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Hotel El Convento

4.5 star property
Luxury hotel with outdoor pool, near Catedral Basilica Menor de San Juan Bautista

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds
Daily cooked-to-order breakfast for a fee
Reception
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • Room service
  • In-room childcare
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$687
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hotel Rumbao, a Tribute Portfolio Hotel

Pool
Pet-friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (610)
The price is NZ$554
includes taxes & fees
5 Jan - 6 January 2025
Hotel Rumbao, a Tribute Portfolio Hotel
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About the area

Map
100 Cristo St, San Juan, 00901

What's nearby

  • San Juan Gate - 3 min walk
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

When you stay at Hotel El Convento, you'll be a short five-minute drive from Port of San Juan and Pan American Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Patio del Nispero – On-site restaurant.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Does Hotel El Convento offer free cancellation for a full refund?
Yes, Hotel El Convento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Convento?
Yes, there's an outdoor pool.
Are pets allowed at Hotel El Convento?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Convento?
Sorry, there's no on-site parking at Hotel El Convento.
What are the check-in and check-out times at Hotel El Convento?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel El Convento?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Hotel El Convento and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Hotel El Convento?
Yes, there's an on-site restaurant, Patio del Nispero.
What's the area around Hotel El Convento like?
Hotel El Convento is a short 9-minute walk from Port of San Juan and 3 minutes' walk from San Juan Gate. Travellers say that the area is walkable and good for shopping.

Hotel El Convento Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Carmen Gladys, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous Property
Gorgeous hotel, would love to stay there again! The room was very comfortable and well appointed. We ate in the hotel restaurant and the food was delicious! A nice touch was the bottle of wine welcoming us to Puerto Rico. They also had a wine and cheese happy hour.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Great service, lovely room. Chocolates on the pillow for turndown service. Excellent pins coladas at the bar! Very comfortable beds!
Sandra, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tourist on family trip
The staff was super helpful and responsive. There a few issues with our room which immediately addressed and fixed. This is the best service I have ever experienced in a hotel. I highly recommend this hotel.
Alan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Stay
The location was perfect - right in the heart of Old San Juan. The history associated with this hotel was so interesting! They offered an historic tour of the facility, along with wine and cheese each evening. The restaurant was great! The staff was so kind. Our only complaint was that we couldn't quite get the air conditioner to a comfortable temperature.
Jane, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and magical coutyard.
The hotel is gorgeous! Service was a bit inconsistent especially with housekeeping. There is construction going on, and final day was especially bad. I do not recall having any forewarning of noise,
thoretta, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Orlando, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

SARAH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is in front of the cathedral of San Juan Bautista. It maintains its antiquity being a previous convent at the same time providing modern comforts. One can walk almost everywhere. I recommend the restaurant in the hotel. The food is good. You’ll find the amenities provided by a four star hotel. The staff are very nice and professional.
imelda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved my stay here, beautiful service, room with a view and restaurant. I loved being in old San Juan. This is a special hotel. A home from home. Huge thank you to the staff.
Lindsay, 2-night trip
Verified Expedia guest review

6/10 Good

Property is very nice but the shower had no body soap in the dispenser and very little or no conditioner When I called the front desk they said they had nobody from housekeeping on premises to refill the dispenser
Oded, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimberley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lucero, 1-night trip
Verified Expedia guest review

2/10 Poor

Brittney, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eliud, 5-night trip
Verified Expedia guest review

6/10 Good

The property is nice and located in a great area but this is not a luxury hotel or experience at all. We were given a room on the top floor and the elevator was broken the whole time we were there. We also had to carry our own suitcases up the stairs. Lastly, part of why I booked this hotel was because it had a gym but it was not air conditioned and there were no wipes to wipe down equipment. Even when I asked for them, they were never brought down which is disgusting. I wouldn’t stay there again.
Jordana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Frederick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Xiaogui, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and lovely historic building
Location was perfect and renovation of this lovely historic building (was a convent years ago) in to a hotel was nicely done. Room was spacious and comfortable with a great view out over the church square.
Keely, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, historic stay! Most comfortable beds I’ve ever slept in, free wine and cheese for all guests, perfect location for the best spots in Old San Juan, wonderful friendly staff. Def recommend!
Janice, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and responsive when we made requests. The hotel is located in a very convenient location and the best part of the Viejo San Juan. The beds and pillows are comfortable and the room is well suited for a good night sleep. Josantonio the office manager was excellent and provided incredible service!
Natalia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent restoration of historic property.
Janet K, 2-night trip
Verified Expedia guest review