CitiClub Hotel Melbourne, near Bourke Street Mall and Crown Casino, offers a vibrant retreat. Explore the rooftop terrace, dance the night away at the nightclub or grab a coffee in the cafe. With happy hour at CQ UPSTAIRS and helpful staff always available.
Placing you only steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Hindi, Thai, Vietnamese
More about this property
VISIBILITY
At a glance
Hotel size
71 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured on-site self-parking (AUD 40 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
LOB_HOTELS
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business centre
5 meeting rooms
Conference centre (5382 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
CQ UPSTAIRS – On-site restaurant. Happy hour is offered.
CQ BAR – This bar specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Parking
Secured self-parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
HELP_OUTLINE
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self-parking costs AUD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities such as 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers al fresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travellers love the hotel's prime location.
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CitiClub Hotel Melbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Nightclubs
Bed
Bathroom
Events
Cities
Building
Restaurant
Reviews
8/10 Very good
16 June 2025
Great location.
Dale
Dale, 1-night trip
8/10 Very good
12 June 2025
Well located and reasonable price
Well located, good price and got an upgraded room which was a bonus.
Gordon
Gordon, 1-night trip
10/10 Exceptional
14 June 2025
The location is great, tram access easy, and it's a short walk downhill to the Bourke St shopping Mall. CitiClub Hotel staff are extremely friendly and helpful. Rooms are very comfortable, and you have YouTube access as a guest. Great Malaysian restaurant next door, coffee shops close and a supermarket 2 doors down. Whenever I visit Melbourne, I stay here and feel safe as a solo Traveller.
Anne
Anne, 2-night trip
10/10 Exceptional
16 March 2025
Perfect location for visitors. Within walking distance of nice eateries, shopping, transportation and even a miniature grocery store
Kelvin
Kelvin, 4-night trip
8/10 Very good
21 March 2025
Nice Stay
Hotel was older but well kept and very nice. Located in down town area and a couple blocks from a major shopping area.
DONALD
DONALD, 2-night trip
8/10 Very good
20 January 2025
Really convenient and nice clean, quiet rooms.
Frances
Frances, 1-night trip
8/10 Very good
24 January 2025
We have stopped here before and find it a good place to stay. Convenient to everything and staff excellent
Helen
Helen, 3-night trip
10/10 Exceptional
16 January 2025
Nice stay
Great position in city close shops and restaurants and theatres. Hotel was clean and bedding was comfortable.
William
William, 1-night trip
10/10 Exceptional
6 October 2024
Good location and nice staff at the hotel
Do Jun
Do Jun, 4-night trip
8/10 Very good
20 March 2025
Comfortable bed and large room. Friendly stafff in a good location.
Bathroom, corridors and lobby could do with some refurbishment,
Sarah
Sarah, 2-night trip
10/10 Exceptional
30 March 2025
Highly recommend
Excellent location in the heart of Melbourne CBD, close to trams and Bourke St Mall. Easy check-in and received an upgrade upon arrival which was a lovely bonus!
Everything most happy with.
margaret
margaret, 1-night trip
10/10 Exceptional
8 December 2024
Perfect location and easy to access
Craig
Craig, 1-night trip
10/10 Exceptional
17 January 2025
Good location and easy distance to everything. Comfortable bed.
John
John, 1-night trip
8/10 Very good
16 March 2025
Room and general facilities were good but it was noisy at night.
Gavin William
Gavin William, 1-night trip
8/10 Very good
17 November 2024
Good location and hotel is in good condition. Bed was comfortable and staff were helpful.
Bre
Bre, 1-night trip
10/10 Exceptional
21 July 2024
It was a great stay
Cobi
Cobi, 2-night trip
8/10 Very good
12 October 2024
Average hotel, but good staff and good location.
Simon
Simon, 3-night trip
10/10 Exceptional
16 February 2025
Great everytime
Josh
Josh, 3-night trip
10/10 Exceptional
1 December 2024
Well positioned, good facilities, pleasant room
Annabel
Annabel, 1-night trip
10/10 Exceptional
7 December 2024
Great stay
Centrally located in the heart of Melbourne, everything you need is within walking distance. Friendly staff help make you feel welcome.
Michael
Michael, 2-night trip
8/10 Very good
6 March 2025
A lovely clean and spacious room. The bathroom is a bit on the older side and is due for a revamp, especially the bath!
It's in a location very convenient to shops, food and public transport.
Rebecca
Rebecca, 1-night trip
6/10 Good
17 January 2025
Quite an old building. Location is good.
Daniel
Daniel, 2-night trip
8/10 Very good
11 November 2024
Good location
Tony
Tony, 5-night trip
6/10 Good
14 October 2024
Average Hotel to stay in
Sophie
Sophie, 1-night trip
8/10 Very good
20 July 2024
Good location bar staff were excellent a better than average budget accommodation