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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Premium Suite, 1 Bedroom, Oceanfront (Master)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$558
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Pool
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Free parking
Free WiFi
8.8 out of 10, Excellent, (1276)
The price is NZ$866
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 287 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Rooftop pool
  • Bike parking
  • Full-service spa
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travellers say that the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great trip. Staff very friendly
Alfredo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ignatius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superfantastic
Very nice Everything more than i expected
JOSE, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Katrice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing facilities, very limited service.
The hotel is very nice. Pools, restaurantes, rooms and specially location. The only 2 downsides are: A very very limited selection of drinks on the all inclusive. and the lack of friendlyness of several people on the staff. Not all of them of course, but they don't have a very good service culture.
Carlos Manuel, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay
Great stay and great service - beautiful location
Wayne, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved this place. It was phenomenal.
Michael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Sandra Kay, 11-night trip
Verified Travelocity guest review

10/10 Exceptional

Amaris, 5-night trip
Verified Expedia guest review

6/10 Good

I liked how clean and nice the entire staff were. I did not like how there was no beach area and the smell throughout the property.
Ashley Moore, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s not fancy but it looks nicer than the picture, we like the resort a lot.
Jason, 4-night family trip
Verified Expedia guest review

8/10 Very good

I love that the shopping center was minutes away from the hotel! The hotel was very good all around. I would highly recommend the Mexican restaurant in the hotel if you dont want to eat outside the hotel (i would say its the best one out of the 4). The hotel had daily activites that would bring guest together and make the stay more entertaining. Some downsides... the hotel beach had a lot of rocks in the water making unbearable to walk, so you had to walk about 3 minutes to get to an all sand beach. They also now charge $10 USD each time you order room service. My one complaint is the miscommunication between the staff and room service. I ordered room service 1 night and they stated they do not serve drinks. I went down to the front desk and asked how i could get more soda in my fridge and they said you would have to go through room service (meaning they would charge you $10). But once i asked room service, they stated they do not give out drinks. We were out of luck when the room service came. The front desk did not help us resolve this issue. Overall, i would rate this hotel 8/10
Madeleine McKenna, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The food was not great. Close to town. Walking distance to shopping. Lots of police presence. It says a two minute walk to the beach...not a good beach. We walked about 10-15 minutes to the good beach.
Tasha C, 5-night romance trip
Verified Expedia guest review

2/10 Poor

I got charged full price for my spouse
Esoterica, 3-night romance trip
Verified Expedia guest review

6/10 Good

Very boring resort. Food terrible most workers don’t smile or interact with customers. Beach all rocks and stinky brown water. Area very walkable nice beach just across pier
Nicole, 5-night romance trip
Verified Expedia guest review

6/10 Good

We opted to upgrade our room to oceanfront. The room was in the very end and because of the way the building was shaped. Our oceanfront was pointed at an old crappy break wall that was not very refreshing to look at. It was a total waste of $250 U.S. dollars
Chad, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ultra clean, staff was amazing, beautiful pools
Robert John, 6-night trip
Verified Expedia guest review

6/10 Good

The rooms are very spacious and the pool side facilities are great. The access to the beach is a big plus. The towels, showering facilities and bed linen are of good quality. However, the bed was not too comfortable. The bar services, pool activities and evening entertainment were very good. The food was delicious but the presentation can be improved. We were there on honeymoon and we paid for an upgrade to a pool/sea facing room. We somehow expected this to be a complementary upgrade but paid since they indicated that it was not possible. We had a big issue with parking our rented car since the facility does not have parking spaces and we could not get coins to pay for the parking. The police almost confiscated our vehicle but the hotel management did very little to help. We spent a significant amount of time looking for coins everyday to pay for the parking which stole time that we should have spent enjoying our honeymoon. We feel that the management should urgently address this issue to make their customers stay more comfortable. The front office desk staff acted like they did not care throughout which really surprised us. On our second last day, we wrote a formal complaint to hotel management. Rosario, a manager, tried very much to address our coins issue. That night, we received special treatment during dinner and our room was decorated. While we appreciated her gesture, we feel that the special treatment should have been accorded to us from the beginning.
Irene, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed the excellent hospitality! Customer Service was primo! The staff is so friendly And accommodating that it makes for a very pleasant stay.
Mireille, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Zenzi, 4-night trip
Verified Expedia guest review

8/10 Very good

I love the hotel
Haydee, 3-night trip with friends
Verified Expedia guest review