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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Escape to an adults-only haven where you can bask in sun-kissed bliss on white sand beaches and experience rooftop relaxation.

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Spa
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is NZ$588
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, 1,303 reviews
The price is NZ$724
includes taxes & fees
4 Feb - 5 Feb
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Rooftop pool
  • Bike parking
  • Full-service spa
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?

On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, there are 6 on-site restaurants, featuring international cuisine.

What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travellers say that the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

NAMHEE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel in good location
Nice Hotel in a very good location - most of the staff is very friendly, except the senior guys in the reception! Food is general good with a lot of choices The hotel is located on the beach, but there’s not a good sandy beach on the spot One advice: If you book a room with partial sea view, the only view you get from the room is a noisy parking spot / road (attached photo) If you lean out from the balcony you may see a glint of the sea, but I paid for a ROOM with partial sea view which I didn’t get. We complained but it was just ignored in a very arrogant tone! Thanks to Miquel for the dinner last night, unfortunately it was too late!
Kari-Anne Buer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna-Clara, 3-night trip
Verified Hotels.com guest review

6/10 Good

Christmas in Mexico
Showed up around 9:58pm. All restaurants in hotel closed at 10:00. All bars closed at 11:00pm. Ordered room service and was not pleased by nachos or pepperoni pizza...not sure how its possible to mess those up. Elevator was broken...lugged luggage up stairs. Place was probably great for younger, party people who dont want to spend a ton.
daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great trip. Staff very friendly
Alfredo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ignatius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superfantastic
Very nice Everything more than i expected
JOSE, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our week here! The resort was very clean, comfy bed and the staff was very friendly.There was a variety of tasty food choices, including vegetarian on buffet, and 3 restaurants.The beach on propery was small, but pool very nice with bar and food. Besides, larger beach only 5 minutes walking distance.La Quinta Avenida is also within walking distance of property.We will definitely be back!
Marci, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding service and food. Best food for all inclusive in 20 years. Location to 5th avenue was great we went downtown everyday. Even if just for a 30 minute walk
Fred, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Property is clean and the staff were all amazing!
Remchile, 4-night family trip
Verified Expedia guest review

8/10 Very good

Relaxing, great food and fun.
Matthew, 5-night romance trip
Verified Expedia guest review

6/10 Good

Shakira, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sergio Barban, 5-night trip
Verified Expedia guest review

8/10 Very good

The staff are absolutely amazing. They will accommodate you as much as they can. All of them are very friendly and respectful. The food was a hit or miss. More misses than hits but there were plenty of options. I would recommend to put a bite size portion of anything that looks appetizing before loading your plate
edwin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Yazmin, 2-night trip
Verified Orbitz guest review

6/10 Good

Fairly basic for a resort-everyone was nice. Food was so/so 5th Ave cool prime real estate as resort is steps away. I like my privacy and prefer my room isn’t cleaned for short 3 day stays. I put the DND sign on my door and day 2 of my trip there was an incident where security came into my room to see if I was safe or nothing crazy was going on. They said the knocked but I was on my balcony and didn’t hear. Needless to say it was innocent but didn’t make me feel very comfortable. Really put a damper on my stay.
Noel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My only complaint would be that there's no smoking anywhere on the resort, and alot of the exterior access is gated off, so you may have to walk 400 meters for a dart, rather than 50, if gates were open.
Kevin, 7-night trip
Verified Expedia guest review

8/10 Very good

Excellent staff service overall.
Irwin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff are awesome
Sandra Teresa, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would definitely recommend and use this property again. Everyone was very nice, always smiling and willing to help you. The food was great as well.
Eddy, 2-night family trip
Verified Expedia guest review

8/10 Very good

The Property is old and in need of updating. The Pool has way too much chlorine in it.
Jay Christopher, 6-night romance trip
Verified Expedia guest review