Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 13 min walk - 1.1 km
Iberostar Cancun Golf Course - 13 min walk - 1.2 km
Delfines Beach - 16 min walk - 1.4 km
Maya Museum of Cancun - 3 min drive - 3.2 km
Ventura Park Cancun - 7 min drive - 7.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
Restaurants
Zai - 9 min walk
Sun Palace - 9 min walk
Km 19.5 - 14 min walk
Bogavante Restaurant - 2 min walk
Navios - 14 min walk
About this property
Royal Solaris Cancun - All Inclusive
Royal Solaris Cancun - All Inclusive is a great choice for your beach stay in Cancun, putting you near activities such as scuba-diving, surfing/body boarding and parasailing. Guests in the mood for pampering can indulge in deep-tissue massages, facials and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
299 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Lifeguard on-site
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Golf lessons nearby
Parasailing nearby
Scuba-diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An outdoor pool
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
Credit card charges are subject to an extra charge of 5 per cent
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property
Frequently asked questions
Does Royal Solaris Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Royal Solaris Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Solaris Cancun - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Solaris Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Solaris Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Royal Solaris Cancun - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Royal Solaris Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Royal Solaris Cancun - All Inclusive and nearby?
Have fun with activities such as boat tours, scuba-diving and body boarding, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 2 bars and a fitness centre. Royal Solaris Cancun - All Inclusive also has spa services and a garden.
Are there restaurants at or near Royal Solaris Cancun - All Inclusive?
Yes, there are 3 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Royal Solaris Cancun - All Inclusive like?
Royal Solaris Cancun - All Inclusive is located on the Strip in Zona Hotelera, a short 11-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes' walk from Iberostar Cancun Golf Course. Travellers say that this property is in a good location.
Royal Solaris Cancun - All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
15 October 2024
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
El baño de la habitación que nos tocó no drenaba bien el agua en la bañera no el lavamanos por lo demás todo bien
Robert Santana
Robert Santana, 5-night trip
Verified Expedia guest review
4/10 Fair
22 August 2024
N/a
Jessica
Jessica, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
22 August 2024
Once you become a member is a different thing.
We enjoyed our stay and will definitely come back for a family vacation.
Yaimara
Yaimara, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Excellent service and great price
Paloma
Paloma, 4-night family trip
Verified Expedia guest review
2/10 Poor
20 August 2024
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
ASLI
ASLI, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Alejandro
Alejandro, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 August 2024
Thy
Thy, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
Alberto
Alberto, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 August 2024
Luis
Luis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Excelente servicio e impecable, la pasé muy bien con mi familia
Carmen Rosa Ovalle Vicuña De
Carmen Rosa Ovalle Vicuña De, 4-night family trip
Verified Orbitz guest review
8/10 Very good
6 August 2024
Sihana
Sihana, 9-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Eduardo
Eduardo, 4-night trip
Verified Expedia guest review
2/10 Poor
31 July 2024
Alberto
Alberto, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Royal Solaris is an excellent resort. All staff are friendly and helpful.
Mariuxi
Mariuxi, 5-night family trip
Verified Expedia guest review
6/10 Good
27 July 2024
My daughter and I enjoyed our stay at your hotel. However if I could have fixed anything it was a bit warm and there was rarely enough towels around the pool. Aside from the 7 p m closing time of the pool everything else was delightful.
Michael
Michael, 4-night family trip
Verified Expedia guest review
6/10 Good
27 July 2024
They changed the buffet for good to bad not to much night entertainment cleaning and waitress staff where very nice
Trinidad
Trinidad, 5-night romance trip
Verified Expedia guest review
6/10 Good
26 July 2024
Needs better ac in the common areas and hallways.
jessica n
jessica n, 4-night family trip
Verified Expedia guest review
6/10 Good
24 July 2024
Just got back from our trip yesterday. Everything was good, but definitely NOT the best food. We read many reviews saying the same thing, but everyone has different tastes in food, so we decided to book anyway. Breakfast was good -- continental and typical Mexican food. But lunch and dinner options weren't always that great.
Veronica
Veronica, 5-night family trip
Verified Expedia guest review
6/10 Good
24 July 2024
Devi
Devi, 4-night trip
Verified Expedia guest review
6/10 Good
22 July 2024
Rooms service didn’t want to sent enough food for my kids