San Francisco International Airport (SFO) - 36 min drive
Concord, CA (CCR-Buchanan Field) - 37 min drive
Oakland, CA (OAK-Oakland Intl.) - 46 min drive
San Francisco Station - 6 min drive
Bayshore Station - 13 min drive
Berkeley Station - 18 min drive
Hyde St & Lombard St Stop - 6 min walk
Hyde St & Chestnut St Stop - 7 min walk
Hyde St & Greenwich St Stop - 7 min walk
Restaurants
Saint Frank - 7 min walk
Philz Coffee - 8 min walk
Black Horse London Pub - 4 min walk
Roam Artisan Burgers - 9 min walk
First Cup - 2 min walk
About this property
Comfort Inn by the Bay
When you stay at Comfort Inn by the Bay, you'll be in a great location, within a short 10-minute walk of Lombard Street and Ghirardelli Square. Guests looking to stay active can experience the nearby hiking/biking trails, kayaking and parasailing, and free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Pier 39 and Alcatraz Island are a short five-minute drive away. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Hyde St & Lombard St Stop is 6 minutes and Hyde St & Chestnut St Stop is 7 minutes.
Languages
Chinese (Mandarin), English, Filipino, Spanish
At a glance
Hotel size
138 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 30.00 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Windsurfing nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 102
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Shower/bath combination
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Safes in guest rooms can be used for USD 1.75 per day
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Parking
Self-parking costs USD 30.00 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco
Frequently asked questions
Does Comfort Inn by the Bay offer free cancellation for a full refund?
Yes, Comfort Inn by the Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn by the Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn by the Bay?
Yes. Self-parking costs USD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Comfort Inn by the Bay?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Comfort Inn by the Bay?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (24-min drive) is nearby.
What is there to do at Comfort Inn by the Bay and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
What's the area around Comfort Inn by the Bay like?
Comfort Inn by the Bay is a short 6-minute walk from Hyde St & Lombard St Stop and 7 minutes' walk from Lombard Street. Travellers say that the hotel is in a great location.
Comfort Inn by the Bay Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
3 February 2025
Banita
Banita, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Holiday weekend stay
When we arrived the parking garage was gated and tight, but fine. The front desk let us know to unload before going to our parking spot because the elevator didnt go past the first level of the parking garage. We stayed on the 4th floor and the room was a little stuffy and musty, but that went away after letting the A/C run. The room did not have a microwave or fridge but did have an ice machine in the hall way. From our room you could hear all the cars passing by and people talking and the elevator but for us it was fine. The area seemed safe and we walked from the hotel to the peirs and back in the day and night. The front desk customer service was always nice, check in and out was easy and fast. Overall we would book again for the price and location it was a great stay!
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 January 2025
Jeremy
Jeremy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
roman carlos
roman carlos, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Pedro
Pedro, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
3 January 2025
Awful. The truth
So I was staying for 2 nights for a trip to San Francisco I got a queen bed room with view. First off I tried to get room before check and get an early check in however I was told it was unavailable. However my friend that had the exact same room and booked after I did was able to get early check in. I tried right before and after and nothing.
They did not give daily towels or anything in the morning they said I’d have to go to the front desk.
The room had dirty pillows and the bathroom light did not work at all. The windows were filthy and the ac/ hot air did not work. The lights near the bed flicked from time to time and the shower was not stocked and was dirty. Very bad experience.
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Clean and Quiet Stay
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
30 December 2024
Sreekumar
Sreekumar, 6-night trip
Verified Hotels.com guest review
2/10 Poor
13 December 2024
giovanni a
giovanni a, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Aubrey
Aubrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
A great value stay
We stayed there to visit our daughter, who lives nearby. Enjoyed having a good desk, nice bay view. The breakfast was not bad, and all staff were helpful and friendly. It was nice to have pizza, sandwiches, coffee all across the street.
James
James, 9-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
RUDY
RUDY, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Bradley
Bradley, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Decent stay
V comfy bed, would sleep in again. Nothing fancy but would return to this hotel. Parking was very expensive and the parking garage was comically tiny and hard to navigate. Hotel location was good. Front desk staff was nice. Included breakfast was decent. Elevator was so incredibly slow it was more efficient to take the seven flights of stairs.
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Room was spacious and clean
james
james, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Great stay for golden gate half marathon!
Julie
Julie, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 October 2024
good stay , wish parking wasnt much of a hassle
Christian
Christian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Satisfied visitor
Friendly staff. Clean room. Good location. Close to the wharf and Golden Gate Bridge.
Ryan
Ryan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Perfect location. Good breakfast the room was clean and beds are comfy Thank you
Sikiu
Sikiu, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Very nice place next to beach with a good breakfast and very nice staff in the dining room shuttle to casino swimming pool and Hot tub was clean very good place to stay very nice staff the staff was very friendly and courteous
Nick
Nick, 1-night family trip
Verified Expedia guest review
4/10 Fair
25 October 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Joana
Joana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
I always liked this property.
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
Buena
Buena, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
The service was great, we got an upgrade and had a beautiful view of the Golden Gate Bridge