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Casa Zazil

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In-room safe, desk, laptop workspace, free WiFi
Comfort Quadruple Room | In-room safe, desk, laptop workspace, free WiFi
Comfort Quadruple Room | View from room
In-room safe, desk, laptop workspace, free WiFi

Overview of Casa Zazil

Casa Zazil

2.5 star property
No-frills hotel in Bacalar

9.4/10 Exceptional

61 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930

Room options

About this area

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 56 min drive


  • Cocina Orizaba - 9 min walk
  • El Pejelagarto - 10 min walk
  • Ixchel - 11 min walk
  • La pina - 13 min walk
  • El barril grill - 13 min walk

About this property

Casa Zazil

Enjoy your visit to Bacalar with a stay at Casa Zazil. Free perks include WiFi, self-parking and local cuisine breakfast available daily. Fellow travellers say good things about the helpful staff and walkability.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms


  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning
  • Coffee/tea in a common area


  • 24-hour front desk
  • Tour/ticket assistance


  • Safe-deposit box at front desk
  • Terrace


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards and cash.</p>

Also known as

Casa Zazil Hotel Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel Bacalar

Frequently asked questions

Does Casa Zazil offer free cancellation for a full refund?
Yes, Casa Zazil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Zazil?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Casa Zazil on 10 February 2023 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Zazil?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Zazil?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Zazil?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Zazil?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Casa Zazil?
Yes. Nearby restaurants include Cocina Orizaba (9-min walk), El Pejelagarto (10-min walk) and Ixchel (11-min walk).
What's the area around Casa Zazil like?
Casa Zazil is a short 15-minute walk from Lake Bacalar and 16 minutes' walk from Laguna Bacalar Ecological Park. Travellers recommend the hotel for its walkable location.







Staff & service




Property conditions & facilities




10/10 Exceptional

great place
This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
saul, 3-night family trip
Verified guest review

10/10 Exceptional

This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
Brenda, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Seguro que regreso a Casa Zazil🏠
Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
Hermosa decoración y muy limpia y amplia la habitación incluye un mini refri y tiene un dispersador en baño con shampo y acondicionador y jabón líquido para cuerpo en tres  partes Me pareció muy buena idea así no hay que estar cambiando las botellita
Muy iluminada y fresca
Camas dobles y muy cómodas las almohadas también y Y también afuera Donde se toma el desayuno el patio está muy bonito y tranquilo y se disfruta mucho a los ricos desayunos A la hora que tú se los pidas y te lo sirven recién hechos y calientitos .
Lourdes, 4-night trip
Verified guest review

10/10 Exceptional

Super little hotel
This place is amazing. Super clean, absolutely secure and close to everything. The owners are very nice and ready to help their guests with whatever needs they have . Highly recommended.
Norbert, 2-night trip
Verified guest review

10/10 Exceptional

Marta the owner went out of her way to make us feel comfortable. Room is great. She gave us a lot of information and recommended the 2-hr boat tour and they came to get us at the hotel. The lake is beautiful and the spa really comforting (on the tour). Then they gave us transportation to Cenote Azul, where we swam and sat at the restaurant. We walked back the 5 kms but you can take a taxi. You can also swin at Cenote Cocalitos which is just besides.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in Mexican paradise town
Great stay at Casa Zazil. As soon as we arrived we were treated very well by the owners. It is a small location, but very conveniently located next to the highway. You also get a parking spot right next to your room. The owners will help you with anything needed. Any information is properly and promptly given by the owners. They recommended us a great tour right away where we could see the different cenotes at the lagoon. Furthermore, they recommended us great places for dinner and for a nice bar for drinks and music. The rooms are modern and cozy. I recommend anyone who is staying at Bacalar to stay at this great location.
Robert, 1-night romance trip
Verified guest review

10/10 Exceptional

Maravillosa estancia! Todo exelente! Lo recomiendo al 100%
Abraham, 2-night family trip
Verified guest review

10/10 Exceptional

Very good location. Walking distance from ADO bus stop/terminal and walking distance to the lagoon and Bacalar center. Room was clean with updated accessories. Positive experience with staff checking us in and taking care of us - Excellent customer service!! I will stay here again., 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at this hotel back in October and have been slow to write a review. We were made to feel exceptionally welcome by the owners - in spite of the language barrier (be ready to use Google translate a lot if you're not a Spanish speaker!) they couldn't do enough to help. They offered us a ride to local cities and attractions and had loads of suggestions about things to see and do in Bacalar. The hotel itself was immaculate. Our only minor complaints were a lack of fridge in the room and only instant coffee at breakfast. But the care, attention and friendliness of the owners more than made up for these! We'd definitely return if in Bacalar again - which I hope we will be!
E, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Room was very clean very cossy. The ownwers Carmen and Martha are awesone people. They took us around town and showed us for local breakfast.
Rosario, 2-night trip
Verified Expedia guest review