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Alaya Tulum

3.5 star property
Beachfront hotel with restaurant, near Tulum Beach

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Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront
Panoramic Villa, 2 Bedrooms, Ocean View | Living area
Suite, 1 King Bed, Beach View, Oceanfront
On the beach, white sand, sun-loungers, beach towels
Panoramic Villa, 2 Bedrooms, Ocean View
Unwind on the pristine white sand beach at Alaya Tulum, where tropical vibes meet eco-certified luxury. Soak up the sun with a cocktail in hand from the beach bar or indulge in rejuvenating spa services like a Swedish massage. With yoga classes, dry cleaning services and WiFi available throughout your stay is sure to be unforgettable.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
The current price is NZ$739
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony

Family Villa, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

On the beach

Nomade Tulum

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, (613)
The price is NZ$1,268
includes taxes & fees
4 Mar - 5 Mar
Nomade Tulum
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About the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum Mayan Ruins - 16 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 62 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Hartwood - ‬7 min walk
  • ‪La Taqueria - ‬10 min walk
  • ‪Arca - ‬6 min walk
  • ‪K’arma - ‬8 min walk

About this property

Alaya Tulum

Alaya Tulum puts you a short five-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights at this eco-friendly hotel include a beach bar, a fitness centre and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Access to nearby health club
  • Ecotours nearby
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • Spa services
  • Biodegradable drinking straws

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast and lunch.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 380 per vehicle (return. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Are pets allowed at Alaya Tulum?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of USD 25 per pet, per stay.

Is parking offered on site at Alaya Tulum?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by Alaya Tulum?

Yes, an airport shuttle is available. The charge is USD 380 per vehicle return.

What are the check-in and check-out times at Alaya Tulum?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Alaya Tulum and nearby?

Have fun with nearby activities such as snorkelling and windsurfing. Additional recreation on-site includes yoga. Enjoy amenities such as a fitness centre, spa services and a garden. Alaya Tulum also has access to a nearby health club.

Are there restaurants at or near Alaya Tulum?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Alaya Tulum like?

Alaya Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.

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Alaya Tulum Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Best hotel in Tulum
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
Olga, 4-night trip

10/10 Exceptional

Beautiful hotel
It’s a wonderful hotel. It’s small so the attention to detail and comfort is above and beyond. The staff is incredibly friendly and gracious; the beach and amenities are clean and well-attended; and the overall feel is that of staying in a private treehouse.
Stephanie, 4-night trip

10/10 Exceptional

The property was beautiful and the staff was excellent.
Rebecca, 7-night trip

10/10 Exceptional

Service, location, style
Timur, 4-night trip

10/10 Exceptional

Great stay
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
Yogesh, 2-night trip

10/10 Exceptional

Great service
Myriam, 1-night trip

10/10 Exceptional

This property was amazing.
Sarah, 3-night trip

10/10 Exceptional

Lovely place, would stay again in future
Nicole, 3-night trip

8/10 Very good

The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
Jamal, 4-night trip

10/10 Exceptional

It was relaxing and nice ocean view
Christopher, 4-night trip

10/10 Exceptional

Was beautiful
Magda, 3-night trip

10/10 Exceptional

amazing
Radhika, 3-night trip

10/10 Exceptional

The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
Mervyn, 3-night trip

10/10 Exceptional

The staff and hotel was great . This is our second trip in the past two month. Planning on returning for New Year’s.
EMERSON, 6-night trip

10/10 Exceptional

Beautiful location and the property had many details I loved. The only issue was room #11 where I stayed had poor WiFi connection.
Audel, 3-night trip

10/10 Exceptional

Amazing hotel , good location.
Ibrahim, 3-night trip

10/10 Exceptional

Amazing value. Amazing Location
Amazing boutique hotel mere steps from the beach. Had an amazing time!
Andrew, 4-night trip

8/10 Very good

Perfect location
Beautiful villas right on the beach. Perfect location with several restaurants/bars nearby. Great staff/service. Great breakfast and beach bar service. Very thankful to the staff for helping us find an emergency doctor and dentist after a fall. The floors are very slick so be careful if wet. Love Alaya. Love Tulum.
jaman, 3-night trip

10/10 Exceptional

Gabie our waitress was beyond exceptional. Alaya is for those who ready to become 1 with nature. The sister property Ahau is amazing.
Sergine, 1-night trip

10/10 Exceptional

Great place, Staff was super friendly.
Trace, 2-night trip

10/10 Exceptional

Great place, nice stay, attentive staff, beautiful set up.
Allan, 4-night trip

10/10 Exceptional

7 star service
Absolutely incredible staff. 12/10 customer service. I’ve stayed in Tulum multiple times and this has by far been the best as far as service goes.
Odeth, 2-night trip

10/10 Exceptional

The staff was beyond exceptional! Not only was the room excellent but they were quick with any minor fixes we needed. They also helped surprise me for my birthday. Cannot say enough great things about them! The beach was also well maintained and the food/drinks were great.
Ken, 5-night trip

8/10 Very good

Good relaxing place to stay right next to the beach great location , and good food happy I was there, if your looking to get a relaxing quiet with good food this is the place for you!!!
Andre, 2-night trip

10/10 Exceptional

First time in Tulum and at the Alaya ! Great environment and vibe. Excellent for couples. There is no pool parties or loud music. And the vibe is amazing.
Jordan I Morales, 2-night trip