This hotel has an elevator, but it services only part of two floors. My room, as well as a friend’s, ( rooms 5 and 6: AVOID AT ALL COSTS) were located on the top floor, and accessible only via 3 very steep staircases. The staff is so aware of that that they offer to bring suitcases up and down. It gave me the feeling of owning a slave ! I wish i could give them a more positive review because they are so nice. In addition, these two rooms are not air conditioned and the first night was very hot, about 85 degrees. Opening the window is not an option as vagrants party, get drunk or fight in the narrow street below. ONCE AGAIN, EXPEDIA AND HOTELS.COM OFFER UNRELIABLE INFORMATION. IT IS OBVIOUS THAT THEY NEVER CHECKED THIS HOTEL WHICH SHOULD NOT BE PART OF THEIR LIST IN BRUSSELS ! A FIRE IN THIS HOTEL COULD HAVE DISASTROUS CONSEQUENCES. Staff leaves the premises at 10 pm and do not return until 8 am the next morning.