Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with spa, near U.S. Embassy

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
Terrace/patio
Exterior
Premium bedding, down duvets, minibar, in-room safe
Staircase

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Non-smoking
  • Spa
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • 6 meeting rooms
  • Airport shuttle
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is NZ$717
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 31 of 31 rooms

Presidential Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Red Level Room (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Level 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Premium Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed

Premium Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed

Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 5
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Penthouse Suite Red Level

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Red Level Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Red Level Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premium

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Family Grand Supreme

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 90 sq m
  • Sleeps 5
  • 1 King Bed

Gran Premium with Jacuzzi Red Level Lounge Access

Highlights

Furnished balcony
Soundproofed
Private hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Supreme

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Redlevel One Bedroom Master Suite with Terrace

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Redlevel One Bedroom Master Suite with Terrace (2+2)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About the area

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 15 min walk - 1.3 km
  • Prado Museum - 18 min walk - 1.6 km
  • El Retiro Park - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.5 km
  • Plaza Mayor - 5 min drive - 3.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World puts you in a great location, within a 15-minute walk of Gran Via and Puerta de Alcalá. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Colon Station is 4 minutes and Serrano Station is 5 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 188 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 40.00 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 37-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.

Dining

Fenix Cocktail Bar – This cocktail bar specialises in Mediterranean cuisine. Open daily.
"Aduana" Restaurant – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 40.00 per day

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
Yes. Self-parking costs EUR 40.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
Yes, an airport shuttle is available. The charge is EUR 105 per vehicle one way.
What are the check-in and check-out times at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
No, this hotel doesn't have a casino, but Casino de Madrid (19-min walk) and Casino Gran Via (19-min walk) are both nearby.
What is there to do at Hotel Fenix Gran Meliá - The Leading Hotels of the World and nearby?
Hotel Fenix Gran Meliá - The Leading Hotels of the World has a spa and a health club.
Are there restaurants at or near Hotel Fenix Gran Meliá - The Leading Hotels of the World ?
Yes, there's an on-site restaurant that offers al fresco dining and Mediterranean cuisine.
Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Fenix Gran Meliá - The Leading Hotels of the World like?
Hotel Fenix Gran Meliá - The Leading Hotels of the World is a short 4-minute walk from Colon Station and 15 minutes' walk from Gran Via. Travellers say that the hotel is in a great location.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Nice Hotel.
beautifully kept, very well located, will definitely stay again. Breakfast really good.
Ed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!
Mary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent.
Moi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic old world charm in a beautiful and centrally located neighborhood close to multiple major attractions.
Larry, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Carmen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.
Ryun, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the hotel. Location, everything
Rafael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel Fenix Gran Meliá Is Your Home in Madrid
Excellent small hotel. Front desk staff very friendly and helpful. Front door staff also great and helpful with taxis and directions. Highly recommended.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ljubisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and excellent hotel always. The best service and great staff
Luis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, been there many times and never disappointed on any detail.
Felipe, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claudia María, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is nicely situated in the Salamanca district, , shopping is just around the corner, there are nice restaurants close by,very elegant area to walk around,well recommended to stay in this hotel. Breakfast is not excepitional and pricy for what they serve.
AYSAR, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Mariam, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ana, 2-night trip
Verified Expedia guest review

8/10 Very good

Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Saade, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient, friendly staff, rooms are nice size
Leanna, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Maria Esther, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel close to everything but quiet and refined!
Susan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and nice
Moises, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ana, 1-night trip
Verified Expedia guest review