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City Express by Marriott Chetumal

3.0 star property
Chetumal hotel with outdoor pool, connected to a shopping centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express by Marriott Chetumal

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Dry cleaning/laundry service
The price is NZ$130
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk chair
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk chair
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.6 out of 10, Excellent, (1001)
The price is NZ$142
includes taxes & fees
27 Dec - 28 Dec
Fiesta Inn Chetumal Hotel
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About the area

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

  • Payo Obispo Zoo - 4 min drive
  • Museum of Maya Culture - 5 min drive
  • Palacio Municipal De Othon P. Blanco - 6 min drive
  • Explanada de la Bandera - 6 min drive
  • Chetumal Ferry Terminal - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
  • Corozal (CZH) - 39 min drive
  • Free local area shuttle

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plaza las Americas - ‬5 min walk
  • ‪Le petit - ‬7 min walk
  • ‪Comida Asiatica - ‬7 min walk

About this property

City Express by Marriott Chetumal

City Express by Marriott Chetumal is a great choice for a stay in Chetumal. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 109 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal offer free cancellation for a full refund?
Yes, City Express by Marriott Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Chetumal?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Chetumal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Chetumal?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Chetumal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
What is there to do at City Express by Marriott Chetumal and nearby?
City Express by Marriott Chetumal has an outdoor pool and a fitness centre.

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good stay.
Clean. Comfortable beds. Breakfast was ok. Plenty of space in the rooms.
Kendra, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Priscilla, 1-night trip
Verified Expedia guest review

6/10 Good

Nothing
Genny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leolyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ellerry, 1-night trip
Verified Expedia guest review

8/10 Very good

Mini fridge would have been nice
PEI JUN, 2-night trip
Verified Expedia guest review

6/10 Good

Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
Andres, 1-night family trip
Verified Expedia guest review

8/10 Very good

Location next to mall
Michael, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great for weekend family stays
Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
Erwin, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Good
Perez, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The reception was very friendly and efficient
Benita, 1-night trip
Verified Expedia guest review

8/10 Very good

Leo, 2-night trip
Verified Expedia guest review

2/10 Poor

The first night we booked the room online, arrived after 10 and didn't get a room. I didn't see any requirements online to be there before 10. So I had to go into the city to another hotel. The second night we booked online again, showed the staff our booking, and paid for it. Later we see it is charged online as well.
Jacob, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bridgette, 1-night trip
Verified Expedia guest review

6/10 Good

MARIO, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice place close to the mall.
Jadin, 1-night romance trip
Verified Expedia guest review

6/10 Good

Jessica, 2-night trip
Verified Expedia guest review

8/10 Very good

Alicia, 1-night trip
Verified Expedia guest review

8/10 Very good

Check in was easy good service But did not have enough pillows and couldn’t get any extra
Menno, 1-night trip
Verified Expedia guest review

6/10 Good

This is an OK city hotel. It isn't super clean, but it made due for the night. The staff didn't seem willing or helpful, but eventually we were able to get checked in. There aren't a ton of options in Chetumal, but next time we will try somewhere else. Disappointed.
Rachael, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good
PETER, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Heidy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent facility
Alfonso, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Recommended
Amazing stay. Great location
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alvaro, 2-night trip
Verified Expedia guest review