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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with restaurant, connected to a railway/underground station, near Prado Museum

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Rock Star Suite | Terrace/patio
Suite, Terrace (Gold) | Bathroom
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Down duvets, minibar, in-room safe, desk
When you stay at Hard Rock Hotel Madrid, you'll be within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Garden
  • Communal living room
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is NZ$312
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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23 Feb - 24 Feb
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About the area

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • Plaza Mayor - 20 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Madrid Atocha Station - 9 min walk
  • Atocha Cercanías Station - 9 min walk
  • Estación del Arte - 5 min walk
  • Lavapies Station - 7 min walk
  • Palos de la Frontera Station - 9 min walk

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

When you stay at Hard Rock Hotel Madrid, you'll be within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 161 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Designer shops on-site
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid offer free cancellation for a full refund?

Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Madrid?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Madrid?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hard Rock Hotel Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Hard Rock Hotel Madrid and nearby?

Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Hard Rock Hotel Madrid?

Yes, Sessions offers al fresco dining and garden views.

What's the area around Hard Rock Hotel Madrid like?

Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from Prado Museum. Travellers give top marks for the hotel's prime location.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

5 Stars
Amazing experience only sad thing was that the pool was closed. Staff was amazing! Breakfast fantastic! Beds was very nice.
Alexander, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

From the moment we arrived it was a fantastic experience. We were greeted at the door by a lovely man who took our luggage and a lovely lady then checked us in. She was friendly, informative and spoke excellent English. The room and hotel is spotless
Tania, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Would not honour their parking quote via email 19€ but charged full price of 29€ Room was not serviced at 3pm upon returning to hotel Didnt offer free upgrade as promised by hotels.com
Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Best customer service ever!!! The restaurant and lounge area are great. And loads of enterteinment
Emma Judit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for the station
Good location for the station, 15 min walk into the centre for nightlife, but plenty of bars and a great Chinese 1 min away.
Anthony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Director
LERMIT J, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really wonderful
Yaneldis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carrie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Good hotel in a good location. However the sink was in the room and not in the bathroom which is inconvenient.
Olga, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chill environment with great bar and restaurant
Lovely staff, especially Samuel who answered all our questions with enthusiasm and actually happiness to help!! There were so many friendly staff members and the bar and restaurant areas were great. Food was delicious and room service was great!
Alejandra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 2-night trip
Verified Hotels.com guest review

6/10 Good

Christmas getaway.
This hotel is in a good location, front desk attendants super nice and caring. Went above and beyond. We got to the hotel early and the room was ready! We saw a show in the hotel bar, service was great there. Good in the restaurant was flavorful and price was good. I would stay again and recommend.
Abigail, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trendy hotel
Great hotel at a convenient location. Clean, modern, trendy, nice breakfast buffet, helpful staff. My room was facing the inner court so no natural light at all. For an upgrade I could have chose a room facing the street but it is a busy street.
Shlomit, 4-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the money in every way!
Everything was great! Everyone we interacted with made sure that our stay was wonderful.
William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sevilla, Ronda, Cádiz
Very nice super close to Atocha station, walking distance. Hotel had a restaurant and open for breakfast.
Juan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ana I, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel Madrid
Absolutely fantastic stay , excellent customer service nothing was too much bother .
Samantha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hard Rock Experience
One of the best hotel experiences I’ve ever had. There was nothing they wouldn’t do to help me . As a disabled guest.
Natalie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in the city center
Excellent service and very neat and clean room
Munim, 4-night trip
Verified Hotels.com guest review