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Hotel & Spa Hacienda Panoaya

3.5 star property
Amecameca hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Exterior
Superior Room
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Double Room | Bathroom sink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Non-smoking
  • Free parking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Sauna
  • Children's pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Picnic area
  • Luggage storage
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is NZ$181
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Fireplace
Private hot tub
Heating
Free cots/infant beds
LCD TV
Down duvet
Private bathroom
Designer toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

Cabañas Elsa María

Pool
Free breakfast
Free parking
Free WiFi
10.0 out of 10, Exceptional, (1)
Cabañas Elsa María
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About the area

Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900

What's nearby

  • Hacienda Panoaya - 1 min walk - 0.1 km
  • Sacromonte National Park - 18 min walk - 1.5 km
  • Paso de Cortes - 25 min drive - 27.6 km
  • Iztaccíhuatl-Popocatépetl National Park - 28 min drive - 29.1 km
  • Iztaccihuatl Trailhead - 40 min drive - 34.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 84 min drive

Restaurants

  • ‪Mercado de Amecameca - ‬3 min drive
  • ‪Hacienda Panoaya - ‬1 min walk
  • ‪Café, Panes y Pasteles de Tenango - ‬2 min drive
  • ‪La Nueva - ‬19 min walk
  • ‪El Castillo de los Venados - ‬4 min walk

About this property

Hotel & Spa Hacienda Panoaya

Enjoy your visit to Amecameca with a stay at Hotel & Spa Hacienda Panoaya. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include an indoor pool, a sauna and a children's pool.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–12:30 PM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Travelling with children

  • Children's pool
  • Playground

What to do

  • Zip-lining nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Mosquito nets
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Is there a pool at Hotel & Spa Hacienda Panoaya?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel & Spa Hacienda Panoaya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel & Spa Hacienda Panoaya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel & Spa Hacienda Panoaya?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Hotel & Spa Hacienda Panoaya and nearby?
Have fun during the warmer months with activities nearby such as zip-lining. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel & Spa Hacienda Panoaya also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Hotel & Spa Hacienda Panoaya?
Yes, there's an on-site restaurant.
What's the area around Hotel & Spa Hacienda Panoaya like?
Hotel & Spa Hacienda Panoaya is a short 1-minute walk from Hacienda Panoaya and 18 minutes' walk from Sacromonte National Park.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

.
Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje. Saludos
Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noemi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to bring kids!
Sara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Sarah, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Ligia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay
Jesus, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Olivia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Kerri, 1-night family trip
Verified Expedia guest review

8/10 Very good

ADRIANA, 1-night trip
Verified Hotels.com guest review

6/10 Good

María del Rocío, 2-night trip
Verified Hotels.com guest review

6/10 Good

gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Vasthy Azul, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Wilber, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amellalli, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location next to the Park/Zoo/Museum is excellent.
2-night family trip
Verified Expedia guest review

8/10 Very good

El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Brian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Armando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARIANA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip! And those “Chiles en Nogada” to die for !!!
Alejandro, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender. Nao tem ar condicionado, nem ventilador. Quarto muito quente. Nao tem frigobar
kleber m, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superbe environnement
mireille, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olga, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marlene, 1-night trip
Verified Hotels.com guest review