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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property
Upmarket beachfront resort with spa, near Cancun Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Club Ocean Front | View from room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 5 hot tubs
  • Breakfast available
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach club on site
  • Beach towels
  • Beach bar
  • 24-hour room service
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$429
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 1 King Bed (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Single Bed (Intercontinental)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Single Bed (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 1 King Bed, Accessible

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed

Room amenity

Classic Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Terrace

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Tempur-Pedic bed
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Terrace

Room amenity

Classic Room, 2 Queen Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Caribbean)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Club Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Tempur-Pedic bed
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 13 min walk - 1.2 km
  • Forum Beach - 17 min walk - 1.4 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Langosta Beach - 3 min drive - 3.0 km
  • La Isla Shopping Mall - 7 min drive - 5.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

At InterContinental Presidente Cancun Resort, an IHG Hotel, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Dining choices include 3 restaurants, and the bar is a great place to grab a cold drink. Other highlights at this luxurious resort include 5 hot tubs, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 300 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 9 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired internet access in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • On the beach
  • Beach club (surcharge)
  • Ecotours
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (8142 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Shopping centre on-site
  • Full-service spa
  • 5 hot tubs
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

Dining

Le Cap – This restaurant is located on the beach.
El caribeño – This restaurant is located by the pool. Open daily.
Café Urbano – On-site restaurant. Open daily.
Deck Bar – This bar is located by the pool. Open daily.
Epicentro – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Fitness centre access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Valet parking

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 14 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Presidente Cancun Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at InterContinental Presidente Cancun Resort, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at InterContinental Presidente Cancun Resort, an IHG Hotel?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at InterContinental Presidente Cancun Resort, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and zip-lining, and practise your swing on the nearby golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. InterContinental Presidente Cancun Resort, an IHG Hotel also has 2 outdoor pools and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring beachfront dining and ocean views.
What's the area around InterContinental Presidente Cancun Resort, an IHG Hotel like?
InterContinental Presidente Cancun Resort, an IHG Hotel is a short 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

nolan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Edgardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Beach
Leticia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our spacious Ocean View Room at this property. Great ameneties and detail to a comfortable stay. We could not hear anyone in the rooms next to us, except those rude ones in the hallway- these were infrequent. The staff is very friendly and very helpful in providing transportation tips. Please go online and arrange your transportation from the airport and back because the hotel doesn't have a shuttle and the taxi cab will gouge you badly at the airport. We paid $85 for ride to hotel and then found a random taxi driver on the street that took us to airport on day of return for $35. All of the food was very good at all of the food establishments at the hotel. The prices are what you pay in the U.S.,as this is not a budget destination. The only bad moment was bad waiter service on the beach and being charged $10 for a Shirley temple (a can of Sprite and a small cup with a bit of grenadine and ice) because it was labled as an alcoholic drink. We paid half for an orange spritzer. The beach is small, but lovely. Do make sure to get out early morn or late in afternoon to get an oceanfront covered lounge area. If you want to do the breakfast buffet, also go early because it fills up fast. I do wish they had a microwave in the room, but that was only downside. It is a bit of a walk to the party area, about 20 minutes, but there are packed buses or a taxi right across the street if u want. The hotel has all kinds of water toys to rent or a spa if you prefer land fun!
Barbara, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel was excellent. Staff very friendly and helpful.
Rudelia, 5-night family trip
Verified Expedia guest review

8/10 Very good

Nice place to spend vacations
Miguel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana Valeria Joza, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ok
Gerardo, 4-night romance trip
Verified Expedia guest review

6/10 Good

Eliezer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.
Alejandra, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Diana, 7-night trip
Verified Expedia guest review

6/10 Good

Loved the beach area.
Rohit, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beach
Hector, 3-night family trip
Verified Expedia guest review

2/10 Poor

Victor, 8-night trip
Verified Expedia guest review

10/10 Exceptional

The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.
Valeria, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.
Ryan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Jorge, 2-night trip
Verified Expedia guest review

8/10 Very good

It was a quiet time. That was all what we needed it.
Jose, 6-night trip
Verified Expedia guest review

8/10 Very good

Lovely small hotel on a great beachside location. The hotel has amazing friendly staff who all had a smile. Our rooms 604 and 608 were on the top floor of the low rise part of the hotel with access to the club lounge which included complementary cooked breakfast and evening cocktails and snacks - our teen age son made the most of this! The hotel was full but felt uncrowded with beach beds being available all of the time. The spa service is excellent as was the 24hr gym although it was quite small. There are 2 restaurants which had ok food but great views onto the beach. The beach is lovely and the sea had a small amount of seagrass. Small amount of fish - I do wish the hotel would place a few large rocks out on the sea bed to attract fish and marine life. Our rooms were large with a nice ensuite. The balcony overlooked the sea. Only negatives are at check in there was poor communication or language problems and we had to have temporary rooms for 2 of the 7 nights at the hotel. They did however put us up in thr presidential suite which is huge and very nice. We did feel they did their best to accommodate us under the circumstances and genuinely felt like they were keen to keep guests happy. It’s an old hotel and feels like you are somewhere which has aged well and was an oasis of peace and relaxation while other hotels around it would be super busy. Finally best thing about the hotel is that they keep the pool open till 10pm often longer so it was a popular spot.
Mufazzal, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The day was wonderful and super enjoyable however, I did have a missing shirt. Unfortunately, I was not able to get it back because of the lack of time.
Michael, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Staff is helpful. But needs better food selection.
Emma L, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It is a good property. Very scenic and beautiful.
Anthony, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Dario, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We usually vacation in Cancun at least once a year and Presidente Intercontinental is our to go stay! I love the facilities and service provided. I have to highlight the extraordinary service and attention received by chef Luis Mahai from Le Cap restaurant. His cook is amazing, he’s attentive and goes above and beyond to please the guests. If you visit don’t miss out and try his cook. You won’t regret it!!!
Claudia, 10-night family trip
Verified Orbitz guest review