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BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

3.5 star property
Hotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

Beach nearby, white sand, beach cabanas
Beach nearby, white sand, beach cabanas
Premium Room, Ocean View | View from room
Point of interest
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Beach cabanas
  • Free beach club nearby
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar
The price is NZ$102
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View

Premium Room, Ocean View

Highlights

Deck/patio
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
Minibar
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Terrace/patio

Illusion Boutique Hotel By BFH

Pool
Free breakfast
Free WiFi
Air conditioning
7.8 out of 10, Good, (764)
The price is NZ$122
includes taxes & fees
25 Nov - 26 Nov
Illusion Boutique Hotel By BFH
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About the area

Map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.3 km
  • Xcaret Eco Theme Park - 13 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 8:00 AM and noon. Other features include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
  • This property's beach club is 600 yards (550 metres) away.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Free beach club nearby
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach cabanas (surcharge)
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 90
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen
Moon Dreams Playa del Carmen
Collection O Illusion Express
Illusion Xpress by Xperience Hotels
Illusion Express by Xperience Hotels
BFH ATTRACTION Deluxe Hotel Centro Playa del Carmen
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen Hotel

Frequently asked questions

Does BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen offer free cancellation for a full refund?
Yes, BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen?
Sorry, there's no on-site parking at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen.
What are the check-in and check-out times at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen and nearby?
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen has an outdoor pool and beach cabanas.
What's the area around BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen like?
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen is in Downtown Playa del Carmen, a short 7-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida.

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Fraude financiero hotelero BFH ATTRACTION
No respetaron la reserva, nos cambiaron a un hotel con menos servicios y de menos calidad. Los diferentes empleados que nos atendieron alegaron muchas y variadas justificaciones tales como: -colapsaron sus Aires acondicionados -se vendieron mas reservas que su capacidad -aceptaron un grupo de 30 personas y no respetaron las reservaciones previas. Al final es un fraude financiero: es un modus operandi. Venden las reservas a un precio. Al llegar te mandan a un hotel de menos precio y se quedan con la diferencia a favor, y vuelven a ofertar sus habitaciones a un precio mayor. Y a los que llegan buscando hospedarse en ultimo momento, les disparan el precio de sus habitaciones y siguen moviendo los que ya reservaron. Es un fraude, porque incluso cambian de nombre al Hotel, y cambian de teléfonos.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Dom, 2-night trip
Verified Expedia guest review

4/10 Fair

No hot water
Raul, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hotel.
Dom, 9-night trip
Verified Expedia guest review

2/10 Poor

Expedia showed that the deluxe room would have an ocean view but it did not have an ocean view. Besides that towels or not white rather they were yellow.
Saad, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Wifi never was avaliable, concierge doesnt give solutions to muy questions
Martin, 2-night trip
Verified Expedia guest review

6/10 Good

Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
Michael, 1-night romance trip
Verified Expedia guest review

8/10 Very good

It was a nice hotel, could have used more hot water had to take cold showers half of the week. I also got a few drops of blood on a towel (pimple broke after showering and I didn’t noticed) and was charged 100 pesos for it. Also if you want a blanket you need to ask for one. We thought they only gave sheets and only found out the day before leaving we could ask for blankets, we did ask but seems the cleaning lady forget and therefore never got any. Staff and were friendly. The breakfast was included as indicated however it was about 2 blocks away in another building, please also know only coffee, tea, juice, toast and game are included anything else needs to be paid for.
Mélissa, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location. Very close to the beach , both ADO bus stations , close to Walmart and the 5th ave. Its a place to sleep , don't expect who nows what. The rooms on the pictures look much bigger then in the reality. Staff at the front desk speaks english. Street gets noisy with music at night but hey its a Mexico. Good ,safe location.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

For a budget hotel, I thought it was great. The safe was new and worked well, the shower was good, and the mini-fridge proved essential. It was an easy walk everywhere I needed to go. The best thing about it, though, was the included breakfast!! It's not at the hotel but at a restaurant just around the corner, and it was wonderful to start each day with a real Mexican breakfast - coffee and a rotating menu that was more than I expected.
Merwie, 6-night family trip
Verified Expedia guest review

4/10 Fair

I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
MASOUMEH, 5-night family trip
Verified Expedia guest review

4/10 Fair

This hotel looks more like a hostel and doesn't match the photos you see. Don't let them dupe you like they did me. The property does not feel safe. The rooms are very small. They gave us 2 twin beds for 3 people and that's their version of "double beds". Not sure how this property has the rating it does on Expedia, makes me believe that there are false ratings being added to boost it's appeal.
Jovana, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

My wife and I checked in to BFH Hotel on Tuesday February 20. Our plan was to stay from the 20th - 23rd, however, we only stayed two nights, because on the second night, the guys across the hall from us were very loud and woke us up two nights in a row. They were yelling, cursing, fighting outside in the hall way in front of our door. This scared my wife, and wanted to leave that night at 1:00am. I told her that we would leave tomorrow morning. Although we had paid for three nights, we only stayed for two night, because we felt it was unsafe to stay at your hotel. Plus, there were no phones to call the front desk, and my wife did not feel safe for me to step out the front and leave her alone in the room. Furthermore, we requested two more pillows and a blanket, but were told you didn't have any extra pillows or blanket for us. We also asked for towels and were told we cold only get towels every two days. Finally,I reserved at your hotel, because your online website shows that you serve breakfast, yet there was not breakfast or coffee. On the day when day we checked out, the font desk guy said sorry we don't offer refunds. This is unfortunate! You hotel is nice but needs needs a lot of services for clients, such as towels daily, phones in the room, breakfast service as advertised extra pillows and at least one blanket on the bed to stay warm. Unfortunately, we cannot recommend you hotel and will share this information and review with Travelocity and social media,
NICK, 3-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great place near everything
Adriana, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Towels were only available every 3 days, the shower was never clean, we had to complain to get the room clean, etc.
Salvador, 7-night romance trip
Verified Expedia guest review

2/10 Poor

There was usually no water at all. So no showers or using the toilet. Very noisy hotel. Staff starts making noise at 7am waking people up and not to mention the people who stay theyre! Only 2 towels per room. Not at all a 4 star. More like. 2.
Dave, 7-night romance trip
Verified Expedia guest review

6/10 Good

Shower was cold and ac didnt really work but it was clean and nice
Zachary, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice and affordable place to stay.
hannah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

8/10 Very good

This property was decent across the board. I will say that it was clean, and did have great views from the rooftop. Their pictures and description are very misleading. The beach is multiple blocks away. Easily a 15 min walk at least, thru very crowded areas. For restaurants and clubs, your only a couple blocks away. I definitely recommend parking on the rooftop parking garage, around the corner. Much cheaper than parking on the street and your car will be safe.
Aubree, 1-night romance trip
Verified Expedia guest review

8/10 Very good

timothy, 4-night trip
Verified Expedia guest review

2/10 Poor

Location is perfect, but the hotel is noisy, smell bad and in 5 days they never got my towels changed and did not clean my room. The breakfast is another location and it is a joke.
Valeria Alexandra, 5-night trip
Verified Expedia guest review

4/10 Fair

When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
Bruce, 12-night trip
Verified Expedia guest review

10/10 Exceptional

El hotel muy comodo , limpio y todo el personal muy amable!!!
cesar, 3-night trip
Verified Expedia guest review

2/10 Poor

Las fotos que publican se ven muy lindas comparado con la realidad, es sucio, tiene olor feo, los baños de las habitaciones no parece que los lavaran pues huelen a orines, la cama con un colchón super duro, el control remoto de la TV no funcionó, durante nuestra estadía no hubo agua ni para bañarse, mucho menos para beber, mucho ruido de taladro y música hasta altas horas de la noche, el administrador no gestiona ni resuelve y tiene una actitud pésima. No lo recomiendo.
Fernanda, 4-night romance trip
Verified Expedia guest review