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Park Royal Beach Cancun

3.5 star property
All-inclusive beachfront hotel with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Royal Beach Cancun

Kayaking
2 outdoor pools, pool umbrellas, pool loungers
Rooftop terrace
Family Suite with Terrace
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Gym
  • Pool
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Swim-up bar
  • Massage/treatment rooms
Feel at home
  • Supervised childcare
  • Children's pool
  • Children's club
  • Playground on-site
  • Cable/satellite TV service
  • Garden
The price is NZ$523
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Free bottled water
Cable/satellite channels
Laptop workspace
  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Blackout curtains
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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7.8 out of 10, Good, (2645)
The price is NZ$379
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
Cancun, QROO

What's nearby

  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 6 min walk - 0.6 km
  • Marlin Beach - 15 min walk - 1.3 km
  • Chac Mool Beach - 4 min drive - 2.6 km
  • Cancun Convention Center - 5 min drive - 3.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

Park Royal Beach Cancun offers a private beach where you can get a beach massage or play volleyball, plus you'll be within a five-minute walk of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in hot stone massages at the spa. La Veranda, one of 4 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this all-inclusive hotel include 2 poolside bars, a fitness centre and a sauna. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transport to off-site activities

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 155 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare
  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Water dispenser
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.

Dining

La Veranda – This poolside buffet restaurant serves breakfast, lunch and dinner.
El Pescador – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Andiamo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Ekinox – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: USD 6 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Park Royal Beach Cancun offer free cancellation for a full refund?
Yes, Park Royal Beach Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Royal Beach Cancun?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Park Royal Beach Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Park Royal Beach Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Park Royal Beach Cancun?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Park Royal Beach Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Park Royal Beach Cancun and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Park Royal Beach Cancun also has 2 poolside bars, 3 bars and a private beach, as well as a sauna, a fitness centre and a garden.
Are there restaurants at or near Park Royal Beach Cancun?
Yes, there are 4 on-site restaurants, featuring seafood, garden views and poolside dining.
What's the area around Park Royal Beach Cancun like?
Park Royal Beach Cancun is a short 3-minute walk from La Isla Shopping Mall and 9 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the hotel is in a great location.

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Central location in hotelera zone. Across the street from La Isla shopping center. The majority of the guests are families. Temperature in the rooms could be a little cooler. We asked but never had someone come by. Had a good time none the essentials
1-night trip
Verified Hotels.com guest review

4/10 Fair

michelle, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s our pleasure for couples of days in staying at this hotel.we never have any dull moment.everything was great.
efren manuel, 4-night trip with friends
Verified Orbitz guest review

8/10 Very good

staff friendly did last minute booking caused i had a layover flight but everything went better than i expected
israel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good location ocean front. I dont like seen too many people drinking in the pool, in my opinión its ok to enjoying drinking in the pool but people need to urinate in the assigned restrooms. Also the hotel provide a free tour in a van but the driver returned my wife and I ti the hotel because we did not t buy at the malls or stores they took us.
Salvador, 4-night trip
Verified Orbitz guest review

8/10 Very good

10/10 so much fun & great customer service very poor food options
stasha, 3-night trip
Verified Expedia guest review

8/10 Very good

Brenda Isabel, 4-night trip
Verified Expedia guest review

8/10 Very good

Juan Carlos Tenorio, 5-night trip
Verified Expedia guest review

6/10 Good

Shortage of staff . can you imagine only 1 person bar attender serving 1000 guests by himself I believe hotel did that in purpose to reduce drinks going out
Yasser, 5-night trip
Verified Expedia guest review

8/10 Very good

Our stay at the hotel was good. Excellent food and customer service. The only thing we didn't like was that the hotel was noisy. While in our room we would hear guests speaking loudly in the hallway as if they were in our bedroom. We would even hear the guests in the room next to ours.
Kureesa, 4-night trip
Verified Expedia guest review

8/10 Very good

Carolina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This resort was extremely beautiful! All the staff were friendly and accommodating. Not a party resort, but very relaxing. 10/10 would recommend to anyone.
Genelle, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Horrible service, nobody speaks English to understand you. Cockroaches were in my room. Our mini refrigerator was broken, the air conditioner was broken, it smelled like mildew, the staff were ok. The food was awful. The staff pressure you into doing a tour and presentation for their beach club and lie and say it’s only an hour and half which ends up being about 3-4 hours. Do not waste your money at this place. We felt very discriminated against misunderstood and singled out when it came to service.
Bryannah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was nice the room the food the young lady that helped us was excellent she was the concierge for expedia her name was Rebeca Gonzalez very helpful very nice
Rafael, 1-night family trip
Verified Expedia guest review

6/10 Good

Could be better maintained
Gabriela Karina Romo, 7-night trip
Verified Expedia guest review

2/10 Poor

The food was absolutely horrible, the application to reserve the restaurant never worked for us so we were unable to book the restaurant and so we had to eat at the Buffett where food would run out or it tasted horrible. The room was never cleaned unless I asked them 3 times to clean. The room had roaches and the desk at check in had bugs crawling all over it.
Jocelyne, 4-night family trip
Verified Travelocity guest review

4/10 Fair

No good resort
Resorts in a good location but needs to get better food on all their 3-restaurants We ended having dinner out most every night since 2-of our family members got sick with their food. Need better quality with food. Also there’s an adult pool and there were always kids in the adult pool and no one come around to supervise unless adults complained
wanda, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Griselda, 4-night family trip
Verified Expedia guest review

8/10 Very good

It’s our first time to visit Cancun Mexico and we chose to stay for 6 days in an All-Inclusive package at Park Royal Cancun. It was great and family friendly! However, couple of things: 1) elevator - the hotel has only 2. The buttons were sometimes non responsive. You had to press the number #4 (for example) few times for it to actually work. Also elevator’s crowded around lunch/dinner time and has long wait times. One time we chose to take the stairs but apparently it’s being renovated (painted on the 3rd floor). There was no sign at PB level and our slippers along with other guests, who chose to take the stairs too, got stuck on the wet paint on the floor. 2) ice - not available on our floor due to machine being maintained. We went to the 3rd floor via emergency stairs - it was flooded and the ice machine wasn’t working neither. 3) air conditioning in our room - just fan mode not really cooling the room. We had called the front desk to ask for a fan/bentilador but they sent in a person to look into it. He checked it and said he’ll come back but never did. So we just had to work on whatever the room has. My kids and husband were all sweaty at night. 4) toilet flush - every time we flush it has this whistling, long and accelerating sound… it’s annoyingly alarming as if something is about to explode. It must have been the water filling in the tank but we’re unsure - we didn’t bother to call the front desk coz nothing happened when we did about the airconditioning.
Diana Malahay, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

I really liked that they take you to the airport without cost . It’s close to the beach I went with my family for one week and it’s great if you just want to chill I really liked that the hotel brings souvenirs little shops their usually a little cheaper than other places they also have a lot of activities during the week and live music they also have Cancun letters with a beautiful view of the ocean
Jocelyn, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Mario the bartender was great. Add was great she made some good omelettes. Gregorio took good care of us.
Raul Alejandro, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Starting with concierge Erick from Expedia and Karla from Park Royal Beach Cancun, they were very vague with out check in very little information about the Expedia perks at the resort. Very unprofessional very rude when asked to help around the resort. The hostess from two of the 3 restaurants was very rude and arrogant when speaking to me and my family his name was Rodrigo. Then on our last night I at the hotel a young lady came to the door on behave of concierge, Expedia to say good bye and let know that we have some of the spa privileges just for being expida members I was not told on the day that I arrived. Later that night we left our go pro by accident at the Frida restaurant and when asked Front Desk if anyone turned in a GoPro and guy named Victor a reception was very unprofessional and telling that telling my husband that there is nothing they can do to help until the next day at 9 AM and my husband told them we had an early flight the next day and then we would be gone by 4 AM and he in return said he should’ve come earlier not want to help that’s when my husband said he wanted to speak to the manager right away. We did needs up getting our go pro back. Overall, we would never book palace Royal Beach Cancun ever again
Ruben A, 6-night trip
Verified Expedia guest review

2/10 Poor

This resort has definitely fell off. I came here 3 years ago just me and my wife and it was excellent. That really set my standard high. Fast foward to this year, I brought my family and it definitely dissappointed me. The workers were great but the overall stay was not up to my standard. The restaurants were difficult to book, when I spoke to management their apps and booking services were down. They were no help. Our second option was the the buffet. And it was horrendous. The waiters were very fast and helpful but the food was very underwhelming considering the amount of money I payed. Lastly, the bar was very disorganized. There was only one person working the whole bar area and it creates a huge line. Other than that the beach was beautiful and the room cleaning service was amazing.
Raul Junior, 5-night family trip
Verified Expedia guest review

6/10 Good

Solange R., 4-night trip
Verified Hotels.com guest review

4/10 Fair

It was ok. Definitely needs some updates, and 1 of the elevator was broken for the 4 days we were there, so we waited around a lot for that. Over it was a fun time!
Carmen, 4-night family trip
Verified Expedia guest review

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