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KASA Hotel Parota

3.5 star property
Tulum hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KASA Hotel Parota

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Living room
Aerial view
Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Balcony view
Outdoor pool
Studio, Kitchen | In-room dining

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, 1 Bedroom, Kitchen, Pool View

Luxury Suite, 1 Bedroom, Kitchen, Pool View | Living area

Luxury Suite, 1 Bedroom, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Kitchen

Studio, Kitchen

Studio, Kitchen

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Premium bedding
Ceiling fan
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Balcony view

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Kitchen
LED TV
3 bedrooms
Premium bedding
  • 321 sq m
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, Private Pool

Penthouse, 1 Bedroom, Private Pool | Terrace/patio

Penthouse, 1 Bedroom, Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 221 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Condo, 3 Bedrooms, Kitchen, Pool View

Luxury Condo, 3 Bedrooms, Kitchen, Pool View | View from room

Luxury Condo, 3 Bedrooms, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 194 sq m
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Kitchen
LED TV
2 bedrooms
Premium bedding
  • 269 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

View from room

Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 150 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Exterior
Naala Tulum
Pool
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (418)
The price is NZ$175
includes taxes & fees
5 Dec - 6 Dec
Naala Tulum
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About the area

Map
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive - 1.9 km
  • Temple of Doom - 5 min drive - 4.4 km
  • Tulum Mayan Ruins - 7 min drive - 5.0 km
  • Tulum Beach - 11 min drive - 5.3 km
  • Playa Paraiso - 17 min drive - 5.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬12 min walk
  • ‪Rossina Cafe - ‬9 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬15 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

KASA Hotel Parota

When you stay at KASA Hotel Parota, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle within 5 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Beach nearby
  • Ecotours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 232 per vehicle (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Is there a pool at KASA Hotel Parota?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at KASA Hotel Parota?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at KASA Hotel Parota?
Yes, there's free self parking.
Is an airport shuttle service offered by KASA Hotel Parota?
Yes, an airport shuttle is available. The charge is USD 232 per vehicle return.
What are the check-in and check-out times at KASA Hotel Parota?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at KASA Hotel Parota and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near KASA Hotel Parota?
Yes, there's an on-site restaurant.
What's the area around KASA Hotel Parota like?
KASA Hotel Parota is in Zama, a short 11-minute walk from Dos Aguas Park.

KASA Hotel Parota Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Impressive
Verified Expedia guest review

10/10 Exceptional

Amazing staff and amazing hotel, very clean, room service available, very safe and secure area.
Verified Travelocity guest review

10/10 Exceptional

Z
cheyenne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Bbb
Ashura, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Susan, 4-night romance trip
Verified Travelocity guest review

4/10 Fair

The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Armias, 4-night romance trip
Verified Expedia guest review

4/10 Fair

We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Bryony, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Tierra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
nicholas, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Surprided
Kham, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Adi Sela, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Chiamaka, 5-night trip
Verified Expedia guest review

8/10 Very good

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, friendly staff, very nice rooms
Michaela, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about the hotel. The only dislike was we couldn’t really utilize the pool. The water was super cold.
STEPHANIE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
4-night trip
Verified Expedia guest review

10/10 Exceptional

Drew, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms and property were amazing!! Definitely recommend.
Madison, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great except the new construction around the property.
Percy D., 5-night romance trip
Verified Expedia guest review

8/10 Very good

Thiara Ramirez, 3-night trip
Verified Expedia guest review

10/10 Exceptional

So relaxing
The room was absolutely beautiful and walked right to the pool. Was like 15 min from the beach in taxi. But the area is so calm
Yessenia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The views of the pool were amazing
Desiree Li, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel with very comfortable beds.
Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there. Breakfast was good too. The staff is also friendly and even printed out documents for us, that we needed. There was not much sun at the pool, but that is the only slightly negative part I can think of and that the area around it was a little confusing to navigate, at least for us.
Nicole, 3-night trip
Verified Hotels.com guest review