Oasis Palm - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Langosta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
Children's activities
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Children's theme room

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Non-smoking
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is NZ$434
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room (Non Refundable)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 7 min walk - 0.6 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.3 km
  • Tortuga Beach - 6 min drive - 4.1 km
  • La Isla Shopping Mall - 10 min drive - 9.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

Oasis Palm - All Inclusive features a free kids' club and puts you within a 10-minute walk of Langosta Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this all-inclusive property include 7 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 214 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (1-device limit)
  • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 7 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Pool table
  • Golfing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps and 1-device limit)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sisal Buffet – On-site buffet restaurant.
Piratas del Caribe(niños) – On-site theme restaurant. Open daily.
Los Agaves – On-site restaurant. Open daily.
Dos Lunas – On-site restaurant. Open daily.
La Bamba – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: USD 30 per stay for guests under 26 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: USD 4.57 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm - All Inclusive offer free cancellation for a full refund?
Yes, Oasis Palm - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oasis Palm - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Oasis Palm - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Oasis Palm - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Oasis Palm - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Oasis Palm - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Oasis Palm - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm - All Inclusive also has 7 bars, a water slide and a sauna, as well as a fitness centre and an arcade.
Are there restaurants at or near Oasis Palm - All Inclusive?
Yes, there's an on-site restaurant, Sisal Buffet.
What's the area around Oasis Palm - All Inclusive like?
Oasis Palm - All Inclusive is a short 7-minute walk from Langosta Beach and 11 minutes' walk from Playa Tortugas.

Oasis Palm - All Inclusive Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

naveen kumar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erika, 3-night trip
Verified Orbitz guest review

2/10 Poor

Pillows were dirty and unconfortable.no air condition in the lobby. Huge lines on restaurants. Etc
LUZMILA, 4-night family trip
Verified Expedia guest review

8/10 Very good

All services
Sami, 9-night family trip
Verified Expedia guest review

2/10 Poor

Very bad service hotel not clean at all
ahmad, 3-night family trip
Verified Expedia guest review

4/10 Fair

Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
Katey, 5-night family trip
Verified Expedia guest review

4/10 Fair

Sharon, 4-night trip
Verified Expedia guest review

4/10 Fair

The Hotel rooms needs to be renovated . Long waiting time to eat in the restaurant and they only have 2, one wich is only pasta and pizza and the other one is a buffet, Also they dont have lot of parking. Services is not the same that it use to be before.
Miguel Angel Blanco, 5-night family trip
Verified Expedia guest review

4/10 Fair

Cameron, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the resort. My kids enjoyed the white sand and clear water. The staff were extra nice. Totally family-friendly.
Hend, 4-night family trip
Verified Expedia guest review

2/10 Poor

Only one bartender all day in the Beach bar for hundreds of people. Super long waits to get a drink and super long waits for the buffet's. Also made us wait to check in till 4 PM when it's supposed to be 3 PM. Poor management at its finest. Will never be going back. Elevators are extremely hot. Some of them not working.
Alejandro, 2-night family trip
Verified Expedia guest review

4/10 Fair

We booked this last minute when our trip to Punta Cana was canceled. We’ve been to Riviera Maya multiple times, Aruba multiple times, Jamaica and Curaçao. This was by far the worst resort we’ve stayed at. Mostly due to the last minute booking and not looking it up prior. Our fault. Rooms are very dated, food was terrible, service in the restaurants was decent. There are two sides to this resort… research that before you go. We were treated like peasants on the Oasis Palm side. It was terrible. Minimal dinner choices, you can’t use the pools or services on the other side, but they can come over to this side and hog up the sushi bar, drinks, our pool space, etc. I would never stay here again. Plus side: beach here was clean and water was perfection and I love how it sat on the bay near transportation. It was fun watching all of the boats come and go all day. We took a day trip to Isla Mujeres and the water there was stunning… and we’ve seen some pretty amazing water in our travels.
MICHELE, 5-night family trip
Verified Expedia guest review

8/10 Very good

It was good value.
Todd Alan, 5-night family trip
Verified Expedia guest review

6/10 Good

The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
Aghogho, 7-night family trip
Verified Expedia guest review

2/10 Poor

Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
Rami, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Entertainment almost daily. Good food. Tours available. Beautiful room views ...peaceful time . Attentive staff and caring front desk .
Jane, 7-night family trip
Verified Travelocity guest review

4/10 Fair

Amanda, 10-night trip
Verified Orbitz guest review

8/10 Very good

Tim, 5-night trip
Verified Expedia guest review

8/10 Very good

Great for families with younger children.
Thomas-Jess, 7-night family trip
Verified Expedia guest review

2/10 Poor

I would not want my worst enemy staying at this place , stay away - stay away!!!!
Alen, 3-night family trip
Verified Expedia guest review

6/10 Good

Emily, 4-night trip
Verified Hotels.com guest review

6/10 Good

Jacqueline, 5-night trip
Verified Expedia guest review

6/10 Good

Juan, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Norma, 12-night trip
Verified Expedia guest review

2/10 Poor

Property is advertised as being a luxury property but that is far from it. Here is our experience at this hotel. 1. Food- The staff that cooks the food does not wear gloves. Bear hands on the grill laying out chicken. 2. Check in process could improve by moving at a reasonable pace. It takes 20-30 minutes to check in besides waiting in line. 3. The restaurants require reservations that open up at 7:30 am and get filled right away so you must be fast and wake up early. Many of the restaurant cost additional not advertised 4. Staff: they don’t seem happy and hardly greet people. The ladies at the coffee shop were always sweet but reception/information desk seemed like they wanted to avoid people. 5. Pools: pools are over crowded and dirty. You can only use the Oasis palm pool. If you want to use the Grand Oasis pool you have to pay. 6. Safety box: broken in our room. Asked for another, never got one. 7. Rooms: rooms are clean but everything is outdated from the 90’s. Towels were old and ripped. Had to ask for blankets 3 times till we got some. They had large wholes in them. 8. Service: no room service. Can’t take food to your room for your kids. 9. House keeping: they will not clean your room unless you call 2-3 times for them. 10. Arcade: only half work 11. Kids club: again very slow process to check in your kids. Hidden. 12. Shows/entertainment: shows start at 9 PM and 10 PM. Most kids are asleep then. Been to Cancun over 7 times, worst experience.
Karwan, 4-night family trip
Verified Expedia guest review