No word can describe this hotel but AMAZING! Every thing during our week stay was just perfect.
It started with a great welcoming in the reception, they upgraded our room to a premium room which was so nice and spacious. The bed was huge (king size) and very comfortable with a pillow menu !!! Breakfast was lovely and very tasty (including the variety from the menu). The hotel is perfectly located in the middle of Madrid, a walking distance to all main attractions, but in a quiet street.
But above all there was the staff - each one of them was so kind, welcoming and helpful, especially Joaquin, the concierge, which was so patient and recommended places, restaurants, bars and everything else we asked and his recommendations were wonderful.
We will definitely return to Madrid and for sure choose again Gran Hotel Inglés.