Unwind at Hotel Bernardino, a family-friendly haven near Porta Elisa. Take advantage of the spa tub and on-site amenities like a coffee shop/cafe, hair salon, and garden. The helpful staff has left lasting impressions on previous guests.
Located near a train station, Hotel Bernardino is a great choice for a stay in Lucca. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. Other features include a children's pool, a snack bar/deli and a terrace.
Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 13 per day; includes in/out privileges)
On-site extended parking (EUR 13 per day)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
Local/corner shop
Children's menu
What to do
Free bikes nearby
Ecotours nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Mosquito nets
Communal living room
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Portable shower seat
Raised toilet seat
Height-adjustable showerheads
Grab bar near toilet
Bathroom emergency pull cord
Roll-in shower
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning and heating
Window screens
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
What to enjoy
Garden
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Special features
Dining
On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Late checkout can be arranged for an extra charge of EUR 55 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 13 per accommodation, per stay
Parking
Self-parking costs EUR 13 per day with in/out privileges
Extended parking costs EUR 13 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bernardino Lucca
Hotel Bernardino
Hotel Bernardino Lucca
Hotel Bernardino Hotel
Hotel Bernardino Lucca
Hotel Bernardino Hotel Lucca
Frequently asked questions
Does Hotel Bernardino offer free cancellation for a full refund?
Yes, Hotel Bernardino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bernardino?
Yes, there's a children's pool.
Are pets allowed at Hotel Bernardino?
Yes, cats and dogs are welcome. There's a charge of EUR 13 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Bernardino?
Yes. Self-parking costs EUR 13 per day. Extended parking costs EUR 13 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Bernardino?
Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 55 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Bernardino and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes ecotours. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.
Are there restaurants at or near Hotel Bernardino?
Yes, there's an on-site restaurant that offers Italian cuisine.
Does Hotel Bernardino have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Bernardino like?
Hotel Bernardino is in Lucca Historical Center, a short 7-minute walk from Walls of Lucca and 16 minutes' walk from Guinigi Tower.
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Hotel Bernardino Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 July 2023
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Alexander
Alexander, 1-night trip
10/10 Exceptional
28 June 2024
Location
Mark
Mark, 2-night trip
8/10 Very good
17 October 2024
Nice place. Nothing fancy but clean.
Alberto
Alberto, 1-night trip
8/10 Very good
21 May 2024
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
John
John, 3-night trip
8/10 Very good
23 July 2024
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Alison
Alison, 5-night trip
10/10 Exceptional
18 November 2024
Paolo
Paolo, 1-night trip
10/10 Exceptional
1 August 2024
Carlo
Carlo, 1-night trip
10/10 Exceptional
23 July 2024
Alexander
Alexander, 1-night trip
4/10 Fair
22 July 2024
Fabio
Fabio, 2-night trip
10/10 Exceptional
22 July 2024
Confortevole e molto pulito
Prenotato pernottamento con colazione per vedere un concerto in piazza, ci si arriva anche a piedi in pochi minuti, attraversando bellissime vie del centro storico quindi in buona posizione, arredamento moderno e funzionale, molto pulito, personale cortese e disponibile. Buona la colazione, piccola ma varia, sia di dolce che di salato. Soggiorno breve ma molto confortevole.
Verified traveller
1-night trip
10/10 Exceptional
15 July 2024
A 2 passi da Porta Elisa a Lucca!!
Strategica la posizione x chi viaggia senza auto. 20 minuti a piedi e sei nel cuore di Lucca! Camera pulita con minibar e persolale gentilissimo!! Cosigliato per ogni tipo di viaggiatore!!
Maria Antonietta
Maria Antonietta, 1-night trip
2/10 Poor
13 December 2023
Sara
Sara, 2-night trip
8/10 Very good
13 October 2023
Il personale molto gentile, un bel giardino
Volker
Volker, 2-night trip
8/10 Very good
9 August 2023
Ottimo
Mario
Mario, 1-night trip
10/10 Exceptional
7 July 2023
Riccardo
Riccardo, 1-night trip
8/10 Very good
5 July 2023
Prezzo elevato rispetto a quanto ottenuto. La camera era confortevole ma scarsità di consumabili. La colazione era davvero povera di prodotti e invece di iniziare alle 7.30 di fatti è iniziata dopo le 8.00
Francesco
Francesco, 1-night trip
8/10 Very good
3 July 2023
La struttura nel complesso si presenta confortevole e pulita.
Unico neo la mancata colazione in quanto credo venga pagata a parte ....bizzarra l' idea di lasciare la brocca termica e relativo servizio da the in camera senza bustine e acqua per usufruire del ristoro suggerito
Doriana
Doriana, 1-night trip
10/10 Exceptional
1 July 2023
Gordon
Gordon, 2-night trip
4/10 Fair
30 June 2023
Paolo
Paolo, 1-night trip
10/10 Exceptional
11 June 2023
James
James, 9-night trip
10/10 Exceptional
18 April 2023
Tutto bene grazie
Luca
Luca, 1-night trip
6/10 Good
2 April 2023
Ole Bo
Ole Bo, 1-night trip
2/10 Poor
14 October 2022
Mai più!
L'albergo necessita decisamente di un ammodernamento. la camera era minuscola e appena entrato sentivo un cattivo odore di chiuso.
La colazione era a parte, ma arrivato in struttura mi dicono che dopo il Covid non hanno più attivato il servizio colazione. Vicino c'è una pasticceria, purtroppo chiusa il giorno in cui ero lì.