Villas HM Palapas del Mar

4.0 star property
Beachfront hotel with restaurant, near Holbox Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Poolside bar
Lobby
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Babysitting
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Television
  • Garden
The price is NZ$302
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite Superior sea front: 1 king bed or 2 queen beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Junior Suite (Single)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310

What's nearby

  • Holbox Beach - 2 min walk
  • Holbox Letters - 12 min walk
  • Main Square - 12 min walk
  • Holbox Ferry - 15 min walk
  • Punta Coco - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.5 miles/74.8 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Ñañas - ‬7 min walk
  • ‪Capitancapitan - ‬11 min walk
  • ‪Mandarina - ‬10 min walk
  • ‪Roots - ‬10 min walk
  • ‪Mojito - ‬6 min walk

About this property

Villas HM Palapas del Mar

Villas HM Palapas del Mar features a rooftop terrace and puts you only steps from Holbox Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.

All-inclusive

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 4 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fishing
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Bufé – On-site buffet restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Frequently asked questions

Does Villas HM Palapas del Mar offer free cancellation for a full refund?
Yes, Villas HM Palapas del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villas HM Palapas del Mar?
Yes, there are 2 outdoor pools.
Are pets allowed at Villas HM Palapas del Mar?
Sorry, pets aren't allowed.
Is parking offered on site at Villas HM Palapas del Mar?
Sorry, there's no on-site parking at Villas HM Palapas del Mar.
Is an airport shuttle service offered by Villas HM Palapas del Mar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Villas HM Palapas del Mar?
Check-in start time: 3 PM; check-in end time: 4 AM. Check-out time is noon.
What is there to do at Villas HM Palapas del Mar and nearby?
Have fun during the warmer months with activities such as fishing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a garden.
Are there restaurants at or near Villas HM Palapas del Mar?
Yes, there's an on-site restaurant, Restaurante Bufé.
Does Villas HM Palapas del Mar have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Villas HM Palapas del Mar like?
Villas HM Palapas del Mar is a short 2-minute walk from Holbox Beach and 12 minutes' walk from Holbox Letters. The local area is walkable and popular for its beaches.

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lena, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place on an amazing island!
Clarence, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Super for family with kids
Food is more authentic in HM paraiso but pool, restaurant, pool bar, sand and beach front all closer together.
Sascha, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Requested a Ocean Front, But the room had no ocean view, WIFI never worked in the room, AC put inside a closet with doors, so half of the AC stays inside the closet. Service 0, Got no solution on my claims. Depressing place, For the price we paid, I think there are better options at a better price. The upper pool they had to remove a glass cause of the hurricane but they only put a precaution tape. Very unsafe. Depressing
Jaime, 4-night family trip
Verified Expedia guest review

6/10 Good

The place isn’t bad, but it is not great. Room and showers need work. The mosquitoes could make it through the crack in the door and would get bit at night. Just our room don’t know about others. Just enough water pressure to come out of the shower head. Other than that food was good and the pools were nice.
jonathan, 4-night family trip
Verified Expedia guest review

2/10 Poor

Avoid
The lobby staff was horrible. They nickel and dime you. No one knew the towel deposit. We got different amounts from two different employees. They also wanted to verify how I got my hotel stay price.
Elda, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Checking in was not good the property is not accessible for handicapped people
Martha, 2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible lobby service! The hotel nickel and dimes you!
Daniel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Karla, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin Joseph Keith, 5-night trip
Verified Expedia guest review

6/10 Good

Araceli, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was amazing , weather was not great, but the staff was super helpful and accommodating to all the guest. We did do all inclusive and wheh we arrived we come to find out it is limited and there is a premium all inclusive which was not offered when we booked. Bit other then that the options of food and drinks was good.
Aide, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent. Great staff. Beautiful beach.
Kelli, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very nice, food and drinks good, due to weather location was flooded but staff was great
Aide, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Ernesto Garza, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent. Quiet & private. Great staff. Beautiful beach
Kelli, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was very nice and the staff was caring and attentive throughout. It’s not brand new and sort of impossible to keep perfectly clean given the weather and roads. They did a very good job of making it comfortable and welcoming.
Christine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Morning crew amazing. PM crew slow and not attentive to service.
rosa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Iliberto, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Boutique property. Real feel for Mexico with art decor. Beach clean, service on beach good, beds available. Walkable to town centre. It would be good if management with rest of hotels nearby cleared seaweed away. Starts to smell when dumped together
Dipti, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is our 4th time on Isla Holbox and so far the best hotel for the money in my opinion. The location is on the nicest part of the nicest beach in Holbox and has great beach front covered beach beds with attentive service and great drinks.The staff go above and beyond being helpful, friendly and attentive. Usually hotels have a normal mix of happy and disgruntled employees but not here! Everyone was a gem! The level of attention you receive is unusual for what I consider a mid-range price point hotel. Special shout out to: Don Chepe/Jose (the bartender) who makes really good cocktails (and I am very picky!!), Silvestre, Azucena, Jesus and really all of the people who work in the dining room as servers. We rarely choose an all inclusive option but ended up switching to it for the last part of our stay. Food in Isla Holbox has gotten quite pricey and we felt we have adequately explored the local food scene in Holbox over the years. The price point and food quality for the all-inclusive option simply couldn't be beat and we were happy we made the switch. We knew that it was going to be brutally hot in Holbox this time of year so the plunge pool was a welcome addition for late nights when the big pools are closed and we still wanted to swim. We were really pleasantly surprised by this resort and would definitely stay here again!
Odessa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

HM Palapas Del Mar
Great spot to relax and unwind with family or friends. Staff is friendly. We had the all inclusive option and the food was way better than expected. I Will definitely try to go back. Exactly what I wanted.
Luis, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Overall, the property was decent. The access to the beach was easy and just a few short steps away. Along with the breakfast buffet, which had a touch of Mexican-style cooking, it made breakfast an event to look forward to. We did not end up purchasing the all-inclusive package as we found enjoyable and variety of restaurants in the nearby small town. However, there were a few concerns that deemed this hotel a 3-stars and not a 5-star establishment. First, visiting in June (low season) meant high humidity with average temperatures of 90 degrees plus. We arrived in our room with the AC turned off, causing considerable sweat as we unloaded our luggage. Second, more than half of the AC was blocked off by two pointless doors, preventing the room from cooling properly. We reported it to the front desk, but they only sent a technician with no follow-up. After a few hours, we returned to the front desk, this time with pictures showing the pointless doors and our dissatisfaction. Initially, we were met with pushback and excuses that the doors were part of the design and could not be removed. Only after further persistence and threatening to write negative reviews did they agree to try removing the doors, which they eventually did in a timely manner. After the doors were removed, the room cooled down tremendously. Overall, the hotel received 3 stars and lost a returning customer not because of the amenities' shortcomings but because of the staff's initial pushback.
Emmanuel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelente
Yordanka, 2-night family trip
Verified Expedia guest review

8/10 Very good

Had a great stay, only problem AC didn’t work properly.
Jacklyn, 3-night family trip
Verified Expedia guest review