
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About the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪The Coffee House - ‬2 min walk
  • ‪Deli Coffee - ‬5 min walk

About this property

Super Hotel Candle

When you stay at Super Hotel Candle, you'll be a short five-minute drive from West Lake and St. Joseph's Cathedral of Hanoi. You can indulge in hot stone massages, facials or reflexology, and Full Moon International C, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include an indoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 5 meeting rooms
  • Computer station
  • Conference centre (1292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • 2 hot tubs
  • Sauna
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Computer monitor
  • Desk chair
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water
  • Cookware, dishes and utensils
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Dining

Full Moon International C – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Tropical Oasis – Overlooking the garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 650000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:30 PM
  • Children under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Does Super Hotel Candle offer free cancellation for a full refund?
Yes, Super Hotel Candle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Super Hotel Candle?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
Are pets allowed at Super Hotel Candle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Super Hotel Candle?
Yes, there's free self parking.
Is an airport shuttle service offered by Super Hotel Candle?
Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one-way.
What are the check-in and check-out times at Super Hotel Candle?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Super Hotel Candle and nearby?
Super Hotel Candle has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Super Hotel Candle?
Yes, there are 2 on-site restaurants, featuring Asian cuisine and garden views.
What's the area around Super Hotel Candle like?
Super Hotel Candle is in Ba Dinh, a short 18-minute walk from West Lake and 11 minutes' walk from Lotte Center Hanoi.

Super Hotel Candle Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Charu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1) Poor swimming pool, gym (too small swimming pool and water level is too low) 2) Only provide 1 card key 3) Slow elevator 4) Poor breakfast (food is nearly dried and no variety) I will never stay here again.
BYUNGKYU, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hien, 1-night trip
Verified Expedia guest review

8/10 Very good

Maxime, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good breakfast Pool is a little small
Don, 5-night trip
Verified Expedia guest review

6/10 Good

Elevator is slow!
Chien Kuo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Karen, 1-night business trip
Verified Expedia guest review

8/10 Very good

ロッテマートやビンコムセンターまでタクシーですぐです。
ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました） 部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。 お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。 それ以外は問題なく、また利用したくなるホテルでした。
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Douglas, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Utroligt venligt personale og et dejligt hotel
Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa
Steffen, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Room was clean tidy, staff were helpful. The breakfast was amazing!
Sonia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

takafumi, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

gilles, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kanemoto, 5-night trip
Verified Hotels.com guest review

8/10 Very good

"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Alfredo, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Alfredo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

sokbe, 4-night trip
Verified Hotels.com guest review

6/10 Good

Tom, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey L, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

David, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Great service and great staff , excellent customer service
Arvinder, 5-night trip
Verified Wotif guest review

8/10 Very good

Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Adrian, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

SHUNSUKE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

There is sauna and pool. Bidet and good mattress
Yong, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
NGOC-LIEN, 3-night trip
Verified Expedia guest review