City Express by Marriott Chetumal is your gateway to relaxation and convenience, with a free breakfast buffet, dry cleaning/laundry services, and a gym. Unwind in the outdoor pool or take advantage of the business center for productivity. The helpful staff has left a lasting impression on previous guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Gym
Pool
Laundry facilities
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Outdoor pool
Free area shuttle
Fitness centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Vending machine
Water dispenser
Laundry service
Feel at home (6)
Children stay free
Private bathroom
Daily housekeeping
Lift
Cable TV service
Dry cleaning/laundry service
The current price is NZ$126
NZ$126
includes taxes & fees
28 Feb - 1 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Desk chair
20 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Room, 1 Queen Bed with Sofa bed
Superior Room, 1 Queen Bed with Sofa bed
Highlights
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Cable channels
20 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Room, 1 Queen Bed, Non Smoking
Palacio Municipal De Othon P. Blanco - 6 min drive
Palacio de Gobierno - 6 min drive
Explanada de la Bandera - 6 min drive
Chetumal Ferry Terminal - 7 min drive
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Corozal (CZH) - 39 min drive
Free local area shuttle
Restaurants
Vips - 5 min walk
McDonald's - 4 min walk
Plaza las Americas - 5 min walk
Le petit - 7 min walk
Comida Asiatica - 7 min walk
About this property
City Express by Marriott Chetumal
City Express by Marriott Chetumal is a great choice for a stay in Chetumal. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
109 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Off-site
Free area shuttle within 10 km
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 16.29 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal
Frequently asked questions
Does City Express by Marriott Chetumal offer free cancellation for a full refund?
Yes, City Express by Marriott Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Chetumal?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Chetumal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Chetumal?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Chetumal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.
What is there to do at City Express by Marriott Chetumal and nearby?
City Express by Marriott Chetumal has an outdoor pool and a fitness centre.
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City Express by Marriott Chetumal Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 October 2024
Had a good stay
Alvin
Alvin, 1-night trip
10/10 Exceptional
15 November 2024
The hotel is not very pricey, breakfast included, nice swimming pool
BERNHARD
BERNHARD, 2-night trip
8/10 Very good
22 November 2024
Overall nice place. Staff could be more welcoming.
Baldomero
Baldomero, 2-night trip
8/10 Very good
4 August 2024
Great for weekend family stays
Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
Erwin
Erwin, 2-night trip
10/10 Exceptional
10 November 2024
Good stay.
Clean. Comfortable beds. Breakfast was ok. Plenty of space in the rooms.
Kendra
Kendra, 1-night trip
8/10 Very good
14 July 2024
Nice place close to the mall.
Jadin
Jadin, 1-night trip
10/10 Exceptional
14 November 2023
Was definitely worth the stay very convenient for shopping area, and the breakfast was good.
Isela
Isela, 2-night trip
6/10 Good
25 August 2024
Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
Andres
Andres, 1-night trip
10/10 Exceptional
18 December 2023
Very good stay
Alvin
Alvin, 1-night trip
10/10 Exceptional
29 July 2024
The reception was very friendly and efficient
Benita
Benita, 1-night trip
10/10 Exceptional
10 May 2024
Recommended
Amazing stay. Great location
Verified traveller
3-night trip
8/10 Very good
16 February 2024
Great location walking distance from the mall, very helpful staff, beautiful atmosphere.
Kevanna
Kevanna, 1-night trip
8/10 Very good
17 August 2024
Location next to mall
Michael
Michael, 1-night trip
10/10 Exceptional
19 May 2024
Excellent facility
Alfonso
Alfonso, 1-night trip
10/10 Exceptional
8 January 2024
Great Hotel
Amazing and very convenient location. Always prefer to stay here because the mall is just a few steps away.
Andre
Andre, 1-night trip
10/10 Exceptional
27 December 2023
It is conveniently located to the mall.
Roberto
Roberto, 1-night trip
6/10 Good
27 February 2024
Location is good. Breakfast was a pretty good selection
David
David, 1-night trip
10/10 Exceptional
20 November 2023
Its conveniently located by the Las Americas shopping mall and gas stations and exit to border.
Yesena
Yesena, 1-night trip
10/10 Exceptional
1 October 2023
Good location
Robert
Robert, 1-night trip
6/10 Good
16 September 2024
X
Francisco Rodolfo
Francisco Rodolfo, 1-night trip
8/10 Very good
4 February 2024
Easy access near some good optins
Steven
Steven, 4-night trip
10/10 Exceptional
21 December 2023
We stayed one night and had a great time! I enjoyed the gym, the comfy bed and pillows, awesome water pressure, breakfast was ok! Staff friendly and kind