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Occidental Costa Cancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Escénica Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Double Room, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Gym
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club
  • Playground on-site
  • Private bathroom
  • Television
The price is NZ$352
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Pool
Free breakfast
Spa
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7.6 out of 10, Good, (1157)
The price is NZ$411
includes taxes & fees
21 Dec - 22 Dec
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About the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.0 km
  • Plaza 28 - 6 min drive - 5.5 km
  • Tortuga Beach - 7 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute walk of Playa Tortugas. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a fitness centre and a sauna. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 358 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Dining

La Claraboya – This restaurant specialises in seafood. Reservations are required.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Albatros – This buffet restaurant specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Occidental Costa Cancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
On-site recreation at Occidental Costa Cancún All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring seafood.
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas and 13 minutes' walk from Langosta Beach. Travellers say that the property is in a great location.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful relaxing vacation from the moment I arrived. At the front desk, friendly faces welcoming a solo traveler & very helpful. Dining room service, at the pool service & bar service was wonderful. Dont forget to TIP YOUR SERVERS. Clean rooms great air conditioning, great balcony views. Beautiful place, great value... was there before...will be back again. Was there offseason so overcrowding not an issue. Don't forget to tip your servers
Eileen, 5-night trip
Verified Hotels.com guest review

8/10 Very good

STEVEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alfonso, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Edouard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Carie, 7-night trip
Verified Expedia guest review

6/10 Good

Michelle, 3-night trip
Verified Expedia guest review

6/10 Good

Let me start off by saying that the property was extremely clean. I did not notice a drop of garbage on the grounds. The property it self is a bit outdated. I had to switch rooms because the AC in my initial room did not work. They switched me over to another room that was already occupied, and I opened the door and walked in on another patron! They then switched me again where the elevator button did not work for the 6th floor. I would have to continuously push the button for it to work. The rooms are pretty basic… and they do not supply wash cloths automatically. It was nice however that the refrigerator would be restocked daily with sodas, waters, beers and snacks. The property has 1 large pool, a lobby bar, a beach bar, and 2 places to eat (the other restaurant was under renovation). The food at the Mexican restaurant was really good 10/10. The menu changes daily, but you have to make reservations, so make sure you book them early. There is really not much to do on grounds here, so if you’re looking for a party hotel, this is definitely NOT it. The good thing is that it is close to other hotels and the downtown area. -WOMEN TRAVELERS- be wary of the beach area. There’s men out there that I’m not sure if they work for the hotel or not, but they try to get you to go out with them to Coco Bongo. One tried to get me to go to his home and got extremely angry when I did not go with him.
Valene, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

They made sure to maintain the resort clean.
Lesley, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

STEVEN TONGWOOK, 3-night trip
Verified Expedia guest review

6/10 Good

This resort is VERY noisy. There are very few American tourist staying here. It seems the company that runs this resort is mainly focused on Hispanic tourists. Nothing at all against Hispanic tourists but there were many communication issues. 4 peeps at the front desk and only one could speak a little english, the manager spoke no english at all. None of the maids could speak more that a few words. Seaweed grows right up to the beach so the water was just too yucky to enter. The rooms have semi functional motion sensors that turn off the lights and ceiling fan after about an hour. Recycling the light switches will not help. You have to get close to the sensor and wave your arms to get the lights back on. The electrical outlets were also wonky. Only two in the room and both were so loose fitting I had to tape my phone and laptop charger (small ones) to the wall to keep them from falling out to the floor. That said the property is beautiful and clean..
Mark, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

EZEQUIEL, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

This is my second time coming to this hotel and I’m even more happy with it than the first. Staff was very nice and they did some upgrades. The beach was clean and the rocks that were there as you enter the water the previous time were removed which was nice . You can see that the air conditioning vents were replaced and nice and clean. New food choices and entertainment. Pool was very clean and the grounds very well kept. Overall I had a great week there with my family.
Ryan, 5-night family trip
Verified Expedia guest review

8/10 Very good

What really makes this property special are the people. They were all so kind and helpful throughout my time there. The food was great, drinks were strong, and our room was cleaned daily. You also feel very safe on the resort as well, which was one of my main concerns. The only downfall of this resort is the cleanliness of the dishes and the pool. I don’t think they always clean the dishes, just rinse them. There was multiple occasions were our glasses or dishes had an odor or some food residue. The pool seems clean, but I wore my goggles in the one day and there was a bunch of black fuzzy spots all on the floor. I looked it up and I believe it was black algae. Upon further research, I strayed away from the pool since. I am concerned about the cleanliness of it. Overall, as long as you check your dishes and stay away from the pool I don’t think you’d have any issues. Beach area was small but beautiful and you can’t ask for a better price at an all inclusive resort.
Baylee, 6-night romance trip
Verified Expedia guest review

2/10 Poor

We had the worse experience ever as a matter of fact I'm waiting for my reimbursement we've aways used Expedia and I would like to keep utilizing their service but we need to get compensated for this terrible stay, when can we expect that reeimbursement???
Arnoldo, 4-night trip with friends
Verified Expedia guest review

6/10 Good

La habitación no era lo que esperaba me vendieron una y me dieron otra y no fue posible el cambio de la misma , el Personal muy amable y atento , el área de la playa horrible la verdad me voy decepcionado de la playa del hotel . Pero todo lo demás muy bien . Los restaurantes y su personal maravillosos .
Libny, 7-night trip
Verified Expedia guest review

8/10 Very good

The food is not good all the restaurants
eduardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Paige, 4-night trip
Verified Expedia guest review

6/10 Good

A lot of issues with rooms at check in. Rooms not ready, then broken door and AC. Had to change rooms and new room deadbolt wasn’t working on door.
Rebecca Katarina, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

SANTA, 5-night trip
Verified Expedia guest review

8/10 Very good

Julia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very nice and helpful. The food was very good and there were a nice pallet of dishes.
Luis Anthony, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My family really enjoyed this property. Very convenient for everything. We felt safe. Staff were all friendly. However, the front desk needs improvement such as more people to assist, able to speak English. It was a long line to wait to check in and out. Also, there’s language barrier when I was asking for extra bed. Additional, the gym as super hot. The AC has been down according to the front desk so it needs repair. The entertainment at night were wonderful especially the Michael Jackson show. I highly recommend this property.
Jane A, 7-night family trip
Verified Expedia guest review

8/10 Very good

We went as a group of 6 ladies and we really enjoyed our stay at Occidental Costa Cancun. The property was always clean and the staff, were AMAZING! Our beach side server, Sarai was the bomb. The food was great and there was always something yummy when you got hungry.
Sheryl Mae, 7-night family trip
Verified Expedia guest review

8/10 Very good

Alexa Paola, 4-night trip
Verified Expedia guest review

4/10 Fair

Check-in staff was horrible. Careless
Luis Alonso, 4-night trip
Verified Expedia guest review