Destination
Guests
All properties in Akumal, Quintana Roo, Mexico
All inclusive

Akumal Bay Beach & Wellness Resort - All Inclusive

All-inclusive beachfront property with spa, near Akumal Beach

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$388

Image gallery

  • Beach
  • Beach
  • Beach
  • Pool
  • Beach
Beach. Image 1 of 33.
1 / 33Beach
9.4.Exceptional.
  • It was ok. Food was ok. Service was very good No protocol due to COVID, no masks are…

    May 6, 2021

  • Great, everyone was very helpful, great location and good looking beach. Our room was…

    Apr 14, 2021

See all 376 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 324 guestrooms
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Number of living rooms

What’s around

  • On a private beach
  • Akumal Beach - 2 min walk
  • Half Moon Bay - 31 min walk
  • Riviera Maya Golf Club - 42 min walk
  • Hekab Be Biblioteca - 16 min walk
  • Akumal Ecological Center - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Junior Suite Garden
  • Junior Suite Penthouse Rooftop terrace

Location

  • On a private beach
  • Akumal Beach - 2 min walk
  • Half Moon Bay - 31 min walk

What’s around

Landmarks

  • On a private beach
  • Akumal Beach - 2 min walk
  • Half Moon Bay - 31 min walk
  • Riviera Maya Golf Club - 42 min walk
  • Hekab Be Biblioteca - 16 min walk
  • Akumal Ecological Center - 19 min walk
  • Aktun Chen - 42 min walk
  • Yal-ku Lagoon - 2.4 mi / 3.8 km
  • Xel-Há Park - 6.6 mi / 10.7 km
  • Xpu-ha Beach - 7.3 mi / 11.7 km
  • Dos Ojos Cenote - 8.3 mi / 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive

At a glance

Size

  • 324 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • On private beach
  • Beach towels
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Tennis on site
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service

Things to enjoy

  • Number of living rooms
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries

Be entertained

  • Plasma TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Volleyball

Lessons/classes/games
  • Dancing

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.

Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.

Onsite venue #3 - This restaurant specializes in Asian cuisine.

Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.

Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.

Recreation

On Site

  • Outdoor tennis court
  • Spa tub
  • Tennis on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach Wellness All Inclusive
  • Akumal Bay Beach Wellness
  • Beach Resort Akumal
  • Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
  • Akumal Bay Wellness Inclusive
  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Optional extras

Babysitting/childcare is available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Akumal Bay Beach & Wellness Resort - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Cosme's Taqueria (13-min walk), Tequilaville (14-min walk), and El Ultima Maya (14-min walk).
  • Have fun with onsite activities like snorkeling, surfing, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Akumal Bay Beach & Wellness Resort - All Inclusive also has 3 bars and a private beach, as well as a 24-hour fitness center.
9.4.Exceptional.
  • 6.0.Good

    No. Will not go back

    This was my second stay here. Too many issues with room being cleaned or stocked. Hot tub was broken the entire time. Food very limited due to covid but very monotonous after a few days. Bathroom is not private at all so be ready! The hotel charged me not as a hotel but as a tourist attraction for my stay so I did not receive points. Something shady about that. No I will not go back.

    Joanna, 8 night trip with friends, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    THE PLACE TO STAY!!!!

    4th time and as always everything was awesome! Service is exceptional, the same people we met 6 years ago are still working there! They are all so happy, kind and honest! Akumal bay beach resort is a 5 star boutique hotel, family owned that is truly on the beach, (no need to get a golf cart) We won’t go anywhere else!

    Nancy, 7 night trip with friends, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service, beautiful and clean property. It was our 4th visit!

    11 night family trip, Jan 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was our second time at the resort. The wait staff is outstanding, friendly, informative and fun. There is a variety of great menus to choose from at the restaurants. We love the quiet atmosphere and the immediate access to snorkeling right off the beach.

    Roger Philip, 7 night romance trip, Jan 17, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    The view from the "PH" room is awesome! The location of this resort is great, close to tulum ruins, and the other ruins a driving distance away. The room itself needs some renovation, but not a deal breaker. Service was good. No reservations needed for restaurants during covid times. The food was delicious, don't expect 5 star quality. When i was there the currency exchange rate at the front desk was $1=17 pesos. Imo, not bad for gas money.

    5 night romance trip, Jan 14, 2021

    Verified Expedia guest review

  • 4.0.Fair

    the rooms are large, but there is not a single chair, not a single armchair, no full-length mirror. there is an old small television on a large wall. the quality of the image is terrible. the curtains are all old and dirty too. it is clear that the owner of the hotel saves money very much. the staff does not understand English well. the food in the buffet is very small selection and doesn't change me. 10 days had to eat the same thing. only the beach is gorgeous! but I will never return to this hotel again and will not recommend it to anyone. it does not look like 5 stars at all.

    Angela, 9 night family trip, Jan 11, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Amazingly clean, sparkling, taken care with love and devotion.

    Marianna, 14 night family trip, Jan 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The most beautiful resort I have stayed at. Staff in the restaurants were incredible. To help at the front desk awesome. The tour guide helper perfect. Amazing!!!

    5 night romance trip, Jan 4, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not Recommended to those under 60 years of age - I checked out of Akumal Bay 3 days early, due to sheer boredom. Diving was closed, beach area was too loud to relax, very difficult to sleep at night, and no guests allowed…..reasons enough for me. In my opinion, it was only above a one star experience because the staff was very good. PROS: - Food and drinks are unlimited (for all-inclusive package) - Staff is excellent, excluding the ladies working at the check-in/check-out desk - Rooms are clean - Nice Beach - Excellent dive masters/guides at the onsite dive center CONS: - All-inclusive package does NOT include, not even half, of the amenities available at this resort - No fresh juices available - Feels like you’re in the United States - 99 percent of the music played is in English - Spa services are more expensive than most places in the United States, i.e. 100 USD for a 50 minute massage - At times you must wait in line to be seated for meals - Rooms are loud. You can hear those above, below and to the side - Mainly North Americans visiting - They do not allow a visitor, so if you are traveling alone, be prepared to embrace celibacy for your time there

    Mr.Nobody, 12 night trip, Dec 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing customer service-you makes feel at home

    I stayed here over Thanksgiving and loved it so much I went back for Christmas and New Years. Corrina and Carlos in Guest Services are amazing and thoughtful. They went out of their way to fill my requests. Juan, the Buffet Captain was amazing. I also have to thank his team Iris, Carlos, Alejandro, Jesus, Leonardo, Ricardo, and Otilio. I have a very limited diet and Juan went above and beyond to provide me with amazing meals. I requested coconut milk and gluten free soy sauce and he went out and bought both for me as its not something they normally carry. My only family doesn’t do that for me! I can’t wait to go back.

    Elizabeth, 9 night trip, Dec 23, 2020

    Verified Hotels.com guest review

See all 376 reviews