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SM Resort Phuket

3.0 star property
Adventure hotel with outdoor pool, connected to a shopping centre, near Patong Beach

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Photo gallery for SM Resort Phuket

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Sweet Suite Room | Balcony
Breakfast, lunch, dinner served; international cuisine

Reviews

6.0 out of 10
Good
Located in the heart of Phuket, SM Resort Phuket offers a tranquil retreat with a rooftop terrace and garden. Savor international cuisine at SM Bar and Restaurant or rejuvenate with spa services like Thai massages. With an outdoor pool, free WiFi, dry cleaning/laundry services, guests have praised the resort's attentive staff.

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Beach shuttle

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Separate sitting area
  • Television
  • Garden

Room options

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Indoor pool

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  • 24/7 front desk
6.0 out of 10, 1 review
The price is NZ$40
includes taxes & fees
6 May - 7 May
Star House Patong
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About the area

Map
20/42 Sirirat Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Simon Cabaret - 2 min walk - 0.2 km
  • Patong Beach - 20 min walk - 1.7 km
  • Bangla Road - 2 min drive - 2.3 km
  • Central Patong - 3 min drive - 2.7 km
  • Jungceylon Shopping Center - 4 min drive - 2.9 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬5 min walk
  • ‪Coffee Mania - ‬9 min walk
  • ‪Ali Baba - ‬6 min walk
  • ‪Coffee Mania House - ‬9 min walk
  • ‪C-Food Zone - ‬6 min walk

About this property

SM Resort Phuket

SM Resort Phuket features a rooftop terrace and puts you a short five-minute drive from Patong Beach and Bangla Road. You can indulge in Swedish massages, facials or reflexology, and grab a bite to eat at SM Bar and Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a snack bar/deli are other features.

Languages

English, Thai

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle (available on request)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Tablet computer
  • DVD player
  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually furnished
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.

Dining

SM Bar and Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for THB 700.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

SM Phuket
SM Phuket Kathu
SM Resort Phuket
SM Resort Phuket Kathu
Sm Hotel Patong
SM Resort Patong, Phuket
SM Resort Phuket Patong
SM Phuket Patong
SM Resort Phuket Hotel
SM Resort Phuket Patong
SM Resort Phuket Hotel Patong

Frequently asked questions

Is there a pool at SM Resort Phuket?

Yes, there's an outdoor pool.

Are pets allowed at SM Resort Phuket?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at SM Resort Phuket?

Yes, there's free self parking.

Is an airport shuttle service offered by SM Resort Phuket?

Yes, an airport shuttle is available.

What are the check-in and check-out times at SM Resort Phuket?

Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at SM Resort Phuket and nearby?

Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring, safari tours and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. SM Resort Phuket also has a garden.

Are there restaurants at or near SM Resort Phuket?

Yes, SM Bar and Restaurant offers international cuisine.

What's the area around SM Resort Phuket like?

SM Resort Phuket is in the heart of Patong, a short 20-minute walk from Patong Beach and 6 minutes' walk from Nanai Road.

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SM Resort Phuket Reviews

Reviews

6.0

Good

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

JC, 7-night trip

2/10 Poor

Don't stay here

Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Michael, 3-night trip

8/10 Very good

the property was clean and the room was nice and big. the location for me is good.
2-night trip

8/10 Very good

luigino, 7-night trip

8/10 Very good

De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Jonny, 5-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

JC, 11-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

All together terrible experience...

Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Telefon blev stulen från rummet.

Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Pire souvenir

Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great Hotel

Great looking rooms, great service, would recommend this hotel
This review was submitted before 2018 and has not been verified.

6/10 Good

acceptable. good value for money.
This review was submitted before 2018 and has not been verified.

6/10 Good

good price. good bed. price performance is excellent.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Tot

Tuong doi ok. Gia ca hop ly
This review was submitted before 2018 and has not been verified.

4/10 Fair

Middle of nowhere

One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.
This review was submitted before 2018 and has not been verified.

6/10 Good

Ok

It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.
This review was submitted before 2018 and has not been verified.

6/10 Good

Good enough, but could be so much more...

SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect. Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel. Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly. Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cheap and cheerful

Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Booo!

This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.
This review was submitted before 2018 and has not been verified.

8/10 Very good

nettes hotel

sehr saubere gut eingerichtete zimmer sehr freundliches personal einzig störend 20 min zum strand