Secrets Akumal Riviera Maya - Adults Only - All Inclusive
Adults-only beachfront resort with spa, near Akumal Beach
- Free WiFi and free parking
We do not have Hotels.com photos for this property.
Service was great, food was good, beach and pool area where nice. We really enjoyed it…
Gorgeous property and rooms. Loved the food, restaurants were great and the service was…
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Secrets Akumal Riviera Maya - Adults Only - All Inclusive
from NZ$588- Junior Suite Tropical view, 1 king bed
- Junior Suite, 1 King Bed, Partial Ocean View
- Junior Suite Swim Out King bed
- Preferred Club Junior Suite Tropical View
- Preferred Club Junior Suite Ocean view, 1 king bed
- Preferred Club Junior Suite swim Out
- Preferred Club Junior Suite Oceanfront
- Preferred Club Junior Suite Swim Out Oceanfront
- Romance Master Suite Ocean View
- Romance Master Suite Oceanfront
- Presidential Suite
- Junior Suite, Tropical View, 2 double beds
- Junior Suite, 2 Double Beds, Partial Ocean View
- Preferred Club Junior Suite Ocean View, 2 double beds
- Deal of the Day
- Junior Suite, 1 King Bed, Ocean View
- Junior Suite, 2 Double Beds, Ocean View
- Preferred Club Junior Suite Tropical View 2 Double Beds
At a glance
Key facts
Hotel size
- This hotel has 434 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3:00 PM-11:00 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Travelling with others
Children
- Children (18 years old and younger) not allowed
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Payment types at the property
Other information
- Caters to adults only
FAQs for Secrets Akumal Riviera Maya - Adults Only - All Inclusive
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund? Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya - Adults Only - All Inclusive? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive? Yes, there's free self and valet parking. Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive? Yes, there are 3 outdoor pools. Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive? You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive? Yes, there are 7 onsite restaurants, featuring seafood, ocean views, and poolside dining. Nearby restaurants include Cosme's Taqueria (9-min walk), Tequilaville (9-min walk), and El Ultima Maya (10-min walk). Is airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive? Yes, an airport shuttle is available. What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby? Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars, and a nightclub, as well as a winery, a sauna, and a fitness center.
Recent reviews
Superb 9.2 From 439 reviews
Poor
Let down in Akumal.. The Secret is OUT! Awful
We are used to staying in luxury properties where cost isn’t a concern and the folks at Akumal seemed to be interested more in maximizing revenue rather than the commitment to excellence Secrets Maroma had exhibited. We will NOT return to Secrets Akumal EVER again. Secrets Maroma Beach is in a class by itself. You live and learn.
us1 night trip
Poor
Rude staff, hidden fees, ok facilities
Extended our stay by one night to stay with wedding party- firstly, they were so unaccommodating to the wedding couple, did not care. Usually there might be a discussion about upgrade la or some sort of special items to make their trip memorable but they were rude abs cold anytime we asked. So we we tried to extend the price was outrageous and we ended up booking trough hotels.com for 1/2 price and sat with the front desk to do this. Once confirmed they gave us new room keys- didn’t bother to come clean our room. Had to ask for toilet paper a single towel bc neglected. Then after checking out, paying incidentals, on the shuttle they came running to stop car and tell us we still owed $250?! Bc they forgot to charge us when we extended the booking a day earlier! They staff are all unhappy, disinterested, and rude. Also don’t do the snorkeling tour- it’s a total cattle run with lines you can’t cross abs nothing to see through cheap foggy goggles, just get your own and snorkel in your own. Several people in our group got sick from the food/drink. Facilities are decent, probably kept up with all the hidden charges they steal from you.
us1 night trip with friends
Exceptional
It was amazing
Keith W, us2 night trip
Exceptional
Everything was amazing. Cust service was top notch.
Jeremy, us4 night trip
Exceptional
My favorite resort in Riviera Maya. The service is top notch. Benjamin on the entertainment team, Daniel in the Market Cafe and Consuelo hostessing in several restaurants made our trip memorable. Our hibachi chef at Himitsu, David, was the best we ever had. Food was very good and drinks were always on point. This was our second visit to this resort and we are already planning another trip for later this year.
Kim, us5 night family trip
Very good
Despite the bed and disrespectful experience witch we had it on the check in with Paula one of the managers, the hotel was clean and nice.
Mihai, us1 night trip
Exceptional
Amazing beach, great food and awesome staff!
What a great place to stay! Food was very good. The staff was accommodating and very friendly. We felt very safe. The beach is great for lounging. Swimming in the beach was a little tough because the reef starts pretty shallow, but the snorkeling was really fun too. We plan to return soon!
Frank, us7 night trip with friends
Exceptional
Property was very big and dispersed and was good during covid-19 times all the restaurants we're staffed and very well prepared for cleanliness and sanatized... the beaches and the pools were off the charts very clean really nice guess nice people and overall great experience
Pete, us5 night romance trip
Exceptional
This is the best all inclusive resort I’ve visited. The service is outstanding (really special) and the food was great. Add to the fact that the beach is amazing and it’s easy to understand why I love this place.
us8 night romance trip
Exceptional
Akumal Secrets
The Secrets never fail to satisfy. Akumal Secrets had beautiful grounds. The bar service was great. One of the beat beaches of the Secrets chain.
Doris, us8 night family trip
