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All properties in Akumal, Quintana Roo, Mexico
1 room, 2 adults

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5-star5 stars
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760, Mexico

Adults-only beachfront resort with spa, near Akumal Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Service was great, food was good, beach and pool area where nice. We really enjoyed it…Mar 10, 2021
  • Gorgeous property and rooms. Loved the food, restaurants were great and the service was…Mar 3, 2021

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

from NZ$588
  • Junior Suite Tropical view, 1 king bed
  • Junior Suite, 1 King Bed, Partial Ocean View
  • Junior Suite Swim Out King bed
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Ocean view, 1 king bed
  • Preferred Club Junior Suite swim Out
  • Preferred Club Junior Suite Oceanfront
  • Preferred Club Junior Suite Swim Out Oceanfront
  • Romance Master Suite Ocean View
  • Romance Master Suite Oceanfront
  • Presidential Suite
  • Junior Suite, Tropical View, 2 double beds
  • Junior Suite, 2 Double Beds, Partial Ocean View
  • Preferred Club Junior Suite Ocean View, 2 double beds
  • Deal of the Day
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 2 Double Beds, Ocean View
  • Preferred Club Junior Suite Tropical View 2 Double Beds

What’s around Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Landmarks

  • On the beach
  • Akumal Beach - 2 min walk
  • Yal-ku Lagoon - 28 min walk
  • Aktun Chen - 2.9 mi / 4.6 km
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km
  • Cenote Manatí - 14.3 mi / 23 km
  • Tulum Mayan Ruins - 16.5 mi / 26.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Secrets Akumal Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included

Spa

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive’s small print

Also known as

  • Secrets Akumal Riviera Maya All Inclusive Adults
  • Secrets Riviera Maya All Inclusive
  • Secrets Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya
  • Secrets Akumal Riviera Maya Adults Only
  • Secrets Akumal Riviera Maya Optional All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Akumal Riviera Maya - Adults Only - All Inclusive Resort
  • Secrets Akumal Riviera Maya Adults
  • Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal
  • Secrets Riviera Maya Adults
  • Secrets Akumal Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Riviera Maya All Inclusive Adults All-inclusive property
  • Secrets Riviera Maya Inclusiv

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

  • Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    Yes, there are 7 onsite restaurants, featuring seafood, ocean views, and poolside dining. Nearby restaurants include Cosme's Taqueria (9-min walk), Tequilaville (9-min walk), and El Ultima Maya (10-min walk).
  • Is airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
    Yes, an airport shuttle is available.
  • What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby?
    Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars, and a nightclub, as well as a winery, a sauna, and a fitness center.

Recent reviews

Superb 9.2 From 439 reviews

Poor 2.0
Let down in Akumal.. The Secret is OUT! Awful
We are used to staying in luxury properties where cost isn’t a concern and the folks at Akumal seemed to be interested more in maximizing revenue rather than the commitment to excellence Secrets Maroma had exhibited. We will NOT return to Secrets Akumal EVER again. Secrets Maroma Beach is in a class by itself. You live and learn.
us1 night trip
Poor 2.0
Rude staff, hidden fees, ok facilities
Extended our stay by one night to stay with wedding party- firstly, they were so unaccommodating to the wedding couple, did not care. Usually there might be a discussion about upgrade la or some sort of special items to make their trip memorable but they were rude abs cold anytime we asked. So we we tried to extend the price was outrageous and we ended up booking trough hotels.com for 1/2 price and sat with the front desk to do this. Once confirmed they gave us new room keys- didn’t bother to come clean our room. Had to ask for toilet paper a single towel bc neglected. Then after checking out, paying incidentals, on the shuttle they came running to stop car and tell us we still owed $250?! Bc they forgot to charge us when we extended the booking a day earlier! They staff are all unhappy, disinterested, and rude. Also don’t do the snorkeling tour- it’s a total cattle run with lines you can’t cross abs nothing to see through cheap foggy goggles, just get your own and snorkel in your own. Several people in our group got sick from the food/drink. Facilities are decent, probably kept up with all the hidden charges they steal from you.
us1 night trip with friends
Exceptional 10.0
It was amazing
Keith W, us2 night trip
Exceptional 10.0
Everything was amazing. Cust service was top notch.
Jeremy, us4 night trip
Exceptional 10.0
My favorite resort in Riviera Maya. The service is top notch. Benjamin on the entertainment team, Daniel in the Market Cafe and Consuelo hostessing in several restaurants made our trip memorable. Our hibachi chef at Himitsu, David, was the best we ever had. Food was very good and drinks were always on point. This was our second visit to this resort and we are already planning another trip for later this year.
Kim, us5 night family trip
Very good 8.0
Despite the bed and disrespectful experience witch we had it on the check in with Paula one of the managers, the hotel was clean and nice.
Mihai, us1 night trip
Exceptional 10.0
Amazing beach, great food and awesome staff!
What a great place to stay! Food was very good. The staff was accommodating and very friendly. We felt very safe. The beach is great for lounging. Swimming in the beach was a little tough because the reef starts pretty shallow, but the snorkeling was really fun too. We plan to return soon!
Frank, us7 night trip with friends
Exceptional 10.0
Property was very big and dispersed and was good during covid-19 times all the restaurants we're staffed and very well prepared for cleanliness and sanatized... the beaches and the pools were off the charts very clean really nice guess nice people and overall great experience
Pete, us5 night romance trip
Exceptional 10.0
This is the best all inclusive resort I’ve visited. The service is outstanding (really special) and the food was great. Add to the fact that the beach is amazing and it’s easy to understand why I love this place.
us8 night romance trip
Exceptional 10.0
Akumal Secrets
The Secrets never fail to satisfy. Akumal Secrets had beautiful grounds. The bar service was great. One of the beat beaches of the Secrets chain.
Doris, us8 night family trip

Secrets Akumal Riviera Maya - Adults Only - All Inclusive