Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.4 miles/36.1 km
Free airport shuttle
Restaurants
Xtra Time Sports Bar - 8 min drive
Guacamayas Bar - 8 min drive
Beach Bbq - 8 min drive
Lobby Bar White Sand - 10 min drive
La Hacienda - 8 min drive
About this property
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a great choice for your beach stay in Kantenah. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 6 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 7 bars/lounges, a free airport shuttle and a terrace. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English
At a glance
Hotel size
380 rooms
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Transfers
Free airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
6 restaurants
7 bars/lounges
2 beach bars
Coffee shop
Room service (limited hours)
What to do
On a private beach
Services
24-hour front desk
Facilities
Garden
Terrace
4 outdoor pools
Full-service spa
Outdoor furniture
Colonial architecture
Accessibility
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
30-inch Smart TV
Cable TV channels
Home comfort
Free stocked minibar
Dressing gowns and slippers
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Jetted
Separate bath and shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Also known as
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive
Frequently asked questions
Is there a pool at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:30 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive and nearby?
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive has 2 beach bars, 4 outdoor pools and a private beach, as well as a spa and a garden.
Are there restaurants at or near El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 6 on-site restaurants.
Does El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 November 2024
david
david, 6-night trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
17 August 2024
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Samantha
Samantha, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
13 August 2024
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Richard David
Richard David, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Jordan Matthew
Jordan Matthew, 6-night romance trip
Verified Expedia guest review
6/10 Good
12 August 2024
It was okay, the staff was super friendly though
Sandra
Sandra, 6-night family trip
Verified Expedia guest review
6/10 Good
11 August 2024
Terrell
Terrell, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Mitchell
Mitchell, 5-night romance trip
Verified Expedia guest review
4/10 Fair
7 August 2024
We like the transportatio from -to airport.
We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Michael Anthony
Michael Anthony, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch .
Can’t wait to come back !
Wanda
Wanda, 4-night romance trip
Verified Expedia guest review
4/10 Fair
3 August 2024
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.
Maria
Maria, 7-night trip
Verified Expedia guest review
4/10 Fair
1 August 2024
chanell
chanell, 5-night trip
Verified Expedia guest review
8/10 Very good
26 July 2024
Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !
Dani
Dani, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Everyone was so nice
Will book again lol
Alberto
Alberto, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!
Kendra
Kendra, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Daniel Paul
Daniel Paul, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
This is a beautiful resort with beautiful people working there
Susan
Susan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 July 2024
I love everything
Christian
Christian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Veronica
Veronica, 5-night trip
Verified Travelocity guest review
8/10 Very good
13 July 2024
My significant other, and I had a very nice time. Water was beautiful accommodations was beautiful and the service staff was excellent. Food was excellent and service.
The only part of the trip I might not have liked was the room .It was a little old. It was a little musty when you first come into the room the size of the room is a very nice size . It wasn’t bad but it was good.
Overall 0 to 10 I will give you a 7 1/2
Derek
Derek, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
We loved how tropical the grounds were! All staff was kind and attentive. Food was excellent.
Kristi
Kristi, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
oleksandr
oleksandr, 6-night trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Abraham
Abraham, 1-night trip
Verified Expedia guest review
2/10 Poor
7 July 2024
Before the Hurricane we had a great experience at the resort. Food was delicious, amenities were great. Room was outdated, not so great. I received hot tub rash from the hot tub. Due to Hurricane Beryl i had an extremely poor experience. We lost power and water in our room 3604 on July 5th from 2:45 am until 11:30am the next morning when we decided to checkout due to the power and water still not working. We were fed a disgusting meal box at 5pm on the 4th. Room service was cut off. And we weren’t fed again until 12noon on the 5th, 18 hours with no food, and 8-9 hours with no power or water. I would like to be refunded for one night. I was still a guest and better preparations should have been made for guests as you all knew a hurricane was coming.