Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
What's nearby
Aquaworld - 15 min walk
Iberostar Cancun Golf Course - 3 min drive
La Isla Shopping Mall - 3 min drive
Cancun Interactive Aquarium - 3 min drive
Delfines Beach - 6 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Restaurants
Restaurant nebbiolo en cancun - 3 min walk
JW Marriott Lobby Bar - 9 min walk
Porfirio's Cancun - 1 min drive
Puerto Madero - 1 min drive
Harry's Prime Steakhouse and Raw Bar - 1 min drive
About this property
Golden Parnassus All Inclusive Resort & Spa - Adults Only
At Golden Parnassus All Inclusive Resort & Spa - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll only be a five-minute drive from La Isla Shopping Mall. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Sumo, one of 5 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a beach bar and a fitness centre. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
214 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–11:30 AM
5 restaurants
4 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Basketball
Karaoke
Shopping
Pool table
Table football
Ping pong
Access to nearby outdoor pool
Ecotours nearby
Golfing nearby
Boat tours nearby
Scuba-diving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Bike parking
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Local artist showcase
Banquet hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Dining
Sumo – This restaurant specialises in Asian cuisine and only serves dinner.
Old Barn – This restaurant specialises in international cuisine and serves dinner and light fare. Open selected days.
Pier 12 – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Paradise – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
WiFi is available in guest rooms for MXN 225 per day (rates may vary)
WiFi is available in public areas for MXN 225 (1-device limit, rates may vary)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun
Frequently asked questions
Does Golden Parnassus All Inclusive Resort & Spa - Adults Only offer free cancellation for a full refund?
Yes, Golden Parnassus All Inclusive Resort & Spa - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Golden Parnassus All Inclusive Resort & Spa - Adults Only and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Parnassus All Inclusive Resort & Spa - Adults Only also has 4 bars, a sauna and a steam room, as well as an arcade, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes, there are 5 on-site restaurants, featuring Asian cuisine.
Does Golden Parnassus All Inclusive Resort & Spa - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Golden Parnassus All Inclusive Resort & Spa - Adults Only like?
Golden Parnassus All Inclusive Resort & Spa - Adults Only is located on the waterfront in Zona Hotelera, a short 15-minute walk from Aquaworld and 5 minutes' walk from Ballenas Beach. Travellers love the property's prime location.
Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
2 December 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Love this Place
Sheila
Sheila, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 October 2024
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
It was truly an all inclusive facility.
Mathew
Mathew, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
We love this resort! They have the best staff and the food is always so good!!
Wesley
Wesley, 4-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
Ariella
Ariella, 2-night trip
Verified Expedia guest review
4/10 Fair
25 September 2024
This is at best a 2.0 rating hotel. Ive stayed at Motels nicer. Staff was really nice and worked very hard.
Robert
Robert, 4-night family trip
Verified Orbitz guest review
8/10 Very good
25 September 2024
Ricardo at the tiki was perfect! Edith is always wonderful and takes such good care of us. We had ac issues and Silverio made it so easy to change rooms. Always a good time at GP!
Rodger
Rodger, 4-night romance trip
Verified Expedia guest review
2/10 Poor
22 September 2024
Sri
Sri, 2-night trip
Verified Expedia guest review
2/10 Poor
21 September 2024
The AC didn't worlk at all, only two restaurants were working and the food was terrible. The beach bar was close. Just one elevador was working, was not towels in the washroom. In general, this hotel is terrible... I would never recomend to no one.
Maria Aurora Del Carmen
Maria Aurora Del Carmen, 7-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
I love to stay more days the customer service team is always there for the food and drinks so good and the prices are great affordable prices thank you your business excellent service
Gibtsie
Gibtsie, 4-night trip
Verified Expedia guest review
6/10 Good
18 September 2024
The property is an older property. The room that I stayed in the door latch was broken. The room had an odor. Saturday night after making it back from the club, I tried to order 24 hr room service and they never answered the phone. The pool area was nice and the location of the property was great. I think the inside of the rooms needs to be updated, and there are a lot of things on the property that need updating.
Jasmine
Jasmine, 2-night romance trip
Verified Expedia guest review
2/10 Poor
17 September 2024
My husband, and I stayed at the Hotel Golden Parnassus in room 114 during our vacation in Cancun. Unfortunately, our stay turned into a distressing experience due to a serious security breach within the hotel.
To our horror we were robbed inside the roomand several valuable items were missing.
We immediately reported the theft to the reception. The hotel sent Officer and Manager to investigate. We were informed that there were no security cameras covering the rooms and that only a few people had access to guest rooms. The hotel promised an internal investigation, which they said would take 24 to 48 hours.
We felt utterly unsafe and unprotected during the remainder of our stay. To our disappointment, the hotel lacked adequate security measures, such as cameras in critical areas. We also felt that the hotel staff's response was inadequate and dismissive.
I would strongly advise anyone considering staying at Hotel Golden Parnassus to think twice, especially if you value security and peace of mind during your vacation. no refund still.
Maria
Maria, 5-night family trip
Verified Expedia guest review
8/10 Very good
17 September 2024
There is no air conditioning in the lobby or restaurants. The staff service is excellent. The beach is very good. Overall we had a great time. Very good food and drinks
Estrella Gonzalez
Estrella Gonzalez, 7-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Good
Rajwinder
Rajwinder, 3-night trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Everything is really nice, clean, staff so kind, food options but the only thing I didn’t like is that the building inside doesn’t have A/C. The rooms do have A/C, but not the building. It’s open to give the beach type feel but it gets hot and humid. That is not to my like personally but it may be nice to other people.
Alex
Alex, 4-night romance trip
Verified Expedia guest review
6/10 Good
15 September 2024
Dragana
Dragana, 7-night trip
Verified Expedia guest review
6/10 Good
15 September 2024
Nighat A
Nighat A, 2-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Stayed a lot of places in Mexico and this place has great staff everybody goes above and beyond for you❤️. Could use some updates and repairs. Beaches were perfect beautiful. Will return😎
Marty
Marty, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Need fix the telephone in room
Carlos
Carlos, 5-night family trip
Verified Expedia guest review
2/10 Poor
12 September 2024
There was no air conditioning anywhere. Roaches in our room. The place is falling apart everywhere and the food was terrible. The beach was beautiful.
Angela
Angela, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
12 September 2024
Reece
Reece, 3-night trip
Verified Expedia guest review
6/10 Good
11 September 2024
i think if ur 45 and older you will like it but if your young please don’t waste your time here because extremely disappointed, the building is literally on its last lim staff is very nice food is ok and room is ok but the sheets and pillow are the worst literally i missed my own bed